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Ocean View Apartments – Increíble

Property class: 3

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Photo gallery for Ocean View Apartments – Increíble

A resort with a large swimming pool, beach access, and a view of the ocean. - Ocean View Apartments – Increíble (Cancun)
A pool adjacent to a beach with thatched umbrellas and a lifeguard on duty. - Ocean View Apartments – Increíble (Cancun)
A modern bathroom with a glass door, a beige countertop, and a visible sink. - Ocean View Apartments – Increíble (Cancun)
A hotel room with a large window overlooking a beach, a bed with white and patterned pillows, and a table with chairs outside. - Ocean View Apartments – Increíble (Cancun)
A hotel room with a large bed, a blue and white patterned bed runner, white pillows, a white swan-shaped towel arrangement, a white chair, and a view of the ocean through large windows. - Ocean View Apartments – Increíble (Cancun)
Take advantage of a swim-up bar, a poolside bar, and a terrace at Ocean View Apartments – Increíble. This aparthotel is a great place to bask in the sun with a private beach and sun loungers. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, Ocean View (Increible Vista al Mar)

A hotel room with a large bed, a balcony with a view of the sea, and a table with chairs.

Suite, Ocean View (Increible Vista al Mar)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Panoramic Studio Suite, Beach View, Beachfront

Two twin beds with white and blue bedding, a bedside table with a lamp, and a wall-mounted light fixture.

Panoramic Studio Suite, Beach View, Beachfront

  • Beach view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Panoramic Studio Suite, Balcony, Sea View

A hotel room with a bed, a desk, and two chairs. There is a balcony with a view of the ocean.

Panoramic Studio Suite, Balcony, Sea View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Studio

A room with a round glass table and four chairs, a large window with a view of the ocean, and a balcony with a white railing.

Panoramic Studio

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Panoramic Studio, Balcony, Sea View

A sunset over a calm body of water with a distant horizon.

Panoramic Studio, Balcony, Sea View

  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Studio, Balcony, Sea View

Comfort Studio, Balcony, Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Comfort Studio, Balcony, Sea View

  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Panoramic Double Room, Balcony, Beach View

Panoramic Double Room, Balcony, Beach View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Panoramic Double Room, Balcony, Beach View

  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Room, Balcony, Beach View

A hotel room with two beds, a desk, and a TV. The room has a balcony with a view of the sea.

Panoramic Room, Balcony, Beach View

  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located on a private beach, Ocean View Apartments – Increíble is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Visit our Cancun travel guide
View more Aparthotels in Cancun
Map
Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • A park with a fountain, palm trees, and a distant body of water under cloudy skies.
    Iberostar Cancun Golf Course
    16 min walk - 0.9 miles
  • Ancient stone ruins with columns and a grassy area.
    El Rey Ruins
    4 min drive - 1.6 miles
  • A beach with thatched umbrellas and a lifeguard tower.
    Delfines Beach
    4 min drive - 1.8 miles
  • El Rey Ruins Trailhead
    4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    13 min drive

Restaurants

  • Ennea Beach Club
    2 min drive
  • Arena Sports Bar
    7 min walk
  • Zai
    16 min walk
  • Taco Arte Restaurant
    4 min drive
  • Sun Palace
    2 min walk

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Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Lifeguards
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Dining

  • A poolside bar
  • A swim-up bar
  • Minibar

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • Safe
  • Virtual front desk

Location highlights

  • Near the ocean
  • On the waterfront

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Cleaning fee: USD 39 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Ocean View Apartments – Increíble have a pool?

Yes, this property has an outdoor pool.

Is Ocean View Apartments – Increíble pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ocean View Apartments – Increíble?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Ocean View Apartments – Increíble?

Check-out is at 11 AM.

Where is Ocean View Apartments – Increíble located?

