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Sonesta Hotel Tower & Casino Cairo

Property class: 5 and above

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Photo gallery for Sonesta Hotel Tower & Casino Cairo

Sauna, Turkish bath, body treatments, body scrubs, facials - Sonesta Hotel Tower & Casino Cairo (Cairo)
Royal Suite | Select Comfort beds, minibar, in-room safe, desk - Sonesta Hotel Tower & Casino Cairo (Cairo)
View from property - Sonesta Hotel Tower & Casino Cairo (Cairo)
5 restaurants; breakfast, lunch, and dinner served - Sonesta Hotel Tower & Casino Cairo (Cairo)
5 restaurants; breakfast, lunch, and dinner served - Sonesta Hotel Tower & Casino Cairo (Cairo)
A casino, a nightclub, and a poolside bar are just a few of the amenities provided at Sonesta Hotel Tower & Casino Cairo. For those looking to try their luck, this hotel boasts 24 slot machines, a casino VIP room, and 10 casino gaming tables. Indulge in a manicure/pedicure, a facial, and a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 112 of 112 rooms

View all photos for Premium Executive Queen Or Twin

Select Comfort beds, minibar, in-room safe, desk

Premium Executive Queen Or Twin

  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

Bed in dormitory EXECUTIVE

  • Sleeps 1
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

View all photos for Tower Room King or Twin

Select Comfort beds, minibar, in-room safe, desk

Tower Room King or Twin

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CAPACITY 2

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE CAPACITY 2

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room King or Twin

A hotel room with a large bed, two bedside tables with lamps, a small table with a vase of flowers, a chair, and a desk with a coffee maker and a plate of fruit.

