See all properties

Dreams Jade Resort & Spa - All Inclusive

Property class: 5 and above

Choose dates to view prices

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

A wooden gazebo over a pool with clear blue water, wooden pillars, and a couple relaxing in a hammock. - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)
Property video
A spacious outdoor lounge area with wicker furniture, a bar, and a view of the ocean. - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)
A modern living room with a large window overlooking the sea, a ceiling fan, and a dining area with a tray of orange juice. - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)
A modern hotel lobby with a central pool, seating areas, and a large window offering a view of palm trees. - Dreams Jade Resort & Spa - All Inclusive (Puerto Morelos)
Take advantage of a free breakfast buffet, a nightclub, and 2 swim-up bars at Dreams Jade Resort & Spa - All Inclusive. Indulge in hydrotherapy, a facial, and a manicure/pedicure at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a beachfront location. Yoga classes are offered at the gym; other things to do include beach volleyball, basketball, and kayaking. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a beach bar and a poolside bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Preferred Club Governor Suite

A modern bedroom with a large bed, bedside tables, a bench, and a wooden accent wall.

Preferred Club Governor Suite

  • Ocean view
  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

A hotel room with a bed, a TV, a ceiling fan, a balcony with a view of the ocean, and a dining area.

Preferred Club Suite Ocean View King

9.2 out of 10
Wonderful
(26 reviews)
  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front King

A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with a view of the ocean.

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of the ocean.

Junior Suite Ocean Front Double

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

A hotel room with a bed, a TV, a ceiling fan, and a balcony with a view of the ocean.

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double Beds

A hotel room with two beds, a sofa, a coffee table, and a TV.

Preferred Club Junior Suite Tropical View Double Beds

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front Double

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of the ocean.

Preferred Club Suite Ocean Front Double

  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

A hotel room with a bed, a TV, a ceiling fan, and a balcony with a view of the ocean.

Preferred Club Suite Ocean View Double

8.8 out of 10
Excellent
(29 reviews)
  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

A hotel room with a bed, a sofa, a chair, a coffee table with a tray, and a painting on the wall.

Junior Suite King

8.0 out of 10
Very good
(44 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

A hotel room with two beds, a sofa, a coffee table, and a TV.

Junior Suite Double

8.2 out of 10
Very good
(20 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A hotel room with two beds, a sofa, a coffee table, and a TV.

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 130 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View King Bed

A modern hotel room with a large bed, bedside tables, a nightstand, a mirror, and a staircase leading to a balcony.

Preferred Club Junior Suite Tropical View King Bed

8.8 out of 10
Excellent
(37 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

A hotel room with a bed, a TV, a ceiling fan, a balcony with a view of the ocean, and a dining area.

Junior Suite Ocean View King

8.4 out of 10
Very good
(43 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with a view of the ocean.

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Puerto Morelos, Dreams Jade Resort & Spa - All Inclusive is near the airport and on a private beach. While the natural beauty of Puerto Morelos Beach and Maroma Beach can be enjoyed by anyone, those looking for an activity can check out Moon Palace Golf Club. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Visit our Puerto Morelos travel guide
View more Resorts in Puerto Morelos
Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    4 min drive - 2.2 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    5 min drive - 2.7 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    5 min drive - 2.7 miles
  • Puerto Morelos Artists’ Cooperative
    5 min drive - 2.7 miles
  • Faro Inclinado
    5 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    29 min drive

Restaurants

  • Ile De France
    13 min walk
  • Aromas
    13 min walk
  • Trattoria D'Gulio
    11 min walk
  • La Alhambra
    10 min walk
  • A'akat
    11 min walk

Similar properties

Outdoor spa tub
Dreams Riviera Cancun Resort & Spa - All Inclusive
Puerto Morelos
  • Pool
  • Hot tub
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,496 reviews
Dreams Riviera Cancun Resort & Spa - All Inclusive
Compare similar properties

Property amenities

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).
Property Registration Number 011-007-000195/2025

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM–7:00 PM.

Is Dreams Jade Resort & Spa - All Inclusive pet-friendly?

