Hotel Riu Cancun - Adults Only - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

A poolside area with a view of the ocean, lounge chairs, and a modern building facade. - Hotel Riu Cancun -  Adults Only - All Inclusive (Cancun)
A large resort hotel with multiple buildings, a beach, and a clear blue sky. - Hotel Riu Cancun -  Adults Only - All Inclusive (Cancun)
A hot tub area with a view of the beach and ocean, surrounded by palm trees and a fence. - Hotel Riu Cancun -  Adults Only - All Inclusive (Cancun)
A resort with a pool, beach, and ocean view. - Hotel Riu Cancun -  Adults Only - All Inclusive (Cancun)
A bar area with a central island, bar stools, and ambient lighting. - Hotel Riu Cancun -  Adults Only - All Inclusive (Cancun)
Near Cancun Convention Center and Forum Beach, Hotel Riu Cancun - Adults Only - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a nightclub. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a facial, a body treatment, and a massage at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like surfing/body boarding, snorkeling, and beach volleyball. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 33 of 33 rooms

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite Junior with Sea View

  • Sea view
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Double Room with Sea View

  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Standard Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (U)

8.6 out of 10
Excellent
(17 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (B2C-US)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (M)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (L)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Double Room, Ocean View (C)

7.8 out of 10
Good
(44 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(24 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Ocean View (U)

8.2 out of 10
Very good
(156 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Room, Ocean View (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Hotel Riu Cancun - Adults Only - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Cancun, QROO

What's nearby

  • A shopping mall with a Starbucks and a sign for Viva Cancún.
    Plaza Caracol Mall
    1 min walk - 0.1 miles
  • A sunset over a beach with a pier extending into the water, buildings in the background, and a clear sky.
    Caracol Beach
    5 min walk - 0.3 miles
  • A beach with turquoise waves, sandy shore, and tall buildings in the background.
    Forum Beach
    6 min walk - 0.4 miles
  • A beach with clear turquoise water, rocky formations with green algae, and a city skyline in the background.
    Gaviota Azul Beach
    9 min walk - 0.5 miles
  • Cancun Convention Center
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    25 min drive

Restaurants

  • RIU (Lounge Bar)
    1 min walk
  • Miramar
    2 min walk
  • Starbucks
    1 min walk
  • Lounge 24
    3 min walk
  • El Faro
    1 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 005-007-003665/2025

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Cancun - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Cancun - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, surfing/body boarding, volleyball, and more.

Where is Hotel Riu Cancun - Adults Only - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Plaza Caracol Mall, Gaviota Azul Beach, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Forum Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 2319 out of 4241 reviews
Rating 8 - Good. 957 out of 4241 reviews
Rating 6 - Okay. 511 out of 4241 reviews
Rating 4 - Poor. 199 out of 4241 reviews
Rating 2 - Terrible. 255 out of 4241 reviews

Reviews

Verified review

10/10 Excellent

Tyler John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stuff continuously maintaining the property day and night, stunning views from anywhere on the resort
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Brittany Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly staff!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Belkis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was 10/10 , Marcelo from the Miramar restaurant was exceptional.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern property.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff! Great holiday!
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel RIU was super clean, staff were AMAZING, food was good and the energy was unforgettable!!!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Janene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!! Friendly staff and clean and comfortable rooms
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Peter Mayowa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved RIU Cancun. Very relaxing and peaceful vacation.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort for taking time off, and relaxing.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Deon R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing very nice and professional building needs a remodel kind of outdated but still very beautiful
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Enjoyed our time there. Plenty to do and full of activities. Look forward to going back soon
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, decent food, good staff, and fun club. I would go again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Ghebrealif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff, Swim-up bar very good and food/ breakfast was superior and beyond! I love to come and have a good time EXCELLENT!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Plenty of options for breakfast.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Grisell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, great food, and everything was clean
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Staff was super sweet
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Dion

Liked: Staff & service
The staff was great. Very nice people and helpful. It’s just a old place needs to be remodeled I will go back but not stay at the riu stay at a better one
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good at the buffet
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!! Staff provided excellent service! Food and drinks were 10/10. I wasn’t too crazy about the room, the bathroom and furniture looked outdated but everything was clean. Overall, we had a great time and will definitely be back again!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oceanfront views. Room clean, breakfast was a hit, swim up bar was great
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property staff made my birthday very special but if your looking to party try a different resort
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Robert Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed myself it was a very friendly environment. The food needs to be better other than that 9/10
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Brian G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean however not the cleanest. Service was excellent, staff were very friendly and helpful. Pool was a vibe and chill. If you want to have a relaxing vacation
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 4 nights in Jul 2026