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Grand City Hotel Cancun - Near Market 28

3.5 star property
Hotel with free parking, near Plaza Las Americas

Choose dates to view prices

Grand City Hotel in Downtown Cancun offers tranquil gardens, in-room WiFi, and easy access to Market 28 and Plaza Las Americas. The helpful staff provides concierge services, tour assistance, and a front-desk safe for valuables.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Desk, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
Av Yaxchilán 154 , Cancun, QROO, 77500

What's nearby

  • Plaza 28 - 6 min walk - 0.4 miles
  • Cancun Cultural House - 6 min walk - 0.4 miles
  • Las Palapas Park - 6 min walk - 0.4 miles
  • Benito Juarez Municipal Building - 11 min walk - 0.6 miles
  • Plaza Las Americas - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Las Originales Carnes en su Jugo - ‬4 min walk
  • ‪Vips - ‬5 min walk
  • ‪Micheladas Del Semaforo - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Cervecería Chapultepec - ‬3 min walk

About this property

Grand City Hotel Cancun - Near Market 28

Hotel near Plaza Las Americas
Grand City Hotel Cancun - Near Market 28 provides a garden and more. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • Concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Grand City Hotel Cancun - Near Market 28 include thoughtful touches such as air conditioning, as well as amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 005-007-007311/2025

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun

Frequently asked questions

Does Grand City Hotel Cancun - Near Market 28 have a pool?

Yes, this property has an outdoor pool.

Is Grand City Hotel Cancun - Near Market 28 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand City Hotel Cancun - Near Market 28?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand City Hotel Cancun - Near Market 28?

Check-out is at noon.

Where is Grand City Hotel Cancun - Near Market 28 located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Cancun Cultural House and Plaza Las Americas. Ceviche Square and Plaza 28 are also within 10 minutes.

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Reviews

Grand City Hotel Cancun - Near Market 28 Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 213 out of 415 reviews
Rating 8 - Good. 127 out of 415 reviews
Rating 6 - Okay. 44 out of 415 reviews
Rating 4 - Poor. 18 out of 415 reviews
Rating 2 - Terrible. 13 out of 415 reviews

Reviews

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.
Stayed 1 night in Oct 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 5 nights in Jul 2025

8/10 Good

Iván Jacinto

Liked: Cleanliness
It was good a little bit noisy but good stay!
Stayed 5 nights in Jun 2025

8/10 Good

Misael

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sindre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

My friends and I stayed a couple of nights at this hotel while exploring the areas around Cancun. Great value for money, at a nice location in downtown Cancun!
Stayed 2 nights in Jan 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, great service!
Stayed 4 nights in Dec 2024

10/10 Excellent

Raymond Josue

Liked: Cleanliness, amenities, communication
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay
Stayed 1 night in Dec 2023

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay
Stayed 2 nights in Jan 2025

8/10 Good

Maria Gisela Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff and access to places I want to go to
Stayed 3 nights in Feb 2024

10/10 Excellent

Jesse G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean handy to amenities friendly staff 😀

6/10 Okay

Carlos

Disliked: Property conditions & facilities
n/a
Stayed 4 nights in May 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Stayed 8 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
The people are wonderful and very helpful!!!
Stayed 3 nights in Sep 2023

10/10 Excellent

DONGYONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's so kindly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, room comfort

Kind staff

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, communication
The whole feel was like a quaint oasis.With the courtyard and cafe in the middle surrounded by the rooms.We felt very safe .
Stayed 7 nights in Nov 2022

10/10 Excellent

gilbert

Liked: Staff & service, property conditions & facilities
The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!
Stayed 21 nights in Jan 2024

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, communication
Great staff, very helpful and friendly. Anna assisted us several times with info and directions. Highly recommended!
Stayed 9 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Perfect

Decided to stay an extra night in Cancun and this small hotel was perfect! Centrally located, facilities were great! Staff was friendly and accommodating. Bar next door was a lot of fun and had live entertainment. Only downside was alcohol is not allowed in the pool area.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The location is great but the hotel it self is outdated and the room clean should have improve. I was had skin reaction after sleep one night. I have to ask for clean bed sheet and towel. There is one bar just two blocks away and they are running loud music till midnight.
Stayed 2 nights in Nov 2024
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