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Hotel Kavia Plus Cancun

3.5 star property
Travelers enjoy the rooftop terrace views and poolside relaxation at this downtown Cancun hotel, perfect for planning daily adventures in the city

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Photo gallery for Hotel Kavia Plus Cancun

A swimming pool with metal railings and a wooden deck at night. - Hotel Kavia Plus Cancun (Cancun)
A dining area with a wooden table and chairs, large windows with a view of a body of water and buildings, and a potted plant. - Hotel Kavia Plus Cancun (Cancun)
A hotel entrance with a glass facade, a reception desk, and a staircase leading to the lobby. - Hotel Kavia Plus Cancun (Cancun)
A modern hotel room with two beds, a wooden headboard, and a ceiling light. - Hotel Kavia Plus Cancun (Cancun)
A modern hotel room with a glass partition, a bed, and a small seating area. - Hotel Kavia Plus Cancun (Cancun)
Located in downtown Cancun's center, Hotel Kavia Plus offers an urban retreat with a scenic rooftop, fitness center, and outdoor pool with sun loungers. Guests appreciate the in-room WiFi and staff who readily assist with tour tickets and other needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

A hotel room with two beds, each with white linens and decorative pillows.

Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a headboard with built-in lighting, and a bedside table with a phone.

Standard Room

8.2 out of 10
Very good
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, each with a headboard, white linens, and a patterned throw.

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard King Room

A hotel room with a neatly made bed, a wooden headboard, a bedside table with a phone, and a wall-mounted light switch.

Standard King Room

9.0 out of 10
Wonderful
(19 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for Double two double beds

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Double two double beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double deluxe two double beds

Interior

Double deluxe two double beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to Hotel Kavia Plus Cancun. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are not to be missed. Visit our Cancun travel guide
Map
Av. Yaxchilan, Mza 15, Lote 13, SM 22, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    8 min walk - 0.5 miles
  • Las Palapas Park
    2 min walk - 0.1 miles
  • Plaza 28
    8 min walk - 0.5 miles
  • Ceviche Square
    9 min walk - 0.5 miles
  • La Sagrada Familia Parish
    14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    21 min drive

Restaurants

  • Hunter Bar
    4 min walk
  • Cheester
    2 min walk
  • Marquesitas Ricky
    4 min walk
  • Restaurante los Alcatraces
    3 min walk
  • Los Pescaditos
    3 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 40-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Property Registration Number 002-025-001916/2026

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Frequently asked questions

Does Hotel Kavia Plus Cancun have a pool?

Yes, this property has an outdoor pool.

Is Hotel Kavia Plus Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Kavia Plus Cancun?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Plus Cancun?

Check-out is at noon.

Where is Hotel Kavia Plus Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Xbalamqué Theater and Mercado 28 are also within 10 minutes.

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Reviews

Hotel Kavia Plus Cancun Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Amenities

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 293 out of 581 reviews
Rating 8 - Good. 155 out of 581 reviews
Rating 6 - Okay. 81 out of 581 reviews
Rating 4 - Poor. 16 out of 581 reviews
Rating 2 - Terrible. 36 out of 581 reviews

Reviews

Verified review

10/10 Excellent

Melany

Liked: Cleanliness, amenities, property conditions & facilities
Had and amazing stay and staff was amazing.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ADO bus station and restaurants nice staff room as fridge good wifi nice shower.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

maria chinas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and shops are nearby. The Kitchen staff was not very friendly. I included the Breakfast with the hotel. It was not good at all. There were only two tables to serve and the kitchen Manager had an attitude, it took over 45 min. to deliver my order because I order something things extra, even though, I let them know that I was going to pay for it.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Yes excellent check in and the room was fine
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly & professional, the room was INCREDIBLY clean. Good location for walking through the city and very close to the ADO terminal for cost effective travelling. Great spot if you're a backpacker looking for a quiet location to rest and head out from.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, amenities
Clean room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean accommodations and an overall stress free place to stay and the most friendliest security guard in Mexico !
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean good wifi, fridge and very nice rooms. the staff is also smiling and friendly
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, amenities
Clean, affordable and secure. Close proximity to grocery store, restaurants and the shopping mall
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Joao Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very nice
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great downtown Cancun location clean

Very clean . Friendly and safety . Great location
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Isselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super easy check in and check out. Clean rooms. Easy parking. We enjoyed our stay and would definitely stay again. The chilaquiles verdes on their 7th floor were delicious. We rented 4 rooms as we traveled together with family and they accommodated us all on the same floor.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

very solid lodging for the price

solid lodging for the price. food at breakfast was good, and the view from the breakfast cafe and rooftop pool was nice. The internet was good, bed was comfortable. hotel tried to resolve an issue with the safe in my room, ultimately moving me to a different room with a working safe (which was right next door).
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel! Very clean and nice people work here. It's walking distance to a lot of places to eat and shop. It's also very close to the bus station. The air conditioning worked really well and i loved the pool area, it had a great view of the city.
Stayed 9 nights in May 2024
Verified review

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was central with restaurants nearby. Nice rooftop pool. No alcohol was allowed on the premises and not sure why.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very clean every where, but there is a bad smell in the room.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Arden

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Needs plants. Restaurant service was very kind and attentive.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

MMario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff of this hotel was professional, knowledgeable and friendly! I especially want to commend the three women preparing and serving breakfast! Each morning, I looked forward to their smiles and conversations! I felt welcomed and appreciated! The rooftop pool was a great surprise as it offered lovely views of the city.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

John

Very clean
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Armin

Liked: Cleanliness, property conditions & facilities
The area around kavia is probably the best thing about the property. Genuinely love all the street food. The property it's self isn't the best or worst. Just a nice AC room with not much noise. Really, you are here for the area. Parking also available and a herts car rental right Infront of the place. I might come here again
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, clean and nice

There’s hot water. I want to say that because I figured it was an issue in many places in Cancun. Service was provided. I didn’t give excellent because I was not lucky to get a window to the outside
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Nieashia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the Hotel was good enough to enjoy our Vacation. The room was clean, the bed was combatable and the check-in and out process was fast. My only concerns about this Hotel was the amount of Gnats that appeared in the room and the nose levels, as everything is echoed though out and the fact that my room did not have a widow. But for the price it was worth it, however next time I would spend the extra money for a resort.
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

RONALD

Disliked: Property conditions & facilities
I was mad disappointed about the condition of the shower head and the drainage system of the shower and face basin. Also felt like one the receptionist was catching attitude. The Pool was nice and the view from the rooftop was Lovely. Love the sounding restaurants and bars tho and the friendly nature of the ppl.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Momee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. But when I arrived at the midnight due to the delay of flight, I would like to have a picking up service but they don't have. The swimming Pool is good, but too hot at daytime because it at the top floor of the building.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service

Trust, but verify 😂

This is a funny one because we were kind of on an adventure and off the beaten path. The hotel is an old building, which is fine. It was clean, the staff were great BUT the photo of dumbbells in the “gym” is a misrepresentation. There is a treadmill, an elliptical, a spin bike that wouldn’t adjust handlebars and some bench thing I didn’t want to figure out. Breakfast is NOT included, we paid for it but it was worth the few pesos. It was good food and the ladies were really great, we enjoyed that but it ain’t included as advertised. Overall, the taqueria 2 blocks down was awesome!
Stayed 1 night in Mar 2025