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City Express by Marriott Cancun

3.0 star property
Hotel with a nearby private beach, steps from Plaza Las Americas

Choose dates to view prices

City Express by Marriott Cancun is in Downtown Cancun's lively heart. Guests enjoy a free full breakfast with attentive staff. The outdoor pool offers a refreshing escape, WiFi keeps everyone connected, and the gym provides workout options.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

7.2 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

7.0 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 1 min walk - 0.1 miles
  • Amerimed Hospital - 2 min walk - 0.1 miles
  • Royal Yak Casino and Sports Book - 3 min walk - 0.2 miles
  • Dubai Palace Casino - 3 min walk - 0.2 miles
  • Galenia Hospital - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪La Taberna De Los Amigos - ‬5 min walk
  • ‪Beduino Coffe - ‬2 min walk
  • ‪Flor De Lis - ‬6 min walk

About this property

City Express by Marriott Cancun

Hotel near Plaza Las Americas
You can look forward to free full breakfast, dry cleaning/laundry services, and a gym at City Express by Marriott Cancun. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and coffee/tea in the lobby
  • A vending machine, a water dispenser, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms boast comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 31-inch LED TVs with cable channels
  • Recycling, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 18 2025 to February 1 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is City Express by Marriott Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Cancun?

Check-out is at 1 PM.

Where is City Express by Marriott Cancun located?

Located in Downtown Cancun, this hotel is steps from Amerimed Hospital and Plaza Las Americas. Royal Yak Casino and Sports Book and Dubai Palace Casino are also within 5 minutes.

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City Express by Marriott Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1006 reviews
Rating 8 - Good. 294 out of 1006 reviews
Rating 6 - Okay. 169 out of 1006 reviews
Rating 4 - Poor. 101 out of 1006 reviews
Rating 2 - Terrible. 94 out of 1006 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025

10/10 Excellent

Alba-Leea

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 5 nights in May 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024

2/10 Terrible

jian

Disliked: Cleanliness, amenities, property conditions & facilities
Mold on bath towel and wall
Stayed 2 nights in Aug 2025

10/10 Excellent

yannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly they made me feel like home, the room was clean and organized.
Stayed 2 nights in Nov 2023

8/10 Good

Guillermo de Jesus

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

8/10 Good

Mahal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Jimi M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get to hotel by car
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Stayed 11 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Location is very good, just next to Plaza las Americas. Very close to tours puck-up places, we take them by walking 10 minutes.
Stayed 5 nights in May 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Oct 2023

10/10 Excellent

Armando C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff members:)
Stayed 1 night in Nov 2023

6/10 Okay

Jacobo

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk by the breakfast room was hot no clean
Stayed 1 night in Feb 2025

2/10 Terrible

Sean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I reserved on Orbitz total cost 84 dollars or so they wanted to charge me 150 and finally settled on 120
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad. Wont repeat it

It was a very basic hotel. More like a motel. Paid so much for a motel..
Stayed 1 night in Jan 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Old and dirty rooms
Stayed 1 night in Jan 2025

2/10 Terrible

Carline

Disliked: Cleanliness, property conditions & facilities
Checked out within hours.
Stayed 4 nights in Aug 2024

8/10 Good

Bilsan

Liked: Staff & service, amenities, property conditions & facilities
Just enough for my needs
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Jul 2024

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities

Overpriced and old.

Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Stayed 1 night in Mar 2024
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