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Hotel Portaló

Property class: 3

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Photo gallery for Hotel Portaló

A pool with a leaf-shaped float, lounge chairs, and a view of the sea. - Hotel Portaló (Cairu)
A coastal beach with clear water, rocky shore, and lush greenery. - Hotel Portaló (Cairu)
A balcony with a view of the sea, a hammock, and a table. - Hotel Portaló (Cairu)
A seaside bar with outdoor seating and a view of the ocean. - Hotel Portaló (Cairu)
A lush garden with a stone pathway leading to a traditional-style building with a tiled roof. - Hotel Portaló (Cairu)
Take advantage of free cooked-to-order breakfast, a poolside bar, and a terrace at Hotel Portaló. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and a library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

A hotel room with a bed, two wall-mounted lamps, a telephone, and a wooden headboard.

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Chalet

A hotel room with a bed, green curtains, a wooden headboard with a quote, and a bedside table with a lamp and a phone.

Superior Chalet

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Chalet (Master)

A hotel room with a bed, white pillows, a green pillow, and a framed picture on the wall.

Deluxe Chalet (Master)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Chalet (Family)

A room with two beds, a wooden headboard, a window with a view of greenery, and a hanging light fixture.

Deluxe Chalet (Family)

  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Chalet

A hotel room with a bed, a wooden wardrobe, a nightstand, a wall-mounted lamp, and a window with curtains.

Deluxe Chalet

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Cairu is home to Hotel Portaló. Second Beach and First Beach reflect the area's natural beauty and area attractions include Olivia Barradas Cultural Center and Matriz Do Sagrado Coracao De Jesus. Visit our Cairu travel guide
View more Resorts in Cairu
Map
Ladeira da Igreja - Praça Portaló, Centro, Cairu, BA, 45428-000

What's nearby

  • A beach with palm trees, a sandy shore, and a few boats in the water.
    First Beach
    9 min walk - 0.5 miles
  • A beach with large rocks in the water, palm trees, and a cloudy sky.
    Second Beach
    10 min walk - 0.6 miles
  • A tropical beach with clear waters, palm trees, and a thatched-roof building.
    Third Beach
    14 min walk - 0.8 miles
  • Morro de São Paulo Pier
    1 min walk - 0.0 miles
  • Morro Lighthouse
    7 min walk - 0.4 miles

Getting around

  • Morro de São Paulo Airport (MXQ)
    1 min drive

Restaurants

  • Papoula
    5 min walk
  • O Casarão
    2 min walk
  • Restaurante Sabor da Terra
    3 min walk
  • Café do Morro
    2 min walk
  • Toca do Morcego
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 100
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Individually decorated
  • Living room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 9:00 PM

Frequently asked questions

Does Hotel Portaló have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM.

Is Hotel Portaló pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Portaló?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Portaló?

Check-out is at noon.

Does Hotel Portaló provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Portaló located?

Situated in Cairu, this resort is steps from Morro de São Paulo Pier, Nossa Senhora da Luz Church, and Aureliano Lima Square. First Beach and Morro de São Paulo Fort are also within 10 minutes.

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Reviews

Hotel Portaló Reviews

9.0

Wonderful

9.0

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 78 out of 129 reviews
Rating 8 - Good. 36 out of 129 reviews
Rating 6 - Okay. 11 out of 129 reviews
Rating 4 - Poor. 3 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It‘s very close to the Port, very nice garden, swimmingpool area and perfect place to watch the sunset .
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our chalet was great, very private, beautiful view. We loved everything about this hotel including food, breakfast, pool, everyone who worked here. We’re in good physical shape so we were fine with the steep walk up and down every day but this chalet is not for anyone who can’t easily walk up steep hills. Also it’s mostly Brazilians here so better to speak Portuguese.
Pool
Sunset
Pool and hot tub
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Portalo is at the entrance of the town and makes all easy for arriving and leaving. The place is beautiful and well maintained, the staff is always welcoming and friendly. Facilities, swimming pools, communal areas are great, with a stunning sea view all around. Our room, was really comfortable and with the most beautiful sea views. Birds singing in the morning, all great. Delicious breakfast too, with so many options of cold and hot Brazilian food.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto limpo,não muito confortável. Cafe da manhã excelente Equipe de funcionários prestativos e educados
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso, próximo ao píer, lugar lindo e aconchegante, funcionários nota mil, a área de lazer e o bar é o ponto alto da estadia! Amamos demais e com certeza voltaremos!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã maravilhoso. Equipe de funcionários muito atenciosos.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Vale muito a pena se hospedar no portaló. Equipe excelente. Recomendo muito o bar da piscina, os bramans mandam muito bem nos drinks. Café da manhã é fantástico. A vista desse hotel é digno de nota mill
Massagem terapêutica
Pôr do sol
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quarto era pequeno, sem guarda roupas e a agua do chuveiro passava pelo box... Apenas isso pra dizer de melhoria.. de resto. Excelente. Equipe muito prestativa, atenciosa e sorridente. Lugar paradisíaco, deve ser a melhor vista de Morro. Café da manhã nuito bom, piscina linda... Eu recomendo e vomtarei
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lugar maravilhoso. No meio da natureza. Otima localização, atendimento incrível de todo o staff. Recebemos uma ceia maravilhosa de réveillon. Amei, indico e voltarei.
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Tudo muito lindo e perfeito lá, porém precisam trocar os ar condicionados dos chalés. Ficamos em um que não esfriava, passamos calor. Logo resolveram a situação e colocaram a gnt em um top! Porém o ar não era tbm dos melhores… Fora isso, tudo muito bom!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excelente atendimento da equipe no bar da piscina. E dos demais funcionários
Pôr do sol piscina
Bar dentro da piscina
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso. Só fiquei chateado porque passamos a noite no aeroporto, estávamos exsutos, o quarto estava livre e não disponibilizaram
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor localização

