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The Heritage Inn

Property class: 3

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Photo gallery for The Heritage Inn

A balcony with a table and chairs overlooking a coastal view. - The Heritage Inn (Cane Garden Bay)
A dining area with tables set for two, large windows with a view of the sea, and a potted plant on the table. - The Heritage Inn (Cane Garden Bay)
A living room with a sofa, a coffee table with magazines, a ceiling fan, and a kitchen area with bar stools. - The Heritage Inn (Cane Garden Bay)
A terrace with outdoor seating overlooking a large body of water and distant landforms. - The Heritage Inn (Cane Garden Bay)
A bedroom with a bed, a window with curtains, and a view of the sea. - The Heritage Inn (Cane Garden Bay)
The Heritage Inn provides amenities like a bar and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Suite, 1 Bedroom, Balcony, Ocean View

A living room with a ceiling fan, a brown sofa, a wooden coffee table, and a TV on a stand.

Comfort Suite, 1 Bedroom, Balcony, Ocean View

9.2 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View

A kitchen with white cabinets, a black table, and a window with a curtain.

Suite, 2 Bedrooms, Balcony, Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • Sleeps 4
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Cane Garden Bay, The Heritage Inn is near the beach. While the natural beauty of Virgin Islands National Park and Trunk Bay can be enjoyed by anyone, those looking for an activity can check out Tortola Cruise Ship Port. Visit our Cane Garden Bay travel guide
Map
Windy Hill, Cane Garden Bay, Tortola

What's nearby

  • Great Carrot Bay
    11 min walk - 0.6 miles
  • Little Carrot Bay
    17 min walk - 0.9 miles
  • North Shore Shell Museum
    17 min walk - 1.0 mile
  • Ballast Bay
    19 min walk - 1.0 mile
  • Apple Bay
    1 min drive - 0.8 miles

Getting around

  • Terrance B. Lettsome Intl. Airport (EIS)
    35 min drive

Restaurants

  • Beans
    9 min drive
  • Botella
    9 min drive
  • Omar’s Dockside
    7 min drive
  • Skinny Legs
  • Climax On The Hill
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 80

Restaurants on site

  • Bananakeet Cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Late check-in fee: USD 30 for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Saturday - Sunday (9:30 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to October 15:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 for adults and USD 10 for children
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 30 for check-in between 9:30 PM and midnight
  • Hosted evening meal: USD 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Heritage Inn have a pool?

Yes, this property has an outdoor pool.

Is The Heritage Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Heritage Inn?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Early check-in is available for a fee of USD 30.00 (subject to availability). Late check-in is available from 9:30 PM– midnight for a fee of USD 30.

What time is check-out at The Heritage Inn?

Check-out is at 10:00 AM.

Where is The Heritage Inn located?

Situated near the beach, this hotel is within a 15-minute walk of Great Carrot Bay and Ballast Bay. North Shore Shell Museum and Little Carrot Bay are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Heritage Inn Reviews

9.2

Wonderful

9.2

Cleanliness

7.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 207 out of 299 reviews
Rating 8 - Good. 59 out of 299 reviews
Rating 6 - Okay. 20 out of 299 reviews
Rating 4 - Poor. 6 out of 299 reviews
Rating 2 - Terrible. 7 out of 299 reviews

Reviews

Verified review

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities
The staff was very helpful. We checked in late and the agent was very accommodating. Throughout our stay whatever we needed, our requests were handled expeditiously. It felt like a home away from home! Kudos!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, great staff, and great food at the restaurant. The studio was updated and very nice. The kitchen was very handy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful.. The staff was so friendly. You cant beat the view.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Lovely balcony Comfortable. Beautiful restaurant and delicious meal
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was awesome!! pool and then facilities were very good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities
Great location, room was great and fantastic restaurant with awesome views!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The rooms were excellent! Clean and organized! We loved it! Their restaurant was also excellent! Food was delicious! Staff was very helpful and caring!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and comfortable rooms with high quality sheets and towels. A breathtaking setting and a spectacular sunset. Onsite pool. Very good restaurant from which to enjoy the sunset. Half the price of staying on the beach and so peaceful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Heritage Inn. Clean and comfortable rooms, very soft towels. Fun happy hour and really great food. Staff was wonderful, helped me get cabs and information on what was around. Incredible views of ocean with beautiful sunsets. Great location
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Beautiful sunsets from our balcony
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Glyn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was ‘fine’. It was very outdated and the pictures did not accurately reflect that. The staff was extremely nice and helpful so hate giving them a low review but buyer beware if you’re looking for something more than a low-level hotel this is not it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dione

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for someone who looking for quiet and relaxation.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, simple and clean rooms, and friendly, genuine staff made it a wonderful stay.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
This place is amazing! Staff is welcoming and kind. They were unbelievably accommodating when our flights delayed our arrival. The views are the best on the island for sunset. And the pool was perfect for kids. The rooms were clean and spacious. The beds were comfortable. This place is a hidden gem.
Sunset from the pool deck.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great place to stay; staff very friendly and accommodating.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Great views from the patio. We wished we could have the door open for the breeze and view but there are no screens. Walls were super thin and could hear everything our neighbors were saying. Restaurant had great food. Good location close to Can Garden Bay and Apple Bay.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Office closed when we arrived. Restaurant staff let us in the room. Restaurant staff very capable and friendly. Good WiFi. No tv.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great views, reasonable pricing and great onsite restaurant
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived Tia made us very welcome. Property is clean, amazing views with a nice pool and the restaurant on property; Bananakeet has amazing food and staff. Tanisha, Amoy, Kay, Shannek and Ninja we courteous, professional and always went out of their way to offer great service. Thank you for making the last two weeks special for our party.
Stayed 15 nights in Dec 2025
Verified review

10/10 Excellent

Mitchell Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful views and great food
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

mary e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a view ,nice staff very quiet, restaurant was great
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and appreciated the friendly and helpful staff.
Stayed 4 nights in Nov 2023
Verified review

2/10 Terrible

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed here for one night, and while the staff was very friendly and welcoming, our overall experience was disappointing. We arrived late and decided to eat at the hotel restaurant. Unfortunately, the food was overpriced for what we received. The dining area also had several small flying bugs, which made it difficult to enjoy our meal. I understand it was an open-air setting, but it was still unpleasant. The room itself was clean, but it felt outdated and not worth the price we paid. We also had issues with the air conditioning. The remote control in our room didn't work, and we were only able to get the air conditioner working because the remote from another room happened to work with our unit. The biggest disappointment was the bathroom. The shower had extremely poor water pressure, and there was little to no water coming from the showerhead. On top of that, we only had cold water, making for a very uncomfortable shower. This alone significantly impacted our stay. Overall, while the staff was kind and the room was clean, the condition of the room, the bathroom, the air conditioning issues, and the value for the price made this stay very disappointing. I don't feel the experience justified what we paid.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and friendly host
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
incredible views and a wonderful restaurant on site. the staff were friendly and helpful.
Stayed 1 night in Feb 2025