Ranchos en Capel St. Mary

“I paid full board including the evening meals as a birthday treat for my wife, which was quite a bit extra, but at the end of our stay they charged me again for dinners. The receptionist said that becouse I had not booked directly through them I was not entitled to do this, which ment paying twice for the meals, and that I was misinformed by the waitress who had said that the meals would be deducted from my final bill. The staff where very nice but didn't seem to know much about this situation...

“Overall this hotel suited our needs as we were visiting Colchester Zoo. The staff were very helpful and friendly. The air conditioner in our room did not cool properly.”

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“Bed and breakfast but without breakfast ”