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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

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A large swimming pool with clear blue water, surrounded by lounge chairs and palm trees, with a view of the ocean. - Hotel Riu Palace Kukulkan - Adults Only - All Inclusive (Cancun)
Creator video - submitted by Xplore With Erionne
A beachside room with a view of the ocean, palm trees, and a sun lounger area. - Hotel Riu Palace Kukulkan - Adults Only - All Inclusive (Cancun)
A spacious lobby with a curved ceiling, marble pillars, and plush seating areas. - Hotel Riu Palace Kukulkan - Adults Only - All Inclusive (Cancun)
A balcony with a view of the ocean and a resort area. - Hotel Riu Palace Kukulkan - Adults Only - All Inclusive (Cancun)
Luxury
4.5 star property
9.2

Wonderful

Beachfront sanctuary in Cancun

Turquoise waters meet white sand at this adults-only beachfront resort with multiple infinity pools. Guests enjoy diverse cuisines across six restaurants and premium cocktails at the swim-up bar. The Elite Club offers exclusive access to a private pool area and upgraded dining experiences.

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 45 of 45 rooms

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout drapes

Suite Junior

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Partial Sea View

  • Partial sea view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Sea View

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (U)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (U)

9.2 out of 10
Wonderful
(203 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (U)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the city.

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(122 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (U)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(231 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean Front Elite Club (U)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite Ocean Front Elite Club (U)

9.0 out of 10
Wonderful
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Ocean View Elite Club (U)

A neatly made bed with a patterned bedspread, two pillows, a bedside lamp, a nightstand, and a bag on the bed.

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean Front Elite Club (M)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Ocean View Elite Club (M)

A neatly made bed with a patterned bedspread, two pillows, a bedside lamp, a nightstand, and a bag on the bed.

Suite Ocean View Elite Club (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (M)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (M)

9.6 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Sea View (M)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the city.

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite Vista Mar (M)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View Elite Club (M)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean View Elite Club (U)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite Ocean View Elite Club (U)

9.0 out of 10
Wonderful
(63 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (B2C-US)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-US)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (Elite Club, B2C-US)

A neatly made bed with a patterned bedspread, two pillows, a bedside lamp, a nightstand, and a bag on the bed.

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (B2C-US)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the city.

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (C)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Elite Club | C)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Sea View (C)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the city.

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Sea View (C)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Elite Club | C)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (Elite Club | C)

A neatly made bed with a patterned bedspread, two pillows, a bedside lamp, a nightstand, and a bag on the bed.

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (L)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (L)

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

A modern hotel room with a bed, a sofa, a desk, a chair, and a TV.

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Sea View (L)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the city.

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Sea View (L)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Elite Club - L)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (Elite Club - L)

A neatly made bed with a patterned bedspread, two pillows, a bedside lamp, a nightstand, and a bag on the bed.

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (E)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Ocean View (E)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the city.

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (E)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Elite Club | E)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (Elite Club | E)

A neatly made bed with a patterned bedspread, two pillows, a bedside lamp, a nightstand, and a bag on the bed.

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Elite Club | E)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Sea View (B2C-CA)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the city.

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Sea View (B2C-CA)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

A modern hotel room with a living area, kitchenette, and a separate bathroom.

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Xoximilco and El Sol de Cancun are also worth visiting. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • A beach with thatched umbrellas, palm trees, and a flag on the shore.
    Hotel Zone Beaches
    5 min walk - 0.3 miles
  • A beach with white sand and turquoise water, with buildings and umbrellas in the background.
    Marlin Beach
    5 min walk - 0.3 miles
  • The exterior of the Interactive Aquarium Cancun, featuring a blue facade, a Mexican & Seafood restaurant, and a Market Place.
    Cancun Interactive Aquarium
    5 min walk - 0.3 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    6 min walk - 0.4 miles
  • Kukulcan Plaza Shopping Mall
    6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    22 min drive

Restaurants

  • El Fish Fritanga
    6 min walk
  • Duna Pool Bar
    7 min walk
  • Don Julio Restaurant
    2 min walk
  • Capuchino Bar
    4 min drive
  • La Latina
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renewable energy used
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, and more.

