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The Charles Hotel

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The Charles Hotel with outdoor seating and a garden area. - The Charles Hotel (Cambridge)
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A hotel with a brick facade, large windows, and a prominent entrance with a glass door. - The Charles Hotel (Cambridge)
A spacious lobby with a central staircase, bookshelves, a red sofa, and a coffee table. - The Charles Hotel (Cambridge)
A staircase with a modern design, featuring a combination of brick and wood elements, and a metal railing. - The Charles Hotel (Cambridge)
Luxury
5.0 star property
9.4

Exceptional

Riverside retreat in Cambridge

Harvard Square's historic charm flows through the hotel's three restaurants, offering excellent cuisine in outdoor spaces. Steps from the T stop, enjoy easy access to Cambridge's shops and Harvard University. After exploring, retreat to the spa or unwind in the serene sitting areas.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a decorative plate on the wall.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(93 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a desk, two beds, a television, and a window with curtains.

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(53 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Fellows)

A hotel room with a large bed, a leather armchair, a desk, and a blue patterned carpet.

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Deans)

A hotel room with a bed, desk, chair, and a painting of a couple on the wall.

Suite (Deans)

9.6 out of 10
Exceptional
(12 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a decorative plate on the wall.

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Accessible

A hotel room with a desk, two beds, a television, and a window with curtains.

Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Chancellors)

A hotel room with a large bed, a desk with a lamp, a chair, a dresser, and a television.

Suite, 1 King Bed (Chancellors)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

A hotel room with two beds, a desk with chairs, a leather armchair, and a small ottoman.

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Studio, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in West Cambridge, a neighborhood in Cambridge, The Charles Hotel is near the airport and on a river. The area's natural beauty can be seen at Boston Public Garden and Boston Common, while Boston Museum of Fine Arts and Boston Symphony Hall are cultural highlights. Looking to enjoy an event or a game? See what's going on at Fenway Park or TD Garden. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Cambridge travel guide
Map
One Bennett Street, Cambridge, MA, 02138

What's nearby

  • A classical building with columns and a blue door, surrounded by trees and people walking.
    Harvard University
    3 min walk - 0.2 miles
  • A historic town square with brick buildings, a red bus, and a Harvard sign.
    Harvard Square
    5 min walk - 0.3 miles
  • Brattle Theatre
    2 min walk - 0.1 miles
  • American Repertory Theater
    5 min walk - 0.3 miles
  • Massachusetts Hall
    5 min walk - 0.3 miles

Getting around

  • Union Square Station
    5 min drive
  • Harvard Square Station
    5 min walk
  • Logan International Airport (BOS)
    19 min drive

Restaurants

  • Felipe's Taqueria
    3 min walk
  • Lou's
    3 min walk
  • Grendel's Den Restaurant & Bar
    2 min walk
  • Tasty Burger
    3 min walk
  • Henrietta's Table
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 60 per day; includes in/out privileges)
  • Covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Books
  • Concerts/live shows
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 60 per day (in/out privileges)
  • Covered valet parking fee: USD 65.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Is The Charles Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 60 per day. Valet parking is available for USD 65.00 per day.

What time is check-in at The Charles Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Charles Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Charles Hotel located?

Located in West Cambridge, this luxury hotel is 0.1 mi (0.2 km) from Harvard University and within 3 mi (5 km) of Fenway Park and Hynes Convention Center. Boston Museum of Fine Arts and Boston Symphony Hall are also within 6 mi (10 km). Harvard Square Station is only a 5-minute walk and Central Square Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Charles Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 814 out of 1000 reviews
Rating 8 - Good. 114 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, an icon hotel
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check-in, a well-stocked room off the lobby filled with complimentary candies (and to-go bags!), and charmingly-designed rooms made this a lovely stay. The location off Harvard Square made getting to and from the hotel so easy.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very nice hotel in the heart of Harvard Square. Have been to the area many times for various things but never stayed until now. Lovely room and nice amenities. We enjoyed room service and a lovely view of campus.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, very peaceful stay,comfortable clean room.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent the Nor'easter weekend at the Charles, went to Red Sox and Rhinocerous play at the ART, hotel is perfectly situated to take advantage of all the restaurants in Harvard Square with easy access to the red line at Harvard.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and staff —-
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early and called me with an early check in. Staff is terrific! Lovely hotel and excellent location. Will return.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. The blackout curtains coupled with the wonderful sheets and mattress make it hard to get out if bed in the morning. The common space was large, and there was a room that offered complimentary drinks and snacks off to the side.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to Harvard events
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a premium property, decorated in traditional Boston style. All available services on property were very high end - excellent!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charles Hotel has one of the most relaxing lobbies, cushy seating and ample outlets to recharge your phone. The gym is one of the best I’ve used at a hotel, let alone a resort. Friendly staff and spacious rooms. 👍
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful. Classic hotel. Great location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience but check in was delayed for a while and ended up in a different room category but hotel is beautiful and centrally located.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby, restaurant, staff and amenities were great. Our room faced a building so not a great view and the shower curtain didn’t keep the water from going on the floor. The bed was super comfortable and the room nicely decorated. Overall I enjoyed our stay but would make sure to get a room with a better view next time.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great fitness area!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I remain impressed with the Charles Hotel. The rooms are very comfortable. The location perfect when doing things around Harvard Square. The restaurant and bars are great and the the staff very helpful. Well worth the price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly front desk
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff, great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. great staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure staying here. The staff is top-notch! Attentive, friendly, helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless rooms, great staff, xlnt food and perfect location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel is its walkability to everything at Harvard. Being so close gives you the freedom to pop back whenever you need to recharge, shower, or just take a quick break between activities.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and the room wasspotless. We really enjoyed our stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small touches like excellent apples and the reading nook. There are bikes in the garage but no way to rent and the app based rides aren’t suitable for children or families. might be nice to invest in that because the hotel is on a bikeway. no pool. no hot tub. no outdoor dining despite nice terrace. very quiet at night.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Really nice hotel. Comfortable, clean, quiet
Stayed 1 night in Jan 2026