Nestled on the beach, this Zona Hotelera aparthotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Delfines Beach, and Iberostar Cancun Golf Course. Nichupté Lagoon and El Rey Ruins Trailhead are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ocean View Apartments – Increíble Reviews

7.4

Good

8.0

Cleanliness

7.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 38 out of 83 reviews
Rating 8 - Good. 11 out of 83 reviews
Rating 6 - Okay. 9 out of 83 reviews
Rating 4 - Poor. 14 out of 83 reviews
Rating 2 - Terrible. 11 out of 83 reviews

Reviews

Verified review

8/10 Good

Kim

Liked: Amenities
Confortable , great view, very convenient location to beach and bus , big room , clean , big fridge good for long stay (20 days ,for dental at Prime dentist )will come again .
Stayed 19 nights in Oct 2025
Verified review

10/10 Excellent

Enzo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location! Location!
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Casie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and the staff were nice and helpful. We had a couple of minor issues with the toilet and the keypad. Both were addressed by the manager.
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Leslie Gwynne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing balcony view! I had a relaxing 4-night stay ☺️
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Jeong

Liked: Cleanliness, room comfort, communication
It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

ZINA

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best part is the view. It is rso gut with n the beach. Great for a quick getaway.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

Osfelia

Liked: Cleanliness, check-in
It was clean is the only good thing I have to say about this place Spend your money somewhere else not here
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, communication
Clean
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Vadim

Liked: Cleanliness, property conditions & facilities, communication
Great Time! I would definitely recommend!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities
Good
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Dawit

I had a really great time, definitely rec
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Subhashini

Liked: Cleanliness, amenities, property conditions & facilities, communication
The sea view from the condo balcony is amazing and room was clean. Communication with the host was good and the host was kind enough to provide late checkout on request. Only con was, extra towels could have been provided as daily cleaning is not included
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Lisa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
The pool area was awesome. Close beach access
Verified review

2/10 Terrible

derek

Disliked: Amenities, property conditions & facilities
Very old
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

RICARDO

Liked: Cleanliness, room comfort, communication
JUST GREAT WE ARE COMMING BACK
Stayed 2 nights in Dec 2022
Verified review

4/10 Poor

Rodolfo

Disliked: Check-in, communication, listing accuracy
tl;dr: bad experience w/unit & argumentative host, wouldn't book again at ANY price. Vacation travel 6-8 wks/yr, last 5 years often in Cancun. Complex’ days of glory long gone . No gym, beach full of sargassum. Not walkable to rest, shops, groceries. Unit size avg, access dicey: narrow/ winding staircase, difficult to carry standard size bags. Mentioned at check-in, host “your fault you didn’t see photo of beautiful[!] staircase,” ignored main point. Way below avg: TV, only 24” AND defective, vertical lines. Unreliable remote, duct tape on back, no hot water in sinks, lukewarm in shower. Host: “temp set for wonderful [!] Caribbean weather,” didn’t check. Prior visits, this is false. Below avg: chipped shelves, drawer won’t stay closed, linens, towel quality. Avg: a/c. Above avg: view, can’t compensate other issues. Pool: clean. Snack bar: hit/miss, must take taxi daily for meals. Most aggravating: had friend over to talk, arrived 1 PM, went to room, I had to change. Guests not allowed to go to pool, I knew. Didn’t know guard would rush to threaten guest w/ ejection, “remain at snack bar, nowhere else” unless “authorized” by host. “Authorization”= nightly fee, but VISITOR NOT STAYING. Email from host, I replied no value at that price, hotels for less $ included buffet breakfast for 2. Was at hotel down road 2 weeks earlier, I knew. Host: “not hotel, don’t advertise having food.” They have their rules, I have mine: don’t go to a place w/ low value or that aggravates me.
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Brian

Disliked: Amenities
Property is great. Rooms are very dated and ours was very dirty.
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort, communication

No Hot Water but great view.

Amazing view and comfortable bed but there was no hot water and when we reported the issue nothing was done to fix it or compensate us for our loss.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Oceanview beautyful . Restaurant not good, and very expensive, bad food quality.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good. When we came back to the property, and started to argue, whey found my reservation.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities, communication
Terrible customer service that is mostly unresponsive.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Hayden

Liked: Cleanliness
Disliked: Communication
The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.
Stayed 14 nights in Feb 2025
Verified review

2/10 Terrible

Jaspreet

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details. Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

szabolcs

Disliked: Cleanliness, amenities, property conditions & facilities
I did reservation for a hotel and I paid. The system changed the date for some season and I wasn’t able to change the date on the reservation. I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me They said I’m not able to change date for my hotel reservations I lost my money I will never use this company again
Stayed 1 night in Aug 2023