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The Abbey Hotel and Apartments

4.0 star property
Bed & breakfast in Bury St Edmunds

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The Abbey Hotel and Apartments, in the heart of the historical district, offers a warm welcome. Guests can unwind by the fireplace or stroll through the garden. In-room WiFi and a business center keep everyone connected. Visitors praise its balance of comfort and historic charm.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 King Bed, Bathtub

Classic Double Room, 1 King Bed, Bathtub | Premium bedding, individually decorated, individually furnished, desk

Classic Double Room, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Premium bedding
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 King Bed, Kitchenette

Apartment, 1 King Bed, Kitchenette | Premium bedding, individually decorated, individually furnished, desk

Apartment, 1 King Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchenette
Dishwasher
Flat-screen TV
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Double Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Premium bedding
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior House, 2 Bedrooms, Kitchen, Annex Building

Superior House, 2 Bedrooms, Kitchen, Annex Building | Premium bedding, individually decorated, individually furnished, desk

Superior House, 2 Bedrooms, Kitchen, Annex Building

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Flat-screen TV
Premium bedding
2 bedrooms
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, slippers

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
35 Southgate Street, Bury St Edmunds, England, IP33 2AZ

What's nearby

  • Greene King Brewery - 6 min walk - 0.4 miles
  • Theatre Royal - 6 min walk - 0.4 miles
  • Bury St Edmunds Abbey - 8 min walk - 0.5 miles
  • St Edmundsbury Cathedral - 9 min walk - 0.5 miles
  • The Apex - 15 min walk - 0.8 miles

Getting around

  • Bury St Edmunds Station - 6 min drive
  • Cambridge (CBG) - 28 min drive

Restaurants

  • ‪Hendo's Fish & Chips - ‬12 min walk
  • ‪Dog and Partridge Hotel Bury St. Edmunds - ‬7 min walk
  • ‪The Hunter Club - ‬11 min walk
  • ‪The Masons Arms - ‬13 min walk
  • ‪The One Bull - ‬13 min walk

About this property

The Abbey Hotel and Apartments

Upscale bed & breakfast in the historical district
You can look forward to a garden, laundry facilities, and a fireplace in the lobby at The Abbey Hotel and Apartments. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • Games, smoke-free premises, and free newspapers
  • Luggage storage
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi.
More amenities include:
  • Heating and portable fans
  • Bathrooms with showers and free toiletries
  • 33-inch flat-screen TVs with digital channels
  • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Games

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Paper towels

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 PM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Abbey Hotel Bury St Edmunds
Abbey Bury St Edmunds
Abbey Hotel Suffolk
The Abbey And Apartments
The Abbey Hotel and Apartments Bed & breakfast
The Abbey Hotel and Apartments Bury St Edmunds
The Abbey Hotel and Apartments Bed & breakfast Bury St Edmunds

Frequently asked questions

Is The Abbey Hotel and Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Abbey Hotel and Apartments doesn't offer parking.

What time is check-in at The Abbey Hotel and Apartments?

Check-in start time: 12:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at The Abbey Hotel and Apartments?

Check-out is at 11:00 AM.

Where is The Abbey Hotel and Apartments located?

Situated in the historical district, this bed & breakfast is within a 10-minute walk of Theatre Royal, Greene King Brewery, and St Mary's Church. St Edmundsbury Cathedral and The Athenaeum are also within 15 minutes. Bury St Edmunds Station is 26 minutes by foot.

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The Abbey Hotel and Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 122 out of 163 reviews
Rating 8 - Good. 38 out of 163 reviews
Rating 6 - Okay. 2 out of 163 reviews
Rating 4 - Poor. 0 out of 163 reviews
Rating 2 - Terrible. 1 out of 163 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ann

Liked: Cleanliness, amenities
Friendly host
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely warm welcome on arrival and attentive service throughout our stay. Room was brilliant, lovely character and very warm and cosy. All amenities we needed for our stay. Wonderful choice of hot breakfast dishes which were cooked and presented to a high standard and accompanied by fruits, yogurt, nuts, seeds, toast, preserves etc etc. Thoroughly recommend this beautiful charming hotel and will definitely stay again when in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here in this quirky building. Lots of nice touches like Free wifi, biscuits & refreshments. Wine & beer glasses in our room. Well equipped. Staff very friendly & helpful. Lovely freshly cooked breakfast to order. On site parking. Short walk to town. Would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful in all aspects of or stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Sir Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, accommodation and breakfast all excellent. Some low beams due to the age of the property
Stayed 1 night in Jul 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation and breakfast, however, the distance from the hotel to the town centre is a 10 to 15 minute walk and not as advertised.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quirky.

The room was very comfortable and the service was excellent. The building is very interesting and quirky but the top floor room had very steep steps. The breakfast was very good with a lot of hot choices.
Stayed 3 nights in Aug 2025

8/10 Good

Stuart

Liked: Cleanliness
We enjoyed our night at The Abbey Hotel and spending time in Bury St. Edmunds. Staff are very friendly and accommodating. Access to car park is very tight especially for larger cars. It is an old building matched by the furnishings etc. which did make it feel a bit like a care home in places! The en-suite in our room could do with some tlc and the toilet seat definitely needs a deep clean or replacing. Hubby enjoyed his breakfast, mine not so much as the eggs were overcooked. That said, overall we had a good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for town centre, great breakfast and facilties
Stayed 2 nights in Feb 2024

8/10 Good

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really lovely, beautiful breakfast too
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Excellent stay

A beautiful old hotel - staff couldn’t have been better
Stayed 2 nights in Apr 2024

10/10 Excellent

al

Liked: Amenities, property conditions & facilities
The staff was excellent and our accommodations were excellent. We enjoyed it very stay so much we are returning this next week.
Stayed 4 nights in Aug 2023

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel, perfect for me!
Stayed 1 night in Jan 2023

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to have a warm bathroom. Comfortable bed and very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful characterful hotel with friendly staff. Superb breakfast, make sure you try the porridge!
Stayed 3 nights in Oct 2022

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel; beautifully turned out; and with fabulous staff
Stayed 1 night in Sep 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great service, well located easy to get in and out of town
Stayed 3 nights in Jun 2024

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay!

Was a really lovely stay. Natasha was so helpful and kind. Easy walk into Bury’s centre, accommodation was full of character and very comfortable with a lovely breakfast in the morning. Would highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay. Our room was warm and looked newly decorated and very well equipped.. The bedding and bathroom were very clean and staff were lovely. The breakfasts were wonderful and cooked beautifully. A 15min walk into town for us seniors. Would recommend this establishment. thank you
Stayed 2 nights in Feb 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little tired but still nice clean hotel

Nice old world hotel

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

A comfortable stay, friendly welcome, good breakfast.
Stayed 1 night in Jul 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartments/hotel with nice original features

Great friendly service from checking in to checking out, made to feel appreciated for choosing to stay here. The room itself was nice, warm & comfortable with some original features of the building alongside modern details. Breakfast was nice & a good selection from cereals to fully cooked breakfast with yogurts, juices also avaliable. Wouldnt have any hesitation in staying here again.
Stayed 1 night in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very spacious and comfortable. Staff very friendly and breakfast very good. Very narrow entrance to parking area but safe place to park once in! Nice to be able to walk into the town from the hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Abbey Hotel and apartments, the staff, breakfast & attention to detail were amazing. Very easy walk into the town centre with its unique shops, pubs & restaurants, also not forgetting the Cathedral & Abbey Gardens. Bury St Edmunds is a must to visit.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful place, well positioned. Welcoming and friendly staff Great facilities and very clean
Stayed 3 nights in Jun 2022
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Policies

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