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City Express Plus by Marriott Cancún Aeropuerto Riviera

Property class: 3.5

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Photo gallery for City Express Plus by Marriott Cancún Aeropuerto Riviera

A swimming pool with lounge chairs and umbrellas, surrounded by buildings with a checkered facade and a stone wall in the background. - City Express Plus by Marriott Cancún Aeropuerto Riviera (Cancun)
Lobby lounge - City Express Plus by Marriott Cancún Aeropuerto Riviera (Cancun)
A modern hotel room with a large bed, a bench, a desk, a TV mounted on the wall, and large windows offering a view of a pool and greenery. - City Express Plus by Marriott Cancún Aeropuerto Riviera (Cancun)
A modern hotel with a large entrance, multiple floors, and a well-lit facade. - City Express Plus by Marriott Cancún Aeropuerto Riviera (Cancun)
A modern dining area with wooden tables and chairs, a central seating area, and large windows allowing natural light. - City Express Plus by Marriott Cancún Aeropuerto Riviera (Cancun)
Located close to Xoximilco, City Express Plus by Marriott Cancún Aeropuerto Riviera provides free full breakfast, dry cleaning/laundry services, and a bar. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a small table, and a TV.

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a bathroom mirror.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds

A hotel room with two beds, a desk, a chair, a sofa, and a kitchenette.

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a bathroom mirror.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Cancun, City Express Plus by Marriott Cancún Aeropuerto Riviera is in an area with good airport proximity. Puerto Morelos Town Square is a notable landmark, and some of the area's activities can be experienced at Aquaworld and Xplor Theme Park. Looking to enjoy an event or a game while in town? See what's going on at Oasis Arena. Visit our Cancun travel guide
Map
Carr. Federal Cancun-Puerto Morelos, SM-47 M-01 L-1-22 U.P.E. UC-05, Cancun, QROO, 77506

What's nearby

  • A variety of dishes in blue and white bowls.
    Xoximilco
    14 min walk - 0.8 miles
  • A beach with thatched umbrellas and a lifeguard tower.
    Delfines Beach
    22 min drive - 13.1 miles
  • A large fish sculpture in front of a building with the Aquaworld logo.
    Aquaworld
    27 min drive - 15.7 miles
  • Grand Outlet Riviera Maya
    5 min walk - 0.3 miles
  • Moon Palace Golf Club
    16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    10 min drive

Restaurants

  • Lobby Bar
    6 min drive
  • Digit Bar
    15 min drive
  • Aroma Café
    15 min drive
  • Grand Lobby Bar
    6 min drive
  • Boulangerie
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: MXN 150 to 700 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately MXN 150 to 700 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does City Express Plus by Marriott Cancún Aeropuerto Riviera have a pool?

Yes, this property has an outdoor pool.

Is City Express Plus by Marriott Cancún Aeropuerto Riviera pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express Plus by Marriott Cancún Aeropuerto Riviera?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express Plus by Marriott Cancún Aeropuerto Riviera?

Check-out is at 1 PM.

Where is City Express Plus by Marriott Cancún Aeropuerto Riviera located?

Situated in Cancun, this hotel is within 12 mi (20 km) of Delfines Beach, Puerto Morelos Town Square, and Maya Museum of Cancun. Oasis Arena and Aquaworld are also within 16 mi (25 km).

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Reviews

City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 494 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 120 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well placed, clean room, ample bathroom and great breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patrick Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Resort and staff are very friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Great stay great room amazing staff will stay again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities
room comfortable pool and food was good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Freda

Great staff and everything was good
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

catherine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Staff was helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good pool
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Paul Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect...everything went good..there were some.problems in check in but manager Laura is very good in handling and resolving challenges during our stay...she is so professional and hard working...
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Betty Colleen

The room has two double beds in. It is very small. The bed is a little hard. The hotel was nice. It clean
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, no hot water, inconvenienced area to stay
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Ed

Check-in faster, cleanliness of floors… pool area needs updating… broken chaises and umbrellas are the only choices
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good! Breakfast is very substantial!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Arnoldo

Liked: Cleanliness, amenities, property conditions & facilities
clean and peaceful
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Manjot

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great. Staff was amazing! I forget this guy’s name he made us drinks and he was serving drinks at night on feb 24. He is such a sweet person! We wanted to say by before we leave but i guess opposite shift!! The front desk crew was so sweet!! Every-time we needed something it was delivered in room pretty fast!
This was so sweet of them for doing it😭 GRACIAS AMIGOS
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Ambar

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room and hotel were ok for the price, the free airport shuttle was convenient for an early morning flight, the room was nice and modern but the bathroom had hairs in the shower, sink and floor, which was a bit of a let down from an overall nice hotel.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Philip

Liked: Cleanliness
Friendly. Clean. The toilets don't really flush so I'm glad we were there for only 10 hours.. But it's close to the airport and the air conditioning worked well. So there's that. We also got a shuttle back to the airport which was very helpful.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
The property, close to the airport, met my needs. The staff was amazing and fun. The shuttle driver was also kind, funny and professional.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
Staff was great and the airport shuttle was convenient. At first appearance, the hotel looks fine. But the hallway floors need replacing and the linens were torn and stained. The pool is not as pictured. The cabanas barely had cushions and if they did, they were ripped and unusable. The pool loungers were also broken. The pool area is a complete disappointment. The hotel did feel safe and secure and there was a restaurant and breakfast which I didn't use.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

jadine

Liked: Cleanliness
Disliked: Staff & service
Its fine for a one night stay. Clean but small rooms. The desk staff were quite young and seemed uninterested in helping.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Marisa

Liked: Amenities, property conditions & facilities
Overall, it was okay because they do provide transportation to and from the airport. There is also a pool and an outlet across the street for you to walk to if you get hungry or would like to shop. On the contrary, the hotel has no small rags to shower with. There is also no microwave and the breakfast is not equivalent to what you would get in the United States. Lastly, for dinner they charge you to eat. The price of the hotel does not reflect the amenities and service you get.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Latifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. We love this hotel and the staff is super friendly and helpful. We were having breathing issues due to the humidity in the room and they gave us an air purifier and tried to help as much as possible. It would be great if the hotel invests in a ventilation system or even open small windows to refresh the air in the rooms. Overall, the staff is great, the place is very clean and the price is affordable compared to other places in Cancun.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

kwok ho

Liked: Cleanliness
Disliked: Staff & service
I had a very disappointing experience with the shuttle service. I called 24 hours ahead to confirm my booking and was told it was confirmed. Upon arrival, I asked the front desk to reconfirm, but after waiting 30 minutes—and then over an hour—no shuttle arrived. During this time, calls to the hotel were either not answered or abruptly hung up after they had already “confirmed” the shuttle. After nearly two hours, I had to arrange my own transportation. The front desk showed little concern or effort to help. While the room, food, and cleanliness were fine, the service did not meet Marriott standards. If you want a convenient trip, I recommend staying at a better hotel or in a different area.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Safe. Professional. Complimentary shuttle is excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Luis Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Mar 2026