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Torca Hotel

Property class: 3.5

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Photo gallery for Torca Hotel

A restaurant with a large 'Meat' sign, wooden tables, and chairs, and a view of the city through large windows. - Torca Hotel (Cali)
A modern hotel with a flat facade, multiple windows, and a well-lit entrance. - Torca Hotel (Cali)
An outdoor seating area with tables and chairs, a cushioned bench, and hanging birdcages with plants. - Torca Hotel (Cali)
A lobby with marble walls, two elevators, a large decorative sphere, and vending machines. - Torca Hotel (Cali)
A swimming pool with a stone wall and a metal chair. - Torca Hotel (Cali)
Located close to Olympic Stadium Pascual Guerrero and Panamericano Park, Torca Hotel provides free continental breakfast, a terrace, and a garden. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at MAGRO, the on-site family restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 2 Double Beds

A hotel room with a bed, desk, TV, wardrobe, and artwork.

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

A neatly made bed with a green throw, two bedside lamps, a clock, and a chair in a hotel room.

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with two beds, each with white bedding and green accents, a large abstract painting on the wall, and an air conditioning unit.

Executive Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a large window.

Executive Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, each with white bedding and green throw pillows. There are two wall-mounted lamps on either side of the beds.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, 2 Double Beds

Two adjacent beds with white and blue bedding, wooden headboards, and wall-mounted lamps.

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a clock, a lamp, two chairs, and a small table with a vase of flowers.

Superior Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Nuevo San Fernando, a neighborhood in Cali, Torca Hotel is in the entertainment district and near a metro station. Shoppers can check out Cosmocentro, while everyone can enjoy the natural beauty of Panamericano Park and Rock Park. Check out an event or a game at Olympic Stadium Pascual Guerrero, and consider making time for Cali Zoo, a top attraction not to be missed. Visit our Cali travel guide
Map
Calle 5B 1 No. 36-29, Cali, Valle del Cauca, 760042

What's nearby

  • Panamericano Park
    1 min walk - 0.1 miles
  • Olympic Stadium Pascual Guerrero
    2 min walk - 0.1 miles
  • Imbanaco Medical Center
    8 min walk - 0.5 miles
  • Dog Park
    8 min walk - 0.5 miles
  • Jaime Aparicio Pan American Sports Park
    10 min walk - 0.6 miles

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO)
    40 min drive

Restaurants

  • China Fusion Express
    6 min walk
  • Panadería Montecarlo
    8 min walk
  • La plazoleta
    6 min walk
  • Mascafe
    6 min walk
  • La mancha
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MAGRO

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 52360 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person (one-way)
  • Rollaway bed fee: COP 52360 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Torca Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is Torca Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Torca Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Torca Hotel?

Check-out is at noon.

Does Torca Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 60000 per person applies.

Where is Torca Hotel located?

Located in Nuevo San Fernando, this hotel is steps from Olympic Stadium Pascual Guerrero and Panamericano Park. Dog Park and Medical Center Imbanaco Tower A are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Torca Hotel Reviews

8.4

Very Good

9.2

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 56 reviews
Rating 8 - Good. 16 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and next to airport.

Reception was warm. Room was great. Bathrooms were nice and shower was amazing. Room service was on point. Free shuttle to airport on demand. I'd stay again.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not alot of parking and not very accessible if there is a soccer game unless if you are going to the soccer game it's PERFECT!!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Javier

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Room had no windows. Staff never had towels available at the front desk. Twice, upon arrival and a day or two later, the only entrance to the building was locked without anyone at the front desk to let me in. This is a dangerous part of town and to not have anyone available to let my family and I into the building safely is of utmost importance. Especially because the are is ran down. I walked through hallways in complete darkness because often the motion detector did not activate
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Jairo

Liked: Cleanliness, staff & service, amenities
No hot water Parking limited to few vehicles
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

