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The Usual Brussels

Property class: 4

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Photo gallery for The Usual Brussels

Restaurant - The Usual Brussels (Brussels)
A modern hotel room with a curved seating area, a flat-screen TV, and a coffee table. - The Usual Brussels (Brussels)
A hotel room with a large bed, a TV, a small table, and a chair. - The Usual Brussels (Brussels)
A modern building with a sign reading "The Usual." - The Usual Brussels (Brussels)
An outdoor seating area with tables and chairs, a building with a sign reading 'USUAL,' and a person standing by the entrance. - The Usual Brussels (Brussels)
Close to Brussels Christmas Market and La Grand Place, The Usual Brussels provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Sustainable Accessible Double

A modern hotel room with a bed, artwork, and a door.

Sustainable Accessible Double

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

A hotel room with a bed, pillows, a red pillow, a wall-mounted lamp, and framed posters on the wall.

Sustainable Superior Double

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

A modern hotel room with a bed, a bedside table with a kettle, a wall-mounted shelf with books, and a unique U-shaped pillow.

Sustainable Small Double

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

A modern hotel room with a large bed, a desk, a chair, and a window with a city view.

Sustainable Standard Double

9.0 out of 10
Wonderful
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

A hotel room with two beds, a wall-mounted light fixture, and framed artwork.

Sustainable Standard Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Superior Twin

A modern hotel room with a pool table, a bed, a chair, a vanity with a sink, and a large mirror.

Sustainable Superior Twin

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Executive King

A hotel room with a large bed, a TV, a small table, and a chair.

Sustainable Executive King

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Lower Town, a neighborhood in Brussels, The Usual Brussels is in a shopping district and near a metro station. Royal Palace of Brussels and Atomium are notable landmarks, and travelers looking to shop may want to visit Brussels Christmas Market and Avenue Louise. Looking to enjoy an event or a game while in town? See what's going on at King Baudouin Stadium, or consider a night out at Flagey. Visit our Brussels travel guide
Map
Boulevard Adolphe Max 107, Brussels, 1000

What's nearby

  • A busy outdoor market area with people walking and sitting at tables.
    Rue Neuve
    1 min walk - 0.1 miles
  • A historic building with a dome and a sign reading "HOTEL Le Dome".
    Place Charles Rogier
    2 min walk - 0.1 miles
  • A collection of colorful comic books with Japanese text.
    Belgian Comic Strip Center
    7 min walk - 0.4 miles
  • A grand, illuminated building with intricate architecture and a large, blue-lit Christmas tree in the center.
    Brussels Christmas Market
    9 min walk - 0.5 miles
  • A grand, ornate building with intricate architectural details and a large open square in front.
    La Grand Place
    12 min walk - 0.7 miles

Getting around

  • Rogier Station
    3 min walk
  • Brussels-Congress Station
    7 min walk
  • Brussels Airport (BRU)
    27 min drive

Restaurants

  • Five Guys
    2 min walk
  • McDonald's
    1 min walk
  • akai
    2 min walk
  • Hawaiian Poké Bowl
    2 min walk
  • EXKi
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Is The Usual Brussels pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Usual Brussels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Usual Brussels?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Usual Brussels located?

Located in Lower Town, this hotel is within a 15-minute walk of Rue Neuve, La Grand Place, and Brussels Christmas Market. Tour & Taxis and Royal Palace of Brussels are also within 1 mi (2 km). Rogier Station is only a 3-minute walk and Yser-Ijzer Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Usual Brussels Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 148 out of 215 reviews
Rating 8 - Good. 44 out of 215 reviews
Rating 6 - Okay. 13 out of 215 reviews
Rating 4 - Poor. 5 out of 215 reviews
Rating 2 - Terrible. 5 out of 215 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with convenient location, very functional and comfortable room and quality bed.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great location, very friendly staff. Beds could be slightly more comfortable.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel in a great location for exploring Brusslels. Room was cool even though it was very warm outside and staff were on hand to help with the automated check in.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at The Usual in Brussels. It's such a cute and comfortable hotel. Great location and within walking distance to many great locations. We truly appreciated their focus on sustainable hospitality and their efforts in reusing leftover building materials in the interior of the hotel. Overall a great stay!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very good hotel. Comfortable bed, friendly staff and good location close to many central attractions. Downsides: walls are paper thin so noise from other guests can affect your stay. TV didn’t work, safe was broken and shower leaked so maintenance seems an issue.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing must go to place The staff are incredibly helpful and kind you cannot afford to miss this place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable and clean.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - our room was clean - the staff at the hotel was nice…
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Public trabsport is available. Staff was great. Tha place was clean.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place about 15 mins walk from Grand Place. Staff are v friendly & helpful (take a bow, Itzel 😀). Breakfast is delicious. Rooms are clean & comfy. And Definitely a good place to be based to explore Brussels.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was extremely clean and comfortable, and loved how eco-friendly everything was. Convenient food/coffee downstairs. And the location was perfect! walkable distance to a lot of food/activities. Exceeded my expectations. Would definitely stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby every thing in the center location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very professional and very helpful very recommended
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The room was tiny but clean, the bed was okay. The area was central to everything.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service was amazing and very professional. The hotel near to restaurant and mall .near to train
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here one night for a business trip. The room is a little small but quite cozy and comfortable. It locates near the place I visited and it is also near the famous square.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and perfectly located. It’s right in the city center, and the street is very nice, with several supermarkets just across the road. The staff were friendly, welcoming, and always helpful. I stayed for a week and truly loved the hotel, I would definitely love to stay here again. The room was beautiful, the decoration was amazing, and everything was spotlessly clean. The cafe was also very cozy. I highly recommend this hotel to everyone! Thank you for everything.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, near the Grand Palace and Brussels Nord station, making it perfect for short trips. Hotel room is spacious and clean. Staff provides excellent customer service.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A uncomplicated hotel. Excellent location and all staff superbly helpful. Thank you
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and accommodating staff, room was very clean, great location. I originally booked a room for one night but ended up staying three nights. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great that it is an eco friendly place. Good hotel and location but the rooms are too small.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
About 10-min walk from Brussels-Nord station, in an area with all type of shops and stops such as supermarkets, restaurants, fast-food(McDonald’s), metros & buses, etc. You can choose to do self-check-in/out on a kiosk at the lobby but the staff is always there willing to help. Free filtered water is provided at the check-in/out spot, saving money for purchasing bottled water from the nearby supermarket.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location. Safe and walkable to everywhere. Great customer service and the breakfast is wow Will stay here again and highly recommended.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great location and loved the design and comfort of the room.
Stayed 3 nights in Jun 2024