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Hotel Serra Nevada

Property class: 3.5

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Photo gallery for Hotel Serra Nevada

A hotel with a central entrance, a covered waiting area, and a bicycle parking area. - Hotel Serra Nevada (Canela)
A hotel lobby with a chandelier, a reception desk, and potted plants. - Hotel Serra Nevada (Canela)
A cozy living room with a fireplace, a red velvet sofa, and a stone wall. - Hotel Serra Nevada (Canela)
A spacious restaurant with multiple tables and chairs, a bar area, and pendant lighting. - Hotel Serra Nevada (Canela)
An indoor swimming pool with blue water, surrounded by blue chairs and tables. - Hotel Serra Nevada (Canela)
Located close to Canela Automobile Museum and Steam World, Hotel Serra Nevada provides a free breakfast buffet, shopping on site, and a playground. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and laundry facilities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

A hotel room with two beds, a TV, a desk, a chair, and a window with curtains.

Deluxe Room

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Single or Twin Luxury Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Single or Twin Luxury Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Duplex Suite

A modern bathroom with a large mirror, a sink, and a shower area.

Duplex Suite

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Triple Room Deluxe

In-room safe, WiFi (free), bed sheets

Triple Room Deluxe

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite

In-room safe, WiFi (free), bed sheets

Suite

  • 35 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Room Deluxe with Air Conditioning

In-room safe, WiFi (free), bed sheets

Room Deluxe with Air Conditioning

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

About the neighborhood

Canela Centro, a neighborhood in Canela, is home to Hotel Serra Nevada. Alpen Park and Vitivinícola Jolimont are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Parque Terra Magica Florybal and Steam World. Traveling with kids? Don't miss Parque Vale Dos Dinossauros. Visit our Canela travel guide
Map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000

What's nearby

  • Canela Automobile Museum
    3 min walk - 0.2 miles
  • Joao Correa Square
    8 min walk - 0.4 miles
  • Cathedral of Our Lady of Lourdes
    14 min walk - 0.8 miles
  • Steam World
    20 min walk - 1.1 miles
  • Parque Terra Magica Florybal
    2 min drive - 1.5 miles

Getting around

  • Salgado Filho Intl. Airport (POA)
    148 min drive

Restaurants

  • Galangal Restaurante Asiático
    4 min walk
  • Terrazo
    4 min walk
  • Abbiamo Fatto - Pizza Napoletana
    8 min walk
  • Bistrot Cheiro De Canela
    7 min walk
  • Churrascaria Espelho Gaucho
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: BRL 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Hotel Serra Nevada have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Serra Nevada pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Serra Nevada?

Check-in start time: noon; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Serra Nevada?

Check-out is at noon.

Where is Hotel Serra Nevada located?

This family-friendly Canela hotel is located in Canela Centro, within 1 mi (2 km) of Canela Automobile Museum and Steam World. Parque Terra Magica Florybal and Parque Vale Dos Dinossauros are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Serra Nevada Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 216 out of 382 reviews
Rating 8 - Good. 128 out of 382 reviews
Rating 6 - Okay. 27 out of 382 reviews
Rating 4 - Poor. 9 out of 382 reviews
Rating 2 - Terrible. 2 out of 382 reviews

Reviews

Verified review

10/10 Excellent

Jádison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Localização maravilhosa. Perto de tudo em canela. Da para fazer tudo a pé. Super recomendo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Luciano Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto bem limpo, funcionários muito prestativos, café da manhã bem variado, gostamos muito!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo sempre de ótimo qualidade, excelente atendimento dos funcionários.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Recomendo. Equipe cordial, check-in e check-out rápido e descomplicado. Infra do Hotel boa com bar, restaurante, piscina aquecida. Estacionamento disponível e sem custo o que é um diferencial. Café da manhã de domingo fantástico. Muito próximo do centro de Canela / Igreja, da para ir a pé em 15 min no máximo. Hotel Antigo mas nada que o desabone por isso.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mirza

Liked: Cleanliness
Todo bien! Para viaje de trabajo, la estructura es un poco vieja pero todo super
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, amenities
Equipe e localização.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Segunda vez que escolhemos o Serra Nevada. Excelente custo e benefício! Atendimento impecável, quarto ótimo, café da manhã ótimo. Crítica construtiva, academia simoles, podia ter um ventilador pelo menos, pois fica muito úmido lá dentro.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

darwin

Liked: Cleanliness, property conditions & facilities, room comfort
Salão café manhã muito pequeno, só tem 1 elevador (não dava conta). Sempre íamos pela escada.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários muito empáticos e prestativos. Bom café da manhã
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Márcia Leny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia agradável, staff eficiente e simpáticos.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manha , nao era igual da foto que vi no insta,nao era com grande variedades . Do mais nota 10
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

O hotel é muito bom, tem um ótimo café da manhã e uma localização muito boa também.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Cristiane Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa. O Hotel é incrível. Atendimento perfeito. Café da manhã delicioso. Certamente voltaremos mais vezes.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é maravilhoso, tive uma ótima impressão assim que cheguei. A equipe é muito solícita e simpática, me receberam muito bem oferecendo café e um deles se disponibilizou a fazer um tour pela propriedade, enquanto outro levou as malas até o meu quarto e o manobrista levou o meu carro até o estacionamento. A piscina aquecida e sauna são fantásticas, a localização e arquitetura são incríveis. O único problema que tive foi a cama de casal minúscula e barulhenta, tive que dormir na cama de solteiro pois não coube eu e minha noiva na cama de casal (nos 2 temos cerca de 1,75 e 1,78m). É importante relatar também que o chuveiro demorou cerca de 3 minutos para aquecer, eu me senti incomodado com isso também.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi a segunda vez que fui, café da manha muito bom e variado. Local confortável e boa localização.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bom !

Hotel um pouco antigo mas boa acomodações, café da manhã de qualidade, em resumo vale o custo benefício !
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina com água abaixou do nível. Sauna molhada desligada quando formos usar
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Sabia que o hotel era bom, mas me surpreendi ao chegar lá! Infraestrutura maravilhosa, e atendimento impecável! Com certeza voltarei mais vezes!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Raul Angel

Muy buena estadía, Hermosa habitación y desayuno de la mañana. El personal muy atento
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
A estadia em sim muito boa. O único problema é o colchões muitos ruins. Os de solteiro muito duros para as crianças. E o de casal molas barulhenta e bem surradas e a acordar com dores nas costas foi tenso as últimas noites dormimos nos colchões das crianças que ficou menos pior e desconfortáveis por não cabermos nos colchões. Somente isso que atrapalhou um se não fosse isso seria mega excelente.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível. Excelente atendimento, localização e tudo mais!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência positiva

atendimento super acolhedor, localização ótima e segura. Quarto confortável para 5 pesoas espaçoso, uma vista linda inspiradora.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Rubenval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Atendimento é muito bom. Local limpo, cheiroso. Vale o custo benefício.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Elías

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la atención del personal y el desayuno grandioso. Las camas me fueron incómodas y la limpieza fue muy superficial. Deberían de tener camas más confortables y la limpieza a mejor profunidad.
Stayed 6 nights in Dec 2023