Deluxe Room King or Twin

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

View all photos for Executive Room King or Twin

Select Comfort beds, minibar, in-room safe, desk

Executive Room King or Twin

  • Sleeps 3
  • 2 Twin Beds, 1 King Bed and 1 Double Bed
  • Free WiFi

DOUBLE EXECUTIVE

  • Sleeps 4
  • Free WiFi

DOUBLE EXECUTIVE QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE PREMIER

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room King or Twin

Select Comfort beds, minibar, in-room safe, desk

Superior Room King or Twin

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

View all photos for Tower Executive Room King or Twin

Select Comfort beds, minibar, in-room safe, desk

Tower Executive Room King or Twin

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

DOUBLE SUPERIOR

  • Sleeps 4
  • Free WiFi

DOUBLE POOL VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE WITH VIEWS

  • Sleeps 4
  • Free WiFi

Double or Twin TWO BEDS

  • Sleeps 6
  • Free WiFi

Double or Twin DELUXE TWO BEDS

  • Sleeps 6
  • Free WiFi

Double or Twin BUSINESS

  • Sleeps 6
  • Free WiFi

Double or Twin WITH DOUBLE BED

  • Sleeps 6
  • Free WiFi

Double or Twin SUPERIOR WITH DOUBLE BED

  • Sleeps 6
  • Free WiFi

Double or Twin DELUXE

  • Sleeps 6
  • Free WiFi

Double or Twin DELUXE GARDEN VIEW

  • Sleeps 6
  • Free WiFi

Double or Twin DELUXE QUEEN BED

  • Sleeps 6
  • Free WiFi

Double or Twin EXECUTIVE

  • Sleeps 6
  • Free WiFi

Double or Twin EXECUTIVE KING BED

  • Sleeps 6
  • Free WiFi

Double or Twin EXECUTIVE QUEEN BED

  • Sleeps 6
  • Free WiFi

Double or Twin SUPERIOR GARDEN VIEW

  • Sleeps 6
  • Free WiFi

Double or Twin PREMIUM

  • Sleeps 6
  • Free WiFi

Double or Twin QUEEN SIZE BED

  • Sleeps 6
  • Free WiFi

Double or Twin SUPERIOR QUEEN BED

  • Sleeps 6
  • Free WiFi

Double or Twin SUPERIOR

  • Sleeps 6
  • Free WiFi

Double or Twin SUPERIOR POOL VIEW

  • Sleeps 6
  • Free WiFi

Double or Twin POOL VIEW

  • Sleeps 6
  • Free WiFi

Double or Twin WITH VIEWS

  • Sleeps 6
  • Free WiFi

DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BED

  • Sleeps 2
  • Free WiFi

DOUBLE SINGLE USE DELUXE

  • Sleeps 2
  • Free WiFi

DOUBLE SINGLE USE STANDARD

  • Sleeps 2
  • Free WiFi

View all photos for superior room

Select Comfort beds, minibar, in-room safe, desk

superior room

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE SINGLE USE SUPERIOR

  • Sleeps 2
  • Free WiFi

JUNIOR SUITE WITH DOUBLE BED

  • Sleeps 5
  • Free WiFi

JUNIOR SUITE DELUXE

  • Sleeps 5
  • Free WiFi

JUNIOR SUITE KING SIZE BED

  • Sleeps 5
  • Free WiFi

View all photos for Junior Suite

Select Comfort beds, minibar, in-room safe, desk

Junior Suite

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

JUNIOR SUITE STANDARD

  • Sleeps 5
  • Free WiFi

JUNIOR SUITE POOL VIEW

  • Sleeps 5
  • Free WiFi

Room BUSINESS

  • Sleeps 10
  • Free WiFi

Room DELUXE CITY VIEW

  • Sleeps 10
  • Free WiFi

Room

  • Sleeps 10
  • Free WiFi

Room

  • Sleeps 10
  • Free WiFi

Room

  • Sleeps 10
  • Free WiFi

Room EXECUTIVE GARDEN VIEW

  • Sleeps 10
  • Free WiFi

Room EXECUTIVE SUPERIOR

  • Sleeps 10
  • Free WiFi

Room GARDEN VIEW

  • Sleeps 10
  • Free WiFi

Room SUPERIOR GARDEN VIEW

  • Sleeps 10
  • Free WiFi

Room LUXURY

  • Sleeps 10
  • Free WiFi

Room PREMIUM

  • Sleeps 10
  • Free WiFi

Room RUN OF HOUSE

  • Sleeps 10
  • Free WiFi

Room STANDARD

  • Sleeps 10
  • Free WiFi

Room SUPERIOR

  • Sleeps 10
  • Free WiFi

Room SUPERIOR POOL VIEW

  • Sleeps 10
  • Free WiFi

Room POOL VIEW

  • Sleeps 10
  • Free WiFi

Room WITH VIEWS

  • Sleeps 10
  • Free WiFi

View all photos for Premium Executive Room King or Twin

Select Comfort beds, minibar, in-room safe, desk

Premium Executive Room King or Twin

  • Sleeps 2
  • 2 Twin Beds, 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for deluxe room

Select Comfort beds, minibar, in-room safe, desk

deluxe room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

SINGLE DELUXE

  • Sleeps 1
  • Free WiFi

View all photos for executive room

Select Comfort beds, minibar, in-room safe, desk

executive room

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

SINGLE EXECUTIVE

  • Sleeps 1
  • Free WiFi

SINGLE PREMIUM

  • Sleeps 1
  • Free WiFi

SINGLE STANDARD

  • Sleeps 1
  • Free WiFi

View all photos for superior room

Select Comfort beds, minibar, in-room safe, desk

superior room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

SINGLE SUPERIOR

  • Sleeps 1
  • Free WiFi

SINGLE POOL VIEW

  • Sleeps 1
  • Free WiFi

SINGLE WITH VIEWS

  • Sleeps 1
  • Free WiFi

SUITE CITY VIEW

  • Sleeps 8
  • Free WiFi

SUITE DELUXE CITY VIEW

  • Sleeps 8
  • Free WiFi

SUITE WITH DOUBLE BED

  • Sleeps 8
  • Free WiFi

View all photos for Suite deluxe

Select Comfort beds, minibar, in-room safe, desk

Suite deluxe

  • 80 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

SUITE DELUXE

  • Sleeps 8
  • Free WiFi

SUITE DELUXE KING BED

  • Sleeps 8
  • Free WiFi

SUITE KING SIZE BED

  • Sleeps 8
  • Free WiFi

SUITE LUXURY

  • Sleeps 8
  • Free WiFi

SUITE QUEEN SIZE BED

  • Sleeps 8
  • Free WiFi

SUITE STANDARD

  • Sleeps 8
  • Free WiFi

TRIPLE DELUXE

  • Sleeps 5
  • Free WiFi

TRIPLE STANDARD

  • Sleeps 5
  • Free WiFi

View all photos for TRIPLE SUPERIOR

A hotel room with two beds, a television, a desk, and a chair.