Where is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Kukulcan Plaza Shopping Mall, La Isla Shopping Mall, and Hotel Zone Beaches. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is 0.5 mi (0.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3778 out of 5214 reviews
Rating 8 - Good. 809 out of 5214 reviews
Rating 6 - Okay. 342 out of 5214 reviews
Rating 4 - Poor. 120 out of 5214 reviews
Rating 2 - Terrible. 165 out of 5214 reviews

Reviews

Verified

10/10 Excellent

Gavin Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel and stay! Very clean, great food, friendly staff. I will definitely recommend and will be back
Stayed 4 nights in Jul 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to visit, Breakfast and lunch were a little meh, but the drinks and service were phenomenal.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good food
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and peaceful resort something me and my Wife were looking for great facilities.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, place is well kept. Food was great. All around great place
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

NETSANET BEZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 10/10 stuff very helpful and very clean the food was delicious.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff very friendly and helpful.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort, had everything I wanted and the stay was so clean!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Isis Malae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, staff was amazing
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the customers service was very polite and helpful, the food was excellent.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at these resorts. Excellent food, elite service and overall accommodations! A must try
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at a RIU resort in Cancun. Food was great at the restaurants. Breakfast is your typical resort/all inclusive buffet. Staff was friendly and would recognize and remember you.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

GILBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room , great variety of food
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place ! Very clean and well maintained hotel . The staff is amazing!
Stayed 4 nights in May 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasn't great. Staff was super helpful and willing to help every time.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Yoanerix Marix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall! The staff were amazing, friendly, and always helpful whenever we needed anything. I loved having access to the neighboring hotels and all the extra amenities. The food was good most of the time, and everything was convenient. There’s a mall down the street (five minute walk) and a pharmacy right across the street. I would definitely stay here again!
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Gabriela Inza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience during our stay at this hotel, the staff is amazing, they keep everything clean and make sure you’re taken care of. The food was very good at the buffet and I highly recommend trying the steakhouse restaurant, we were a group of 12 and without reservation there was no waiting time
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Alec Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at RIU Palace Kukulkan! The resort was beautiful, spotless, and the staff was friendly and welcoming throughout my trip. The food and drinks exceeded my expectations, and my Elite Club Ocean Front room had an incredible view that made the stay even more special. The beach and pools were fantastic, and I always felt relaxed and well taken care of. I would definitely recommend this resort to anyone looking for a great adults-only all-inclusive in Cancun, and I can't wait to come back!
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, our room was cleaned and stocked daily, they treated my wife nice for her birthday with a bottle of champagne! Restaurants are delicious! Burgers by the pool! UNLIMITED drinks!! Had a blast!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Amy Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed recently and had such a wonderful experience. The property was clean and the well maintained and the food was amazing. The staff were by far the best part of the experience. Ramon at the pool and Alfredo at the bar were always taking care of us and made us feel right at home. We’ll definitely be returning.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property. The staff was very friendly and very helpful. The food was better than most all inclusive resorts I've stayed at. My only suggestion would be the entertainment. There just isn't enough of it at the actual resort. But all in all I would definitely stay here again.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room-friendly staff and buffet was very good. Location was perfect not happy with beach but we were able to use Riu Caribe’s beach side.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Arica Rice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer resort. Food was great and variety. Hard to get in restaurants. Great staff and rooms are very clean spacious and nice. Bar included in room. Great views. You don’t see the seaweed as much as this location but there is some. Free transportation to airport and sister properties for events and parties. Staff were entertaining. Outside food was great. We had no complaints and will definitely visit again!
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just recently came back from my first international solo trip there . My overall experience was great , the staff were very attentive and accommodating. I never felt unsafe . My room was very clean . The pools are a great area to mingle . The food was surprisingly decent .
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Uriel Teadoris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bellman victor he was really excellent He cared for our bags like it was his and really helped us when we were stressing about missing the transportation buss for an excursion He called us a taxi Really great guy
Stayed 5 nights in Jun 2026