Dreams Natura Resort & Spa - All Inclusive

5.0 star property
Oceanfront paradise offers the perfect blend of relaxation and adventure with beach access, water sports, and family activities for all ages

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Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body treatments - Dreams Natura Resort & Spa - All Inclusive (Puerto Morelos)
Property video
An indoor space with a cave-like ceiling, seating areas with cushions, a small waterfall, and tables with candles. - Dreams Natura Resort & Spa - All Inclusive (Puerto Morelos)
A resort with multiple buildings, a pool area, and a beach. - Dreams Natura Resort & Spa - All Inclusive (Puerto Morelos)
Lobby lounge - Dreams Natura Resort & Spa - All Inclusive (Puerto Morelos)
Dreams Natura Resort & Spa - All Inclusive balances family fun with relaxation. Enjoy the white sand beach, book spa treatments, or kayak on the water. The resort offers multiple restaurants and activities from ziplining adventures to morning yoga classes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly

Room options

Available filters for rooms
Showing 21 of 21 rooms

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Tropical View Double

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(7 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite Ocean View King

8.8 out of 10
Excellent
(33 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite Swim-Out King

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Preferred Club Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(4 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Junior Suite Ocean View King

9.2 out of 10
Wonderful
(15 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Preferred Club Ocean Front Double

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Double Room Junior with Garden View

  • Garden view
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Room Junior with Garden View

  • Garden view
  • 52 sq m
  • Sleeps 3
  • Free WiFi

Suite Junior with Sea View

  • Sea view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Puerto Morelos, Dreams Natura Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Consider Teatro Alamos for a night out or Arrecife de Puerto Morelos National Park if you're traveling with kids. Visit our Puerto Morelos travel guide
View more Resorts in Puerto Morelos
Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    9 min walk - 0.5 miles
  • A beach with a white lighthouse, a boat, and a seagull flying.
    Puerto Morelos Beach
    21 min drive - 11.3 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    26 min drive - 13.5 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    26 min drive - 13.7 miles
  • Moon Palace Golf Club
    14 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    19 min drive

Restaurants

  • the cave
    4 min walk
  • Grazie Italian Restaurant
    14 min walk
  • Lobby Bar
    2 min drive
  • Diamond Club Lounge
    1 min walk
  • Zen - Japanese cuisine
    16 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Lifeguards
  • Local artist showcase
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Grand Outlet Riviera Maya and Xoximilco are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dreams Natura Resort & Spa - All Inclusive Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 743 out of 1414 reviews
Rating 8 - Good. 326 out of 1414 reviews
Rating 6 - Okay. 165 out of 1414 reviews
Rating 4 - Poor. 89 out of 1414 reviews
Rating 2 - Terrible. 91 out of 1414 reviews

Reviews

Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and staff were wonderful!
Stayed 5 nights in May 2026
Verified

8/10 Good

Domonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I enjoyed our stay. The staff were super helpful and friendly. Just wish the food was better and had more options.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO clean. Great food. Not too crowded (end June)
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed! No complaints. Great resort for children.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing environment. Clean and friendly staff. Always an activity happening. Food, drinks and coffee all the time . Great for kids as well
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Pamela Michelle Baez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredible! Amazing customer service from start to finish.
Stayed 4 nights in Jul 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

ARTIGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facility, rooms and all the open bars are decent. I enjoyed the pools kept open late and one of the pools open till 10pm. It seemed they had a band playing or some sort of show playing every night. Staff is very helpful and accommodating. I and kid enjoyed our stay here, will visit it again.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff and activities
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities
It may have been the wrong time of year to enjoy the beach, as there was a lot of seaweed. However, the resort more than made up for it. The swimming pools were good, the kids had a blast, and the food was enjoyable. The Fourth of July show on the beach was very entertaining and a highlight of our stay. It would have been even better if there had been more tubes available for the lazy river.
Stayed 3 nights in Jul 2026
Verified

