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One Cancun Centro

Property class: 3

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Photo gallery for One Cancun Centro

A swimming pool with lounge chairs and a fence, surrounded by palm trees and plants. - One Cancun Centro (Cancun)
A modern hotel lobby with a reception desk, computers, and seating areas. - One Cancun Centro (Cancun)
A hotel room with two beds, a desk, a chair, and a large window offering a view. - One Cancun Centro (Cancun)
A reception desk with a blue sign reading "Bienvenida te estamos esperando" and two computer monitors on a wooden table with white chairs. - One Cancun Centro (Cancun)
A multi-story hotel with a prominent 'One' sign, a well-lit entrance, and a landscaped area with trees and a white fence. - One Cancun Centro (Cancun)
Located close to Plaza Las Americas, One Cancun Centro provides free full breakfast, laundry facilities, and a business center. In addition to a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a wardrobe, and a view of the outdoors.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Queen Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a large window with a view.

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Cancun, One Cancun Centro is in the city center. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Visit our Cancun travel guide
Map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504

What's nearby

  • A modern building with a curved roof and a sign reading "Duchess Palace."
    Dubai Palace Casino
    10 min walk - 0.6 miles
  • A thatched-roof gate with intricate carvings, labeled 'PARQUE' and 'KABAH'.
    Kabah Urban Park
    14 min walk - 0.8 miles
  • Plaza Nichupte Shopping Mall
    13 min walk - 0.7 miles
  • Plaza Las Americas
    14 min walk - 0.8 miles
  • Royal Yak Casino and Sports Book
    14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    14 min drive

Restaurants

  • Four Points by Sheraton
    5 min walk
  • Starbucks
    12 min walk
  • Domino's Pizza
    11 min walk
  • Los De Pescado
    14 min walk
  • Costelao
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.05 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does One Cancun Centro have a pool?

Yes, this property has an outdoor pool.

Is One Cancun Centro pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at One Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at One Cancun Centro?

Check-out is at noon.

Where is One Cancun Centro located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Galenia Hospital and Plaza Las Americas. Hospiten Hospital and Plaza Nichupte Shopping Mall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Cancun Centro Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool was nice to swim in and a great location!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near lot's of shopping districts, and a large shopping centre 10 min walk away. Complimentary breakfast was nice, with traditional Mexican favourites. There's a pool, and the rooms were clean and staff were friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nhina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a safe and affordable hotel.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
My son and myself had an excellent experience at this hotel very clean very friendly great food and the staff were phenomenal and willing to help out overall I would rate this a great place to stay and it's a very affordable
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe for families, with helpful staff
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Danielle

Good if you are on a budget. Walling distant to a great mall. Mexican style breakfast. Nice staff. Pool could use som cleaning.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly felt right at home during my stay at One Cancun Centro Hotel. The entire facility was comfortable, clean, and very well organized. The staff was incredibly friendly and went the extra mile to make my visit as pleasant as possible. The breakfast was delicious and a great way to start the day. I also really appreciated the private pool area, the spotless lobby, and the convenience of having reasonably priced snacks, sodas, water, and fresh sandwiches available at any time. If you’re thinking about visiting Cancun and need a comfortable, welcoming place to stay, don’t hesitate to book here. You won’t be disappointed! ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Juan

This is great if you get a deal and you get what you pay. Clean and proper but very spartan and simple. Wonderful staff though! And decent breakfast. Great deal.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great.

One night stay. Great location for us when.we arrived for our main trip. Convenient. Good value
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay short term.

We stayed one night for a layover when travelling. Small room but clean and friendly staff. Pillow was not great for my girlfriend and the water was not very hot for a shower, but other than that good experience. Good, fresh breakfast in the morning!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Mustafa

Liked: Cleanliness, property conditions & facilities
Great budget accommodation. Everything you would expect from a regular hotel. Everything was clean. The only issue I had was with the body wash and shampoo. I think the bottles basically had the same thing, and they were very low quality. Other than that everything was satisfactory.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely clean and the staff were so sweet and helpful and breakfast was amazing everyday, they should get raises♥️♥️
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excellent job
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Vonnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Esau

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is frie dly and accomodation. Breakfast is wonderful. The hotel is clean and elevator has a delightful fragrance
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dionicio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby amenities, 24/7 coffee, microwave, water and ice made the stay feel like being at home. Breakfast everyday was tasty, hot and continued until 11 a.m., so almost like having brunch. Evenings around the pool was very relaxing. Staff was so friendly. I will return!!!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Philip R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is relatively new. Too bad, it does not have a mini fridge to keep the drinks clold.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was almost perfect. The only one thing could’ve been better is deeper the pool.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

fidel

Liked: Cleanliness, amenities
Great place in all aspects
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Jermie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good hotel for the price point
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Warren

Liked: Cleanliness
Disliked: Staff & service, amenities
No smoking, no drinking on the property. Seriously
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Farah

Liked: Cleanliness, amenities, property conditions & facilities
Stay was very good , room for as clean, but they barely have warm water, so if your use to a nice warm shower, don’t expect that here.
Stayed 2 nights in Dec 2025