TRIPLE SUPERIOR

  • 42 sq m
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

TWIN SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

TWIN DELUXE

  • Sleeps 4
  • Free WiFi

TWIN DELUXE GARDEN VIEW

  • Sleeps 4
  • Free WiFi

TWIN DELUXE KING BED

  • Sleeps 4
  • Free WiFi

TWIN DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

TWIN EXECUTIVE

  • Sleeps 4
  • Free WiFi

TWIN EXECUTIVE KING BED

  • Sleeps 4
  • Free WiFi

TWIN EXECUTIVE QUEEN BED

  • Sleeps 4
  • Free WiFi

TWIN PREMIUM QUEEN BED

  • Sleeps 4
  • Free WiFi

TWIN QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

TWIN SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

TWIN STANDARD

  • Sleeps 4
  • Free WiFi

View all photos for superior room

Select Comfort beds, minibar, in-room safe, desk

superior room

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

TWIN SUPERIOR

  • Sleeps 4
  • Free WiFi

TWIN POOL VIEW

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Nasr City, a neighborhood in Cairo, Sonesta Hotel Tower & Casino Cairo is in a shopping district and near the airport. Travelers eager for a bit of culture can stop by Egyptian Museum, while those who have shopping on the agenda may want to visit Citystars Heliopolis and Khan el-Khalili. Traveling with kids? Consider Egyptian National Railways Museum, or check out an event or a game at Cairo International Stadium. Visit our Cairo travel guide
Map
3 El Tayaran Street, Cairo, Cairo Governorate, 9039

What's nearby

  • A large, ornate temple with multiple domes and intricate carvings.
    Baron Empain Palace
    4 min drive - 1.2 miles
  • October War Panorama
    17 min walk - 0.9 miles
  • St. Mark's Coptic Orthodox Church
    17 min walk - 0.9 miles
  • Cairo International Stadium
    4 min drive - 1.2 miles
  • Cairo International Convention Centre
    5 min drive - 1.7 miles

Getting around

  • Stadium Station
    11 min walk
  • Shobra Al-Kheima Station
    13 min drive
  • Cairo Intl. Airport (CAI)
    20 min drive

Restaurants

  • Dunkin'
    10 min walk
  • Farida
    10 min walk
  • La Fraise
    4 min drive
  • Little Ocean Restaurant
    9 min walk
  • Sweet Center
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 10 per day)

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 8 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Baalbak
  • In Poolside Lounge
  • La Gondola
  • Sushi Ya
  • The Greenhouse

Things to do

  • 10 gaming tables
  • 24 slot machines
  • Casino (3,498 square feet of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,076 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in an "Egyptians & Residents Only" room category must present proof of residency (Egyptian ID or residence permit) at check-in. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: USD 99.98
  • New Year's Eve (December 31) Gala Dinner per child: USD 100.00 (from 1 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 8.00 for children
  • Airport shuttle fee: USD 20.00 per room (roundtrip)
  • Valet parking fee: USD 10.00 per day
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sonesta Hotel Tower & Casino Cairo have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sonesta Hotel Tower & Casino Cairo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for USD 10.00 per day.

What time is check-in at Sonesta Hotel Tower & Casino Cairo?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Sonesta Hotel Tower & Casino Cairo?

Check-out is at 11:00 AM.

Does Sonesta Hotel Tower & Casino Cairo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per room applies.

Where is Sonesta Hotel Tower & Casino Cairo located?

This family-friendly Cairo hotel is located near the airport, within 1 mi (2 km) of St. Mark's Coptic Orthodox Church, October War Panorama, and Serapium. Protestant Church and Sultana Malak Palace are also within 1 mi (2 km). Stadium Station is 11 minutes by foot and Koleyet El Banat Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sonesta Hotel Tower & Casino Cairo Reviews

7.8

Good

8.0

Cleanliness

7.2

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 222 out of 583 reviews
Rating 8 - Good. 177 out of 583 reviews
Rating 6 - Okay. 103 out of 583 reviews
Rating 4 - Poor. 38 out of 583 reviews
Rating 2 - Terrible. 43 out of 583 reviews

Reviews

Verified review

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service
Very friendly and fast service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

tariq

Liked: Amenities, property conditions & facilities
Very nice stay every thing was good
Stayed 1 night in May 2025
Verified review

8/10 Good

Peter

Good location
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice hotel clean, quiet, friendly &nice staff
Stayed 6 nights in Jun 2024
Verified review

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Imane

Liked: Cleanliness, staff & service, property conditions & facilities
comfortabl stay
Stayed 1 night in Oct 2024
Verified review

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to airport. Nice service. The Lebanese restaurant is very good; the Sushi one not at all…
Stayed 5 nights in May 2025
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Just a Good Location

