See all properties
Aparthotel

Ocean View Cancun Arenas

Property class: 3

Choose dates to view prices

Photo gallery for Ocean View Cancun Arenas

A beachfront hotel with multiple white buildings, palm trees, and a clear blue sky. - Ocean View Cancun Arenas (Cancun)
A beach with palm trees, a sandy shore, and a building with a covered area. - Ocean View Cancun Arenas (Cancun)
A dining table with plates of food, two chairs, and a railing overlooking the sea. - Ocean View Cancun Arenas (Cancun)
A massage parlor with two massage tables, one occupied by a client and another with a masseuse attending to a client. - Ocean View Cancun Arenas (Cancun)
A swimming pool with palm trees and a view of the ocean. - Ocean View Cancun Arenas (Cancun)
Close to Playa Tortugas and Puerto Cancun Marina Town Center, Ocean View Cancun Arenas provides a marina, a swim-up bar, and a poolside bar. This aparthotel is a great place to bask in the sun with a private beach, beach massages, and kayaking. Treat yourself to a body scrub or a massage at the onsite spa. The on-site restaurant, Arenas, offers breakfast, lunch, and dinner. Enjoy onsite activities like volleyball and rowing/canoeing. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Spa

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A hotel room with two beds, a desk with a coffee maker, and a mirror.

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Room, Sea View

A coastal view from a balcony overlooking a beach with boats docked, palm trees, and a distant cityscape.

Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Junior Room

A hotel room with a bed, a TV mounted on the wall, a desk, and a kitchen area in the background.

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

Bed in dormitory STANDARD

  • Sleeps 1

Bed in dormitory SEA VIEW

  • Sleeps 1

HOUSE STANDARD

  • Sleeps 8

About the neighborhood

Located on a private beach, Ocean View Cancun Arenas is in Zona Hotelera, a neighborhood in Cancun. The area's natural beauty can be seen at Playa Tortugas and Langosta Beach, while West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are popular area attractions. Traveling with kids? Consider Cancun Cultural House and El Sol de Cancun. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
Map
Cancun, QROO

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • A beach with palm trees, thatched umbrellas, and a building with red and white stripes.
    Las Perlas Beach
    2 min walk - 0.1 miles
  • A pier with a thatched-roof building, a tall metal structure, and a sailboat in turquoise waters.
    Playa Tortugas
    14 min walk - 0.8 miles
  • Marina Albatros
    13 min walk - 0.7 miles
  • Puerto Cancun Marina Town Center
    16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    28 min drive

Restaurants

  • Starbucks
    14 min walk
  • Starbucks
    14 min walk
  • Kaajal
    17 min walk
  • Las Hijas De La Tostada
    12 min walk
  • Boost Pool Bar
    13 min walk

Similar properties

A resort pool with a beach view, a covered seating area, and a building with multiple balconies.
Cyan Cancun Resort & Spa
Zona Hotelera
  • On private beach
  • Pool
  • Spa
  • Parking included
7.6 out of 10, Good, 2,306 reviews
Cyan Cancun Resort & Spa
Compare similar properties

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Arenas
  • Pool Bar
  • Pool Bar Infinity
  • Sport Bar

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 200 to 380 for adults and MXN 150 to 250 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Work spaces

  • 24-hour business center
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 22 lbs per pet
  • Fee: MXN 950 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Gift shop/newsstand
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Kayaking
  • Rowing/canoeing
  • Shopping
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 2 buildings
  • 209 units
  • 5 floors
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 950 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: MXN 1200
  • Christmas Day (December 25) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (January 1) Gala Dinner per adult: MXN 1500
  • New Year's Day (January 1) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 380 for adults, and MXN 150 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Ocean View Cancun Arenas have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Ocean View Cancun Arenas pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 950 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ocean View Cancun Arenas?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ocean View Cancun Arenas?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Ocean View Cancun Arenas?

Some rate plans available at this property are all-inclusive.

Where is Ocean View Cancun Arenas located?