LUZ

Disliked: Staff & service, amenities
No coffee maker, not water, not dryer heart, not safe box. AC wasn’t working.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Juliana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lots of noise at every hour !!!!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Holmes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel guests change without notifying them, the accommodations are not the same, the quality and service is not the same, they over sell stays for groups
Stayed 11 nights in Nov 2023
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I can say I wasn't pleased with, was the fact that for the first two days there was no television service and not much alternative was given by the hotel. Also, I was there with my 94-year-old grandmother and the hotel didn't seem to have handicap accessibility in the room bathroom. Other than that everything was great.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hot water takes a long time to heat up and I think that having the faucet open for 5 minutes or more waiting for hot water is a lot of waste of water
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

LAURA SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación y el servicio fueron excelentes. El Wifi no funcionaba muy bien en la habitación. El día que quise utilizar la piscina no fue posible porque había mucha gente. En general la estadía fue agradable
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Yoenis

Liked: Cleanliness, property conditions & facilities
Yo visite Cali por tres dias , me hospede en este hotel precisamente, porque dice en su pagina que tiene servicio de recogida desde y hacia el aeropuerto. Despues de escrbirle a ellos para dejarle saber de mi llegada, como dice, la,pagina, y sin respuesta, nunca aparecio el servicio de recogida. Cuando llamo al hotel desde su telefono habilitado en su pagina , nunca hubo respuesta. Ellos, al llegar alli , alegan que ese no era el numero del hotel , o sea, la informacion del hotel no esta actualizada, y solo resolvieron con una "disculpa". Yo, por mi parte , escojo los servicios de recogida al aeropuerto por seguridad, y este nunca aparecio, y en ese justo momento fue que en el hotel se dieron cuenta, segun Lobby, que esa pagina no estaba actualizada. Las habitaciones no cuentan con caja fuerte para guardar objetos personales y documentaciones y ni siquiera algo tan sencillo como una plancha para ropas, que los tienen hasta los hoteles mas pobres. el desayuno estaba bien , el personal bien atentos, pero nada de resaltar que haya sido muy bueno. Realmente , a mi, no me gusto, y no soy exigente.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

NUBIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, personal amable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities
Todo súper bien , un encanto
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Muy amplia y aseada la habitación. La comida del restaurante muy rica!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general la estadia estuvo bien sin embargo a la tarifa que pague por hoteles.com me cobraron los impuestos adicionales y no cumplio hotele.com con el aviso de impuestos incluidos y durante toda la estancia solo me dejaron 1 toalla cuando estabamos hospedados 2 personas.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel

Muy buena ubicación para el objetivo de mi viaje.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Claudia

Disliked: Staff & service
Cobraron impuestos, cuando la reserva tenía impuestos pagos y no han devuelto el dinero
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Jair Yovanny

Liked: Cleanliness, staff & service, property conditions & facilities
A nivel general la parte operativa del hotel bien. Sin embargo resultaron deshonestos con el cobro de la tarifa, pues allá terminaron cobrando valores adicionales supuestamente por IVA, y eso en la página no está estipulado. Así que me siento engañado por la tarifa que manifiestan en la página vs la tarifa que cobran, eso daña la imagen del hotel.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Disliked: Amenities
Poca variedad en el desayuno Ausencia de una nevera en la habitación (aunque estuviera sin equipar, pero poder guardar alguna bebida el cliente) que
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Buen hotel.

Habitaciones limpias, camas no tan cómodas el personal puede ser más amable
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Camilo August

Liked: Cleanliness, property conditions & facilities, room comfort

Buen hotel cerca al estadio.

El estado general del hotel y sus servicios es bueno, pero tuve un inconveniente con el estacionamiento del vehículo, ya que ni en la página de hoteles.com, ni en la información del hotel mencionaban que solo disponían de una pequeña bahía frente al hotel donde solo caben unos 4 o 5 vehículos. Tuve que parquear el carro a 5 cuadras del hotel y pagar $20.000. Otro tema para comentar es que me asignaron una habitación con 2 camas sencillas, y solicité que me cambiara a una con una cama doble, porque iba de viaje con mi pareja pero no me colaboraron con el cambio. También debían mejorar en la insonorización de las habitaciones. Por lo demás, limpieza, ubicación, servicios, estado del hotel, le daría una buena calificación.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Guillaume Amoussou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment bien et accueillant
Stayed 2 nights in Aug 2019