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Aparthotel

Marriott Vacation Club® at Custom House, Boston

Property class: 3.5

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Photo gallery for Marriott Vacation Club® at Custom House, Boston

A balcony with a city view, featuring a table with wine glasses and a bottle, and a chair. - Marriott Vacation Club® at Custom House, Boston (Boston)
A hotel room with a large bed, a TV, a window with a cityscape view, and a decorative wall mural. - Marriott Vacation Club® at Custom House, Boston (Boston)
A spacious room with a fireplace, multiple seating arrangements, and large windows offering a view of the outdoors. - Marriott Vacation Club® at Custom House, Boston (Boston)
A grand lobby with a high ceiling, marble flooring, and a central bar area. - Marriott Vacation Club® at Custom House, Boston (Boston)
A bar area with a long counter, multiple shelves of bottles, glasses, and a television above. - Marriott Vacation Club® at Custom House, Boston (Boston)
Located close to Faneuil Hall Marketplace and TD Garden, Marriott Vacation Club® at Custom House, Boston provides dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A modern living room with a green sofa, a coffee table, and a dining area with a table and chairs. There is a TV in the background and a view of the city through large windows.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern living room with a green sofa, a coffee table, and a dining area with a table and chairs. There is a TV in the background and a view of the city through large windows.

Suite, 1 Bedroom (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern living room with a green sofa, a coffee table, and a dining area with a table and chairs. There is a TV in the background and a view of the city through large windows.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern living room with a green sofa, a coffee table, and a dining area with a table and chairs. There is a TV in the background and a view of the city through large windows.

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(29 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Downtown Boston, a neighborhood in Boston, Marriott Vacation Club® at Custom House, Boston is near a metro station. Faneuil Hall Marketplace and Copley Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Public Garden. Looking to enjoy an event or a game? See what's going on at TD Garden or Fenway Park. Take an opportunity to explore the area for water adventures such as sailing. Visit our Boston travel guide
View more Aparthotels in Boston
Map
3 Mckinley Square, Boston, MA, 02109

What's nearby

  • A public square with a statue, a red brick building, and modern high-rise buildings.
    Faneuil Hall Marketplace
    2 min walk - 0.1 miles
  • A historic building with columns and a large sign reading "City Market".
    Quincy Market
    2 min walk - 0.1 miles
  • A cityscape with a prominent clock tower, modern skyscrapers, and a mix of historic and contemporary architecture.
    Boston Harbor
    2 min walk - 0.1 miles
  • A waterfront with a modern building, a boat, and people gathered in the foreground.
    New England Aquarium
    3 min walk - 0.2 miles
  • A public park with a large fountain, surrounded by trees and modern buildings.
    Boston Common
    11 min walk - 0.6 miles

Getting around

  • Aquarium
    2 min walk
  • North Station
    11 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    18 min drive

Restaurants

  • Bostonia Public House
    1 min walk
  • Wicked Lobsta
    2 min walk
  • Granary Tavern
    2 min walk
  • Mr. Dooley's
    3 min walk
  • Al's State Street Cafe
    1 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per day; includes in/out privileges)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Dining

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge
  • Dining table

Bedrooms

  • 1 bedroom
  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with satellite premium channels
  • Games
  • Pay movies

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 25 floors
  • 84 units
  • Free bicycle rentals

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 7 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 60.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned
Property Registration Number ROC-11545442-009

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Marriott Vacation Club® at Custom House, Boston pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 60.00 per day.

What time is check-in at Marriott Vacation Club® at Custom House, Boston?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Marriott Vacation Club® at Custom House, Boston?

Check-out is at 11 AM.

Where is Marriott Vacation Club® at Custom House, Boston located?

Located in Downtown Boston, this aparthotel is within a 15-minute walk of Faneuil Hall Marketplace, Boston Common, and TD Garden. Boston Public Garden and Boston Convention and Exhibition Center are also within 2 mi (3 km). Aquarium and State St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marriott Vacation Club® at Custom House, Boston Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 528 out of 678 reviews
Rating 8 - Good. 111 out of 678 reviews
Rating 6 - Okay. 24 out of 678 reviews
Rating 4 - Poor. 10 out of 678 reviews
Rating 2 - Terrible. 5 out of 678 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel was beautiful and so unique. Staff was amazing and it was in a great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location and clean room with beautiful views. Very comfortable and convenient.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel is in the perfect area to go to Faneuil hall as well as to the north end everything’s in walking distance multiple restaurants you can eat high-end or very inexpensive fun time for all
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great view was ok staff were amazing.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
great location great amenities no restaurant but a bar and breakfast area highlight is the building the rooftop kids enjoyed playing pool i recommend and will be going back
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Historic building in great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
I can’t recommend The Custom House enough, it is perfect! The staff are wonderful, it’s very clean and the perfect location to see Boston!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and very helpful staff!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place, beautiful hotel, rooms and location is perfect for walking everywhere. Staff was wonderful, will stay here again when in Boston
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great checkin process, staff extremely friendly and helpful with directions etc.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great. People working there were so kund so helpful and so nice. The rooms were very good. The view was gorgeous
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy beds! Staff very friendly and helpful.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The building is awesome and historic. Great architecture and very sturdy design. The bed was great and the room was very home-like. Location was fantastic. The only thing I would improve upon is the breakfast menu.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Boston. Unique and historic. Walking distance to so many things.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Rooms and the Area was great to walk to many restaurants and attractions
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staffs
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for a comfortable upscale stay in this lovely area of Boston. Excellent customer service.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Good location. Very helpful staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean,and staff was very helpful!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Amenities
Very nice stay. Great value for the money and location compared to other options
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel. Clean rooms, accommodating staff.
Stayed 4 nights in Jul 2023