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Hotel Cuéntame

Property class: 3

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Photo gallery for Hotel Cuéntame

A dining table set with wine glasses, cutlery, and black napkins. - Hotel Cuéntame (Burgos)
A hotel room with a bed, a nightstand, and a wall-mounted light. A sign on the door reads "DO NOT ENTER IN PROGRESS." - Hotel Cuéntame (Burgos)
A hotel with a red sign reading "HOTEL" and "cafetería". There is a sign on the left listing food and drink options like "cafés", "pinchos", and "tapas". - Hotel Cuéntame (Burgos)
An outdoor seating area with red chairs and a table, a building with a 'HOTEL' sign, and a 'cuentame' sign indicating a restaurant. - Hotel Cuéntame (Burgos)
A living room with a wooden floor, a black coffee table with magazines, a red motorcycle, and a glass railing. - Hotel Cuéntame (Burgos)
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Hotel Cuéntame. The on-site restaurant offers lunch. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Room options

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a radiator, a window with blinds, a bedside table, and a power outlet.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A single bed with a wooden headboard, a bedside table, and a small white candle.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a window with blinds, a red accent wall, and a black floor lamp.

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A neatly made bed with a headboard, a bedside table with a lamp, and a small table with a candle.

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Burgos is home to Hotel Cuéntame. Parque de las cuerdas and Riocerezo Campo De Golf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Almendros en Flor and Centre of Arts Caja de Burgos. Visit our Burgos travel guide
Map
Calle Condes de Castilfalé, 1, Burgos, 09001

What's nearby

  • A historic building with a stone facade, a tiled roof, and a bell tower.
    University of Burgos
    5 min walk - 0.3 miles
  • A cityscape with a prominent cathedral and surrounding buildings.
    Burgos Cathedral
    5 min drive - 1.4 miles
  • Abbey of Santa Maria la Real de Las Huelgas
    8 min walk - 0.5 miles
  • Parque de La Isla
    9 min walk - 0.5 miles
  • Burgos Castle
    6 min drive - 1.6 miles

Getting around

  • Burgos Station
    6 min drive
  • Burgos (RGS-Villafria)
    20 min drive

Restaurants

  • Hotel Azofra
    6 min walk
  • Café Bar Río Sur
    1 min walk
  • Restaurante-Cafetería Rincón de España
    4 min drive
  • Restaurante Puerta Real
    4 min drive
  • Aquimismo
    4 min drive

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  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 3 for adults and EUR 3 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hotel Cuéntame pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Cuéntame?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Cuéntame?

Check-out is at noon.

Does Hotel Cuéntame provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cuéntame located?

Situated in Burgos, this hotel is within a 10-minute walk of El Parral Park, University of Burgos, and Ermita de San Amaro. Abbey of Santa Maria la Real de Las Huelgas and Parque de La Isla are also within 15 minutes. Burgos Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cuéntame Reviews

7.0

Good

7.4

Cleanliness

7.8

Amenities

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 9 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified review

6/10 Okay

gary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel exceeded my expectations for a lower end establishment. It seems geared towards a younger or budget minded clientel. In some cases it was roomier than more expensive places. It's clearly not "plush."
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean. Quiet, modern
Stayed 1 night in May 2024
Verified review

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
Fine inside- lot of noise outside
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Kristoffer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy.

Above a bar, so expect lot's of sounds in the opening hours of the bar. Also, quite expensive. Not worth the money.
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

antonio

Disliked: Cleanliness
Uds. lo han vendido como un hotel de tres estrellas y solo tiene dos estrellas. Sus prestaciones son de un hotel de 2 estrellas.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño, tranquilo y retirado del centro, pero muy bien comunicado. A unos 50 metros tienes parada de autobús que te lleva al centro en menos de 10 minutos
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ana Lícia

Liked: Property conditions & facilities, room comfort

Bom quarto para descanso

Quatro amplo e confortável em hotel distante do centro. Atendimento razoável. Café disponível mas não incluído. Chuveiro bom. Escuro e silencioso.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

David

Disliked: Staff & service
En general la limpieza está leve, no dan jabón ni shampoo, y por el precio hay hoteles que ofrecen mejor servicio
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se aparca bien. Cerca de piscina municipal.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

HONG JIN

Disliked: Cleanliness, property conditions & facilities, room comfort
첫째, 화장실과 샤워실의 정비 불량 (세년대 배수 불량, 샤워꼭지 고정 장비 고장 및 배수구 정비 불량) 둘째, 화장실 조명이 동작 감응에 의한 작동 방식인데 샤워실에 있는 경우에는 조명이 꺼짐. 셋째, 식당과 같이 운영을 하는데 객실 바로 밖 예외에 테이블이 있어서 늦은 시간까지 대화와 웃음소리로 많이 시끄러웠다. 그러나 직원 분들은 나름 최선을 다하는 것 같았다. 그리고 순례길 접근은 좋았다.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

María

Liked: Cleanliness, amenities
Muy bien atendidos y muy acogedora la habitación
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar la cama

La habitación era la individual, estaba todo bien, aunque sería fácil mejorarla on un colchón que no sea de muelles y que sea mas amplio, el que había era de 90cm de ancho y se notaba muy usado ya
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Julien

Liked: Cleanliness, staff & service
Personnel sympa mais non anglophone, pas de climatisation. Petit hôtel avec bar d’habitué
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Cesar

Hotel en las afueras

Está bastante alejado del centro. Hay que coger el coche Iara todo.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Janny

Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Vicente

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Britt

Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

BEGOÑA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Verified traveler

Stayed 1 night in May 2024
Verified review

6/10 Okay

guillermo

Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Sonia

Liked: Staff & service
Stayed 1 night in Aug 2023
Verified review

8/10 Good

JOÃO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Verified review

8/10 Good

john

Stayed 1 night in May 2022