Yes, Dreams Jade Resort & Spa - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Dreams Jade Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 674 out of 1171 reviews
Rating 8 - Good. 277 out of 1171 reviews
Rating 6 - Okay. 120 out of 1171 reviews
Rating 4 - Poor. 63 out of 1171 reviews
Rating 2 - Terrible. 37 out of 1171 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and beautiful place!
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was really amazing. Staff was very helpful and cheerful. In resort store were
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. USE THE IN ROOM SAFE FOR CASH AND JEWELRY!!!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort. The buffet was ok overall but I think there’s room for improvement. The other restaurants were great!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Been to Mexico 6x since 2022, this is 2nd favorite. Staff is absolutely amazing. Black Horse the musical band by the pool was great. Casino night was great but needed English speaking dealers. Food was amazing. Preferred was worth it.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all amazing and so helpful and attentive! The preferred side could use a little makeover…it’s starting to show some age. Our room was musty smelling but because we were there for such a short time we didn’t want to waste time switching rooms so we dealt with it. The ocean was very bad smelling especially on the preferred side so we spent most of our time at the other pool which had a great vibe! We know the beach isn’t the greatest but it has never had that kind of smell. It was truly a great trip!!!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The food was better than we expected for an all-inclusive resort. Staff was wonderful, helpful and always polite but there were a few moments when they failed to follow through on some minor commitments. Much effort was put into cleanliness and safety at the resort. We were surprised and slightly disappointed in the wait time for restaurants when there was clearly many available tables. Made us wonder about under staffing. Terrible sargassum problem and smell - and the resort worked tirelessly to minimize the problem and did a great job. Overall, the resort was budget friendly and we highly recommend. You will get a good value for your money.
Stayed 8 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was under renovation and that caused some inconvenience and noise. Not all restaurants were open on a daily basis which wasn’t to our expectations. Staff were wonderful and accommodating.
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was better than we thought! Dreams Jade was really clean and most of the staff was super friendly and helpful! We would definitely come back again.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was so nice and went over and beyond to help you.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Amazing Stay at Dreams Jade Resort! We had an amazing experience at Dreams Jade Resort! The resort was beautiful, the atmosphere was relaxing, and the service truly made our stay unforgettable. The staff went above and beyond to make us feel welcome and well taken care of. A special thank you to Francisco at the Lobby Bar, José Rubén, Martín de la Cruz and Wilo at our romantic dinner, Javier at the Pool Bar, Jorge at the Sports Bar, and José, our waiter at Castaway. Each of you helped make our vacation extra special with your kindness, attentiveness, and excellent service. We truly appreciate all the hard work you put into making guests feel comfortable and appreciated. The friendly staff and outstanding service made this trip even more memorable. We would absolutely recommend Dreams Jade Resort to anyone looking for a relaxing vacation with wonderful hospitality. Thank you all for making our stay so special! We can’t wait to come back! 🌴🍹❤️ Five stars all the way! ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, mature property absolutely stunning. The room was large but a bit dated we were in building 7, and it hadn’t been renovated yet. The food was just ok, nothing special. We found the buffet to lack options and the specialty restaurants were not good. However the pool and property were stunning and the drinks at the lobby bar were amazing!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Entertainment was Amazing!
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants and nice tooms
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time celebrating a friends wedding here! Service was amazing, in particular Edwin at the restaurant was fantastic! Food was pretty good but not amazing. Pool and poolside service was very good! Time to swim in the ocean due to seaweed but that’s also probably time of year dependent! Overall a great trip!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, the staff were extremely nice and helpful. Angel at the preferred pool was so nice.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Beautiful resort! However, there were many renovations going on during our stay so a lot of things were closed. We did not go on the beach because of the extreme amount of seaweed. Food was okay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff were nice.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was everything we intended for it to be. Staff was great and lots of entertainment and things to do. We traveled as a family with two kids. The drinks weren’t strong, only from the preferred member lounge with the premium liquor. Overall good food and trip.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Staff mostly friendly and helpful.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Saul was so fun and thoughtful at the pool, Alfredo was kind and attentive at the restaurants, everything was great!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are really clean and been serviced repeatedly. The pool is nice and big and you can find service everywhere. The staff is helpful and friendly. I’m definitely booking there again and I recommend that place for those who want to spend good time and peace of mind.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- I liked that everything was walking distance and close by. Food was decent. I liked that there seemed to always be something open where you can grab food. Drinks were ok. Very friendly staff. The buffet had good choices in regards to food. Cons- beach definitely not swimming condition due to all the seaweed. The Japanese and Chinese restaurant was closed 2 of 7 days. They weren't able to accommodate our group of 8 even though we requested reservations the minute we arrived on resort and stayed four days. It was off season and there was definitely not a large crowd so I'm not sure what they couldn't get us in. This was the only restaurant that required reservations. Service for dinner was pretty slow even though there were not a lot of people.
Stayed 3 nights in Sep 2026