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Hotel Riu Palace Costa Mujeres - All Inclusive

Property class: 4.5

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Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

A swimming pool with clear blue water, lounge chairs, and palm trees. - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
A resort with multiple buildings, a beach, and a pool area. - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
A spacious lobby with modern furniture, a large digital display, and a view of the outdoors. - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
A modern lounge area with wicker furniture, a large window with a view of the beach, and a green wall with a floral painting. - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
A beach scene with clear turquoise waters, a pier, and a thatched-roof structure. - Hotel Riu Palace Costa Mujeres - All Inclusive (Costa Mujeres)
Take advantage of a free breakfast buffet, free water park access, and 2 swim-up bars at Hotel Riu Palace Costa Mujeres - All Inclusive. Treat yourself to a facial, aromatherapy, or a manicure/pedicure at Renova, the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. Fitness classes are offered at the 24-hour health club; other things to do include scuba diving, water skiing, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and a grocery/convenience store.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 60 of 60 rooms

View all photos for Junior Suite, Garden View (L)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Garden View (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (U)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(205 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (U)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Oceanfront (U)

9.0 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Ocean View (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Sea View (M)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Sea View (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Partial Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (M)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Partial Ocean View (M)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(62 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Grande, L)

A hotel room with a large bathtub, two beds with red and white bedding, a dining area, and a view of the outdoors.

Junior Suite, Ocean View (Grande, L)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (Grande, M)

A hotel room with a large bathtub, two beds with red and white bedding, a dining area, and a view of the outdoors.

Junior Suite, Ocean View (Grande, M)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Ocean View (Large, U)

A hotel room with a large bathtub, two beds with red and white bedding, a dining area, and a view of the outdoors.

Junior Suite, Ocean View (Large, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Oceanfront (U)

A modern living room with a large flat-screen TV, a sofa, and a coffee table.

Suite, Oceanfront (U)

8.0 out of 10
Very good
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Swim-Up, U)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite (Swim-Up, U)

9.2 out of 10
Wonderful
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-US)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Garden View (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Partial Ocean View (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

A modern hotel room with a bed, a red sofa, a desk, and a television.

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swin-up, B2C-US)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite (Swin-up, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Oceanfront (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Large, B2C-US)

A hotel room with a large bathtub, two beds with red and white bedding, a dining area, and a view of the outdoors.

Junior Suite, Ocean View (Large, B2C-US)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Oceanfront (B2C-US)

A modern living room with a large flat-screen TV, a sofa, and a coffee table.

Suite, Oceanfront (B2C-US)

  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (M)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite (M)

8.2 out of 10
Very good
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Partial Ocean View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

A modern hotel room with a bed, a red sofa, a desk, and a television.

Junior Suite, Ocean View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-CA)

A modern living room with a large flat-screen TV, a sofa, and a coffee table.

Suite, Oceanfront (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | B2C-CA)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite (Swim-Up | B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Large | C)

A hotel room with a large bathtub, two beds with red and white bedding, a dining area, and a view of the outdoors.

Junior Suite (Large | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (C)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite (C)

8.4 out of 10
Very good
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (C)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Partial Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a large bed, a sitting area with a chair and table, a bathtub, and a balcony with a view.

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Large | B2C-CA)

A hotel room with a large bathtub, two beds with red and white bedding, a dining area, and a view of the outdoors.

Junior Suite (Large | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up,Elite Club, +18yrs, U)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up,Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-up, Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up,Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite, +18 yrs |L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Private Pool (Swim Up, Elite, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite, +18 yrs |L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View, Oceanfront (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Private Pool (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Sea View, Oceanfront (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the beach, Hotel Riu Palace Costa Mujeres - All Inclusive is in Costa Mujeres Resort Strip, a neighborhood in Costa Mujeres. Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Consider Cervecería León for a night out or Cancun Cultural House if you're traveling with kids. Visit our Costa Mujeres travel guide
View more Resorts in Costa Mujeres
Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400