Very old hotel in desperate need of renovation. Good location
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were awesome. Michael gave me a nice tower room. The hotel is nice, and the spa is good but could use some renovation. Overall, it’s a good hotel with only minor improvements needed.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Benjamin

Liked: Cleanliness, amenities
Not very good service from the front desk unfortunately
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment and genuinely very helpful staff. Good food
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several Restaurants on premise
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Jasmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely amazing! From the luxurious accommodations to the impeccable service, every detail is perfection. A truly unforgettable experience that exceeds all expectations.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Luxorious hotel not too far from the airport. Traffic noise does not bother. Expensivish food/beverage, but room prices compensates that very well. Hourly transport from hotel to airport a bonus.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Maria Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff if friendly
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay. Our concerns were met and staff were responsive. Loved the buffet. Felt comfortable.with the room except the noise level from the room next door was high with room service at 2 am, doors banging and could hear their conversations.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Africa and visiting Cairo. I was able to arrange pickup from airport late into the evening and had a very nice drive from the airport to the hotel. As a female traveling alone, I felt safe and comfortable. The hotel was very nice and big with different types of people from around the world staying there. I will reserve a room in the future when I return to Cairo.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

ANA ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place, probably my only complaint is not enough options for food such of gluten free items, and the receptionist pretty rude. Other than that amazing people specially the cleaning stuff love them all.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Nadr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Cleaning occurred regularly. Restaurant selection was excellent. Security was excellent. Access to pool was excellent. The rooms were a bit dated and air con could have been slightly stronger. But beds were comfortable. Wifi signal not very strong. Overall this was well worth the money and I would definitely stay there again.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My birthday and retirement magical stay in Cario

We had an amazing time at this hotel! Our positive experience started wirh the pick-up at the airport with one of their employees who exceeded expectations by guiding us through the entire airport process and getting us to the hotel safely. Hotel staff were very pleasant, welcoming and accomodating. The hotel itself was very clean and provided a "home-like" atmosphere during our 2 week stay. Several staff and departments exceeded expectation to include the congierge/guest services with booking day trips/transportation, and the housekeeping staff who were extremely pleasant and helpful as was the Room Services staff! Room service was delicious and beautifully presented each time. Hotel staff were very gracious and the hotel property itself was safe and secure as we entered and left the property for excursions. There are not enough words to say how Awesome this staff was, they really made our overall experience and stay in Cairo great and safe!
Stayed 13 nights in Feb 2025
Verified review

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free shuttle service to (and from?) the airport.

Very professional service. Especially the fact that we arrived at 11:00 pm the night before a 7:00 am international flight. There was a 3:00 am wakeup call and the shuttle was waiting at 4:00 am. The fact that the airport shuttle was included for free as part of the room was a positive surprise. Note: Free airport shuttle service wasn't something we even knew about and should be more prominently advertised.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort

Very solid stay at the Sonesta

We enjoyed two nights at the Sonesta Hotel. Check-in and check-out were very easy. The hotel is in a good location to get to and from the airport. We had one meal at La Gondola restaurant inside the hotel. It was good and the prices were fair. We also ordered room service for breakfast once and for dinner once. The American breakfast was just ok. For dinner we ordered some chicken quesadillas, and chips with salsa & guacamole. Although not quite what we expected, it was very tasty. The prices for room service were fair. The room itself was nice and offered us lots of space to spread out. The only issue was with the door to the room; it was a bit difficult to close. The Wifi worked very well; we were able to stream a movie online with no issues and no delays.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be gentle with wake up calls

I asked for a wake up call for my room for the shuttle service and was yelled at a few times for being late. I was called with 10 min to spare. I woke up frazzled and ran downstairs only to find that it was just us on the bus. No sure why I needed to be rushed in that way. Otherwise service for checkin was nice and the room was clean and refreshing.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Last place I would come back too, seriously don't

We (3 of us) chose Sonesta as most Heliopolis n Nasr hotels happen to be full (even trying to book directly with 5 options) but was it a nitemare Internet: horrible n unstable (good luck if there for work n needing this) Room service n bfast: we tried once each n never did the remaining 6N there Rpom: walls are thin, i can hear neighbours snoring or their TV, size was OK Toilet: dark like a horror movie Service: this was Ok for me Location: close to airport (15 mins) but otherwise no mans land We were there for work, there were alot of tourists so business was good, but as individual guests (when season is lull) not worth at all If i was given another opportunity, wont come back w/o blinking the eyes
Stayed 8 nights in Feb 2025