Nestled on the beach, this Zona Hotelera aparthotel is within a 15-minute walk of Las Perlas Beach and Playa Tortugas. Nichupté Lagoon and Puerto Cancun Marina Town Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Ocean View Cancun Arenas Reviews

6.6

7.6

Cleanliness

6.8

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 65 out of 372 reviews
Rating 8 - Good. 113 out of 372 reviews
Rating 6 - Okay. 92 out of 372 reviews
Rating 4 - Poor. 55 out of 372 reviews
Rating 2 - Terrible. 47 out of 372 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Clean rooms. They did not turn property lights on at night indoors and outdoors.
Stayed 4 nights in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, communication
I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023
Verified review

8/10 Good

Liked: Communication
In a good area.
Stayed 5 nights in Jul 2023
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's in good area. easy for transportation. Not a very good hotel but it's aceptable .
Stayed 7 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Amenities, communication
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.
Verified review

4/10 Poor

Disliked: Cleanliness, communication
I wasn’t happy with everything
Stayed 5 nights in Feb 2023
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
The hotel staff made the check in and entire stay experience as if they were doing me a favor by allowing me to stay there without realizing I am the customer and choose to stay there and paid to stay there. Their hotel rules for such a mediocre property and limited everything around it is not fitting or up to standard. I will say though, I was given a free upgrade which I appreciated because the initial room was less than desirable. On my second night, the room was leaking water coming from the roof and no one spoke English to of assistance, no manager was also available. The hotel balcony door did not have proper lock, however they made you sign a waiver at the counter to release them from liability in case your room was broken into
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La comida terrible, no tienen ni maquinas de hielo, todo es aburrido, nunca tienen de nada, nunca saben dar ninguna informacion, ese hotel secesta descacarando poco a poco, un mal olor en las tuberias del ban̈o, lo unico bueno q tiene es la amabilidad de la mayorias de los empleados, pricipalmente en el restaurante, las sabanas de cama ya estan tan curtidas y manchadas q es horrible y si hablamos de las tallest diosss, estan peor se ven tan sucias de tan curtidas q estan.
Stayed 6 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar alejado de la realidad de las fotos, un lugar descuidado y con aroma desagradable, la comida es horrible y una muy pésima experiencia ya que en ese hotel robaron mi cadena de oro, y cuando solicité me apoyaran solo me dieron largas y no resolvieron nada quedé muy decepcionada de dicho lugar
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Son buenas instalaciones si buscas algo económico, el trato del personal es bueno, la comida no es muy variada.
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal servicio malas condiciones de la propiedad personal nada amable
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida pésima ,las bebidas por el estilo las almuadas q no se podía dormir y q decir d las toallas empercudidas las d los pies un día con hueco las sábanas empercudidas no es q quiera 5 estrellas es algo razonable solamente no iré más farta q mantenimiento . El servisio d los empleados d 5 estrellas maravillosos todos amables cordiales todos con amor y respeto lastima del hotel no está a la altura d sus empleados
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel y trato del personal. Estaba dudando por los malos comentarios, pero quise experimentar y no falle. Sin duda volvería a quedarme ahí. A mí esposa le encantó.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay in Cancun! Muchas gracias!
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Mayor variedad de comida
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Mala atención
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Está muy básica la comida, pero cumple por el Precio
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Si pudiera no poner estrellas lo haría , este hotel no merece ni 1 estrella , muy mal cuidado , no hay internet , no hay contacto con el hotel y la comida pésima NO vayas a este hotel
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

La alberca está sucia y no se antoja meterse, la comida del todo incluido no es muy buena, consejo no acepten tours en el hotel porque te llevan a perder todo el día para ofrecerte membresías de otro hotel
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, communication
Este hotel esta bastante bien para disfrutar el mar un fin de semana y no gastar tanto, bastante economico y la comida no esta nada mal. La atenciòn es muy buena sobre todo en el restaurant el Sr. Mauricio es muy amable, los capitanes tambièn e incluso le prepararon su comida a mi esposo sin sal o condimentos. Es buena relaciòn costo beneficio y a la orilla del mar, si vienes para solo dormir y bañarte pide habitacion en pisos superiores, porque los de planta baja escuchas todo lo que sucede en el hotel y en la calle.
Stayed 2 nights in Feb 2025