Localizacao fantastica, lindo o por do sol da piscina. Os quartos confortaveis em meio a um bosque. Bom cafe da manha. O hotel nao possui sinal de tv nem aberta e nem fechada. Outro ponto negativo e a roupa de cana e banho, as toalhas muito, muito velhas quase rasgando, um desrespeito ao hospede. As da piscina eram de melhor qualidade. Para a estrutura fisica da pousada merecia melhorar esses pontos, enxoval dos quartos e sinal de tv.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lindo, porém mal cuidado.

Estive com minha família em janeiro de 2025 no Portaló. A Pousada é linda, vista do chalé é sensacional, o chalé era para ser incrível. Porém, tudo no hotel é velho, com péssima manutenção. Toalhas velhas, Boias nas piscinas desbotadas do sol, espreguiçadeiras velhas. Mas o pior foi no dia em que choveu que alagou meu quarto. Vazaza uma cachoeira pelo teto. Terror e pânico. Acordamos molhados. Fui procurar ajuda e tive que levar para o quarto panelas e baldes com ajuda do vigia. No dia seguinte não tinha toalhas disponíveis no hotel, por que todas estavam molhadas (segundo eles). Péssima experiência
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Só achei um pouco cansativo a subida para meu quarto, e a com a mala era bem pior a subida. Mas todos os funcionários foram bem cordiais e educados.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto amplo , cama confortavel . Atendimento dos funcionarios excelente.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi excelente a estadia, tudo muito bem organizado e destaco o atendimento dos funcionários, muito bem preparados. O hotel tem a melhor visita de Morro de SP. Fica muito bem localizado, sendo 500 metros do Centro e ao lado do Cais.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito bom passar esses 7 dias no Portalo todos os funcionarios sao muito solicitos, a comida é boa! A Massagista excelente. Nao da vontade de sair do hotel. Recomendo
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Minha diária foi transferida pra abril, fiz a alteração diretamente com o hotel.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem dos sonhos

Lugar magnífico! Pura natureza....café da manhã saboroso e de ótima qualidade. A piscina incrível, vista de pôr do sol perfeita.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel aconchegante que atendeu todas nossas expectativas! Recomendo !
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Os colaboradores do hotel , são um diferencial!!

A estadia foi sensacional, os colaboradores super receptivos, principalmente o Wallace foi nota 1.000, conseguindo passeio sensacional em cima da hora , com preço justo, sem contar a massagem que minha esposa e eu fizemos com a massoterapeuta kat, foi divina, saímos super relaxados, e tb a drenagem que ela fez na minha mulher, foi muito boa. A única coisa que não foi muito boa , foi ar condicionado, acho que pelo o quarto ser grande , não gelou muito, mas conseguimos dormir sem problemas, e tb não conseguiram servir almoço no domingo, devido a demanda, conforme nos informaram
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Não demos sorte com o nosso quarto!

O hotel em si é excelente em todos os aspectos, no entanto, no nosso quarto deixou muito por desejar, o wi fi não funciona no quarto, a luz central está com mal contato e só acende quando “ela deseja”, a televisão fica chuviscando o tempo todo e no último dia pegamos uma chuva que molho bastante o quarto com costeiras persistentes!
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência excepcional! Hotel maravilhoso! Localização excelente! Uma experiência incrível! Só senti falta do WiFi no quarto... mas não ofuscou o brilho da estadia.
Stayed 5 nights in Dec 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Boa estadia

A área externa é linda. Com uma vista maravilhosa. O quarto é bom, mas muito escuro e o banheiro precisa de uma reforma. Os funcionários são muito atenciosos e prestativos!
Stayed 3 nights in Nov 2023