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SureStay Hotel by Best Western Greenville

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Greenville

A hotel room with a large bed, a desk, a chair, a TV, a mirror, and a bathroom with a bathtub and sink. - SureStay Hotel by Best Western Greenville (Greenville)
An indoor swimming pool with clear water, surrounded by lounge chairs and a ceiling fan. - SureStay Hotel by Best Western Greenville (Greenville)
A hotel lobby with a reception desk, a staircase to an upper level, a sofa, and a TV mounted on the wall. - SureStay Hotel by Best Western Greenville (Greenville)
A SureStay hotel entrance with a covered waiting area, brick facade, and potted plants. - SureStay Hotel by Best Western Greenville (Greenville)
A restaurant with wooden tables and chairs, a kitchen area, and a vending machine. - SureStay Hotel by Best Western Greenville (Greenville)
SureStay Hotel by Best Western Greenville provides amenities like free continental breakfast and laundry facilities. Guests can connect to free WiFi in public areas.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
  • Laundry

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for 2 Queen Beds Mobility Accessible Communication Assistance Bathtub Non-Smoking

A hotel room with two beds, a desk, a chair, and a bathroom visible through an open door.

2 Queen Beds Mobility Accessible Communication Assistance Bathtub Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

A hotel room with a large bed, two bedside lamps, a bedside telephone, and a bathroom with a white bathtub.

Suite, 1 King Bed, Smoking, Jetted Tub

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, two bedside lamps, a bedside telephone, and a bathroom with a white bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, two bedside tables with lamps, a telephone, and a power outlet on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Two single beds with white linens and headboards, a bedside table with a lamp, and a telephone.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, a dresser, a TV, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Smoking Room, Microwave And Mini-Refrigerator, Wi-Fi, Continental Breakfast

A hotel room with two beds, a desk, a chair, and a bathroom visible through an open door.

2 Queen Beds, Smoking Room, Microwave And Mini-Refrigerator, Wi-Fi, Continental Breakfast

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, two bedside tables with lamps, a telephone, and a power outlet on the wall.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, and two bedside lamps.

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a TV.

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

A hotel room with a wooden desk, two chairs, a television, a mirror, a lamp, a microwave, and a small refrigerator.

Standard Room, 2 Queen Beds, Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Greenville is home to SureStay Hotel by Best Western Greenville. Greenville Country Club and Copper Dock Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Patriot's Park and Carlyle Lake. Take an opportunity to explore the area for water adventures such as fishing and other activities like golfing. Visit our Greenville travel guide
Map
1731 S State Route 127, Greenville, IL, 62246

What's nearby

  • A tall monument surrounded by lush green trees in a park.
    Patriot's Park
    6 min drive - 4.6 miles
  • Greenville Country Club
    5 min drive - 3.7 miles
  • Copper Dock Winery
    12 min drive - 15.0 miles
  • Vandalia State House
    18 min drive - 21.7 miles
  • Carlyle Lake
    23 min drive - 19.4 miles

Getting around

  • St. Louis Lambert Intl. Airport (STL)
    59 min drive

Restaurants

  • Love's Travel Stop
    6 min walk
  • McDonald's
    4 min walk
  • Dairy Queen
    5 min drive
  • Casey's General Store
    4 min drive
  • Taco Bell
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 17.76 per night
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17.76 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does SureStay Hotel by Best Western Greenville have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is SureStay Hotel by Best Western Greenville pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Greenville?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. After-hours check-in is not available.

What time is check-out at SureStay Hotel by Best Western Greenville?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Greenville located?

Situated in Greenville, this hotel is 2.7 mi (4.4 km) from Greenville Country Club and 3 mi (4.8 km) from HSHS Holy Family Hospital. Patriot's Park and Copper Dock Winery are also within 12 mi (20 km).

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Reviews

SureStay Hotel by Best Western Greenville Reviews

7.4

Good

7.8

Cleanliness

8.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 179 out of 611 reviews
Rating 8 - Good. 208 out of 611 reviews
Rating 6 - Okay. 117 out of 611 reviews
Rating 4 - Poor. 57 out of 611 reviews
Rating 2 - Terrible. 50 out of 611 reviews

Reviews

Verified review

10/10 Excellent

Lakennya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay while I was on my work trip, Great staff I enjoyed the privacy and how comfortable it was.
Stayed 15 nights in Jul 2026
Verified review

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Close to 3 good restaurants, all in walking distance
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious for what we needed.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with large rooms and comfortable beds! We had everything we needed. We were tired and it was so quiet we slept through breakfast but Vickie’s Diner right across the street was delicious and affordable!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome. Sam was a great greeter .
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic place to spend a night. We didn’t have time to swim, but pool looked fine. Breakfast options were pretty good (cereal, muffins, bagels, yogurt, fruit, MYO waffles) except that the juice in the dispenser was old, not spoiled but stale/dirty tasting. We wondered if the tap water was safe because we were handed a bottled water at check-in (without explanation) and there was a jug water cooler in the breakfast area. Toilet seat had a broken hinge. But the room was clean and spacious at a good price.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Ronnie

Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed in the king jetted tub room. The room was clean. The carpet was old and wavy in one aera the bed was old and springs worn out. There was other rooms that were vacant and they put a large noisy family next to us. Kids running in and out of room all night. Thank God they left the next day. But all in all ok place. The breakfast sucked.
Stayed 3 nights in May 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. What should be expected
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable place to stay.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Pleasant staff, clean room, cost effective.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Jens

Liked: Staff & service
The service was very good
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Stacy

Liked: Cleanliness, staff & service
The property was quiet and the rooms were large. I would want the property to improve the breakfast.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Tracie

Liked: Cleanliness, staff & service, room comfort
This is a clean older hotel .
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always my choice when I stay in greenville

The staff is always friendly and kind when I stay here. The rooms are comfortable and clean.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Rob

Liked: Cleanliness, staff & service
Overall we was happy with our experience. Our room was clean and beds were comfortable.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very clean, very quiet, very comfortable!! All you could need for a great night of rest. Very helpful and friendly staff!!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities, room comfort

A cozy room

It's was very clean n cozy slept good n the people were very friendly
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Elijah

Liked: Staff & service
Staff are nice. Seem like they want to accommodate everyone. Kinda loud at night but its because its right next to a restaurant. I booked a single queen but they ended up giving me a double queen. A little inconvenient since it ended up being right next to the entrance but its all good. Breakfast is solid. Cant really complain besides the noise and smoking, but sketchy people are at all hotels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the cleanest motel/hotel room I’ve ever had! Excellent front desk service.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness
It was a great experience. We loved everything about our stay. The staff was Phenomenal!! And there's great food options and gas stations, all around the area, as well.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!!

Front desk was amazing and accommodating. Moved us to the ground floor when they realized my grandmother was on oxygen. Very courteous and helpful staff!!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suited our needs

We had a quick over night stay. Room was clean. Very good Mexican restaurant next door. I would stay again.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed

The bed was super comfortable which says a lot because I've slept in a lot of hotel beds! Didn't wake up in pain!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Quiet

Room was very clean and inviting. Bed was clean & comfortable. Waffle, cereal, yogurt and muffins for breakfast.
Stayed 1 night in May 2024