8/10 Good

Atsede Gebreyohannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Dreams Natura Resort & Spa in Mexico. The staff was friendly and welcoming, the rooms were clean and comfortable, and the food was delicious. We also enjoyed the pools, entertainment, and overall atmosphere. The only downside was the beach. It wasn't as nice as we expected, so we spent most of our time enjoying the resort instead. Overall, we had a great vacation and would definitely recommend this resort to anyone looking for a relaxing all-inclusive getaway Thank you
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Sean Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this resort a 10/10. Family of four (2 adults and kids 11&9) food was excellent, pools were great and not crowded. Room was clean and comfortable
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Esmeralda Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this resort! The food was amazing! The staff were very friendly and helpful! We loved the waterpark and lazy river, and arcade that you did not have to pay for to play! Would recommend any family with little ones to come to this resort!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family with children! My kids loved the lazy river and the resort was small enough to not be overwhelming but they still had plenty of activities and events. The performers in the shows were so talented!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Shaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read so many reviews before picking this resort for our stay. I was very weary since the picture from guest were a bit discouraging, but I’m glad to report that we had an awesome stay. It is a more compact resort so you don’t get tired of walking everywhere. While we could actually get in the ocean due to the seaweed, the beach is super close and plenty of seating since everyone was in the pools. The pools were excellent and clean. The kids loved the lazy river and the beach shows. Buffet food was ok, but the hibachi and steak restaurants were great. Overall it was a great stay!
Stayed 6 nights in Jun 2026
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome at the hotel was very pleasant and gracious, and the check-in process was quick and easy. We were able to start using the facilities immediately after checking in. Upon entering the room, we found it exceptionally clean and well-maintained. The service and staff were very pleasant, friendly, and attentive, The buffet restaurant didn't have many options. The service and attention at Bluewater Grill El Patio Restaurant was excellent. Everything in the pool area looked great; however, the beach was unusable due to excessive sargassum. Overall, the stay was excellent.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

CYRUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this specific property and will definitely be back. Everything from the staff to property is nothing but 5 stars. The restaurants are all amazing - so so many choices. Rooms are gorgeous. Pools are beautiful. Can’t say enough about the service from start to end- above and beyond. When they say welcome home they 100% mean it.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First family vacation. We were in the preferred club. My kids loved it! The pool was clean. The staff was super helpful and friendly , i felt like they always went above and beyond to make us feel comfortable. It was nice to make conversation and jokes. The drinks in the preferred club were definitely better. Overall definitely planning to come back and definitely within hyatt for any future vacations. Would 100% recommend
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect. The only thing was the buffet at night is not open every single night, as someone staying there the whole trip I feel like as it should be open for the people daily. Or else you’ll be stuck in these two hour wait lines at the restaurants inside the resort. The hotel itself was kept clean 24/7.
Stayed 4 nights in May 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
This trip was not that bad! It seemed like there was a lot of things to do, especially for children. The only problem was the music entertainment would start so late and the blasting through the night so the kids couldn’t sleep. Employees could do a lot better when it comes to allergens. Multiple servers did not care enough to figure out if there was cross contamination.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver nice resort but I can’t get over the beach. They tried really hard to clean the sargassum, but in the end we travel to see a clean beach and clean water. This resort is not for us. The sand is incredibly soft and the resort is amazing for kids. I love the entertainment and options for food. Foam party and the beach trampoline made the little one’s trip.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall experience and the kids loved it!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kaarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and really nice rooms and pool..great kids activities.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but easy to get around! Everyone was incredibly nice and they loved their job. The seafood restaurant hands down was the best. Belisario was incredible. A lot of activities for families and kids and the live entertainment at night was definitely a plus. Our room was spacious and they came every day to clean. Definitely appreciate the overall experience and memories made here! Can’t wait to book again.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the staff was great.
Stayed 7 nights in Feb 2026