What's nearby

  • A beach with thatched umbrellas, palm trees, and lounge chairs.
    Mujeres Beach
    11 min drive - 5.5 miles
  • An ancient stone structure with a staircase and a sign indicating no entry.
    El Meco Archaeological Site
    15 min drive - 8.6 miles
  • Playa Mujeres Golf Club
    8 min drive - 4.2 miles
  • Punta Sam Beach
    13 min drive - 7.0 miles
  • El Niño Beach
    17 min drive - 9.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    52 min drive

Restaurants

  • Isla Blanca
    8 min drive
  • Aromes
    6 min drive
  • Mar
    6 min drive
  • Mezcal
    4 min walk
  • Grand Caribe
    6 min drive

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  • Breakfast included
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Property amenities

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 003-007-003962/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Frequently asked questions

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Hotel Riu Palace Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Costa Mujeres - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Costa Mujeres - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, aerobics classes, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 816 out of 1339 reviews
Rating 8 - Good. 280 out of 1339 reviews
Rating 6 - Okay. 162 out of 1339 reviews
Rating 4 - Poor. 38 out of 1339 reviews
Rating 2 - Terrible. 43 out of 1339 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly that made our stay enjoyable.
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great hotel and very clean. Great for kids.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and amazing staff!
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good and fresh daily and people was friendly on resort and parties was nice as well and room service was great
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! Great service, excellent staff and entertainment.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! everything was excellent , and we very happy with our experience. The hotel is beautiful, clean, comfortable, and the staff was very friendly and helpful. We truly enjoyed our vacation and would definitely recommend this hotel to others. We would be happy to come back again!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Lots of different activities to keep you entertained and the food options were endless! The staff was very friendly and tried their best to also be helpful. The resort is very beautiful and well maintained.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond amazing, food was great and always fresh, property was clean and well-maintained. 10/10.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfull stay at club, helpful and friedly staff, very good food. The only downside: not enough shade on the beach, just palm trees. But this is RIU!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Thats how I’m going to start the review. I have to say that I really enjoy my stay at this resort. A big shoutout to Valeria at the lobby for all the great advice she gave us. Another big shoutout to Osmara and crew at the Elite restaurant food was superb excellent service.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second trip to this resort with my family & my kids want to come back again! We loved our stay here. The staff is very nice & helpful which makes our vacation smooth
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Palace Costa Mujeres was perfect! Food and entertainment were great. The staff was very friendly and helpful when needed.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The hotel is very clean . All the employees there do a great job . The food was really good too . My favorite restaurant was Krystal , although the steak house was really good too .
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu quality clean. Great staff nice rooms.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, food was amazing and the people working here were great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Very clean and well maintained property Many amenities, excellent food. Highly recommend for a beautiful vacation
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is too notch
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, highly recommend! We spent a week at the Hotel Riu Palace Costa Mujeres - All Inclusive and had an amazing time. The staff were friendly and attentive throughout the entire resort. The restaurants offered great variety and quality, the pools were well maintained, and the beach was gorgeous and peaceful. The overall vibe was relaxing and welcoming — perfect for unwinding. We'd definitely stay here again and highly recommend it to anyone looking for a great all-inclusive getaway. Thanks, Riu Palace Costa Mujeres! Yali Alvare & Milton Perez.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Resort is nice and clean
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From day one that we arrived check-in was quick. Staff was very helpful attentive for everything At the check in marleni At the swim, up bar. George ,enrique, noe At the pink garden paula server. Also another server Isaac at the buffet restaurant Jose All these personnels were very very very attentive to our needs inside and outside It's a very pleasant place to say and not go anywhere. You have it all-in-one place We knew was one of our best pleasants to stay. Thank you
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed from July 27 to August 3. Hotel is very clean. stuff is great. Good food have a top shelves Liquer clean pools every night ocean is very clean very calm. I had a pleasure to be there. highlight recommended for the families and kids.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and everyone was amazing. Food was yummy too.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Amenities
I was pleasantly surprised on how much fun we had as a family and the food was decent at this resort compared to other we have been to.
Stayed 4 nights in May 2026