Chalets en Burston y Shimpling

“I only had one dinner in the Greek restaurant but I felt the thickness of the pitta bread topped with chips before thin slithers of chicken just bulked the meal out and made you feel you were having something very unhealthy. Due to no air con and high temperatures the room was incredibly hot and uncomfortable. There was a fan which helped to a degree. Could have been more generous with water, teas and milk although when I asked for more they immediately provided. But, the staff were all...

“A distinct lack of staff all through my stay particularly at breakfast. Reception was unattended both at check in and check out.”

“Lovely rooms”

“Room was clean. Staff friendly. Good breakfast included in room rate. Well stocked bar.”

“I have stayed here a few times now and we love this hotel. It is a bit tired in the rooms but nothing to spoil your stay. I did find the staff were not a good as they have been. Reception never answer the phone, you have to go down to them. Breakfast is not good. poor selection and poor service. They had no bread left out, no ketchup left. They had 6 empty bottles out for customers to use, everyone was empty. When asked for more, it never came. I ordered from the menu and paid extra. Arrived...

“This property is absolutely unique, a 15th century building restored and updated in a charming way. The staff are all wonderfully friendly and helpful. Our bedroom was spacious, comfortable and the bathroom is luxurious! Thank you for the loveliest stay of our holiday.”