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Hotel Riu Cancun - Adults Only - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

A poolside area with a view of the ocean, lounge chairs, and a modern building facade. - Hotel Riu Cancun - Adults Only - All Inclusive (Cancun)
A resort with a pool, beach, and ocean view. - Hotel Riu Cancun - Adults Only - All Inclusive (Cancun)
A large resort hotel with multiple buildings, a beach, and a clear blue sky. - Hotel Riu Cancun - Adults Only - All Inclusive (Cancun)
A bar area with a central island, bar stools, and ambient lighting. - Hotel Riu Cancun - Adults Only - All Inclusive (Cancun)
A hot tub area with a view of the beach and ocean, surrounded by palm trees and a fence. - Hotel Riu Cancun - Adults Only - All Inclusive (Cancun)
Near Cancun Convention Center and Forum Beach, Hotel Riu Cancun - Adults Only - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a nightclub. Indulge in a manicure/pedicure, a body treatment, and a facial at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like windsurfing, snorkeling, and surfing/body boarding. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

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Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Standard Double Room (M)

A hotel room with a bed, a desk, a chair, a TV, and a view of the ocean.

Standard Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Sea View (M)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Sea View (M)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (U)

8.6 out of 10
Excellent
(17 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (B2C-US)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (M)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (M)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (L)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (C)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (C)

7.8 out of 10
Good
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(25 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (U)

8.2 out of 10
Very good
(165 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Ocean View (E)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Ocean View (L)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, Ocean View (L)

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (B2C-US)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Ocean View (B2C-CA)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

A hotel room with a bed, a TV, a desk, and a bathroom.

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

A hotel room with a bed, a television, a desk, and a chair.

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located on the beach, Hotel Riu Cancun - Adults Only - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Plaza Las Americas. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Cancun, QROO

What's nearby

  • A shopping mall with a Starbucks and a sign for Viva Cancún.
    Plaza Caracol Mall
    1 min walk - 0.1 miles
  • A beach with clear turquoise water, a wooden pier extending into the sea, and a distant overwater structure.
    Caracol Beach
    5 min walk - 0.3 miles
  • A beach with turquoise waves, sandy shore, and tall buildings in the background.
    Forum Beach
    6 min walk - 0.4 miles
  • A beach with clear turquoise water, rocky formations with green algae, and a city skyline in the background.
    Gaviota Azul Beach
    9 min walk - 0.5 miles
  • Cancun Convention Center
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    25 min drive

Restaurants

  • RIU (Lounge Bar)
    1 min walk
  • Miramar
    2 min walk
  • Starbucks
    1 min walk
  • Lounge 24
    3 min walk
  • El Faro
    1 min walk

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Property amenities

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 005-007-003665/2025

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Cancun - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Cancun - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, surfing/body boarding, volleyball, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 2392 out of 4366 reviews
Rating 8 - Good. 980 out of 4366 reviews
Rating 6 - Okay. 524 out of 4366 reviews
Rating 4 - Poor. 203 out of 4366 reviews
Rating 2 - Terrible. 267 out of 4366 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the staff at the restaurants they were super amazing very respectful and hard working.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic! The staff were superb! I throughly enjoyed my stay!
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Breakfast was good, we had multiple things to choose from.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Staff were great. Entertainment was great.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the food not so much, but besides that, I will stay there again
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was nice and helpful when needed.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean with a nice ocean view. The staff was amazing; just the vibes of the hotel were off the hook! I’ll definitely come back.
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in Mexico, and honestly, it was a wonderful experience; the hotel and the entire staff were excellent.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely. Great pool. B
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful, food and drinks were amazing and the best part was the ocean view from our room which made me fall in love with this place. Definitely worth visiting.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taco bar is awesome. Other food was mid. Staff is great and always doing activities. Parties were awesome. Room was ok.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Entertainment team was my favorite part!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stuff continuously maintaining the property day and night, stunning views from anywhere on the resort
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly staff!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfectly cleaned and such a great view! The staff and customer service are top notch
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was 10/10 , Marcelo from the Miramar restaurant was exceptional.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff! Great holiday!
Stayed 9 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern property.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Customer service and great service thank you
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean .. housekeeper was amazing and so nice. All staff was super helpful and nice when needed .... waiter at steakhouse named Delfio was amazing, such an amazing person.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Pottery was ok. I wish areas would have been a little cleaner and rooms more updated. Staff was super friendly and resort was located in a busy area. Walking distance to clubs.
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Room smelled moldy. Sheets had stains. Food was a hit or miss each day. But it’s at good location.
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel at the swim-up bar was awesome, food was delicious, the only thing they need is better security, the people get really drunk at the pool and start fighting,
Stayed 4 nights in Sep 2026