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Crystal Hotel

3.5 star property
Victorian hotel in Cambridge with free parking

Choose dates to view prices

Crystal Hotel blends modern comfort with attentive service. The peaceful garden offers a quiet spot to unwind, and the restaurant serves satisfying meals on-site. Staff are genuinely helpful, and free in-room WiFi keeps everyone connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ

What's nearby

  • Cambridge Junction - 5 min walk - 0.3 miles
  • Mill Road - 16 min walk - 0.9 miles
  • University of Cambridge - 18 min walk - 1.0 mile
  • Addenbrooke's Hospital - 2 min drive - 1.1 miles
  • Royal Papworth Hospital NHS Foundation Trust - 3 min drive - 1.3 miles

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪Mina Steakhouse - ‬8 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Stir - ‬8 min walk
  • ‪Chicken Rush - ‬1 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Crystal Hotel

Hotel near University of Cambridge
Crystal Hotel provides a garden and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Crystal Hotel have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 25-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Exterior
Holiday Inn Express Cambridge by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,010 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Frequently asked questions

Is Crystal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Hotel?

Check-out is at 10:00 AM.

Where is Crystal Hotel located?

Located in Queen Edith's, this hotel is within 1 mi (2 km) of Cambridge Junction and University of Cambridge. University Botanic Gardens and Cambridge Muslim Welfare Society are also within 1 mi (2 km). Cambridge Station is 11 minutes by foot.

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Crystal Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 183 out of 449 reviews
Rating 8 - Good. 155 out of 449 reviews
Rating 6 - Okay. 65 out of 449 reviews
Rating 4 - Poor. 32 out of 449 reviews
Rating 2 - Terrible. 14 out of 449 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eldhose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service
Great little hotel half mile or so from Cambridge city centre. Well recommended.
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Disliked: Room comfort
Comfortable hotel close to station and public transport good value for a short break.
Stayed 2 nights in May 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. V reasonable near station inc parking
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness
The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean, sheets were nice, though the rooms in general are a little run down since it’s an older building.
Stayed 1 night in Jul 2025

6/10 Okay

Faheem

One night stay

Stay was ok. Would have liked some water in the room or even vending machine downstairs. Kind of hands off reception/service. Close proximity to the hospital which is good. And helped in late check out today. That's it really
Stayed 1 night in Aug 2025

6/10 Okay

Eiji

Disliked: Cleanliness, property conditions & facilities
It’s convenient if just stay
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
We had an appointment at addenbrookes hospital and the hotel was close by. Shops just down the road and the staff at the hotel were lovely.
Stayed 1 night in Apr 2025

8/10 Good

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family hotel

Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal Hotel

Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
Stayed 1 night in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service
No AC which is fine and to be expected but hard during the heat wave. The area is a little shabby but the room was quiet and clean that it was a comfortable respite after a busy day and evening in Cambridge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice double room, clean and roomy. Reception was lovely and welcoming.
Stayed 1 night in Apr 2025

8/10 Good

Adeeb

Liked: Staff & service, room comfort

Basic and Simple, Nice Staff

Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
Stayed 1 night in Apr 2025

8/10 Good

Hayley

Liked: Staff & service, room comfort
Nice and warm,and bed was comfy
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Property conditions & facilities
Good place to stay for the price
Stayed 1 night in May 2024

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Shabby and cramped
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room and area for our stay
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very basic hotel

Well located but very basic for the price: no room service, beds were not very comfortable, the water in the shower was barely a drip, no air conditioning, the painting in the walls is out in some parts of the room, no plugs in the bed... Not sure how a hole like this can Ave stars and a half...
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay nice and friendly staff.
Stayed 2 nights in May 2023
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