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City Express by Marriott Bonham

Property class: 2.5

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Restaurant - City Express by Marriott Bonham (Bonham)
Meeting facility - City Express by Marriott Bonham (Bonham)
Pool - City Express by Marriott Bonham (Bonham)
Room - City Express by Marriott Bonham (Bonham)
Lobby - City Express by Marriott Bonham (Bonham)
Free continental breakfast, a grocery/convenience store, and laundry facilities are just a few of the amenities provided at City Express by Marriott Bonham. In addition to a 24-hour gym and a business center, guests can connect to free WiFi in public areas.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Bonham is home to City Express by Marriott Bonham. Sam Rayburn Library and Museum and Sam Rayburn House Museum are cultural highlights, and some of the area's activities can be experienced at Legacy Ridge Country Club and Grayson Hills Winery. Visit our Bonham travel guide
Map
1051 GK Reddy Avenue, Bonham, TX, 75418

What's nearby

  • Sam Rayburn Library and Museum
    5 min walk - 0.3 miles
  • Fort Inglish Village
    5 min walk - 0.3 miles
  • Fannin County Museum of History
    2 min drive - 1.0 mile
  • Bonham State Park
    6 min drive - 4.2 miles
  • Choctaw Casino
    52 min drive - 62.4 miles

Getting around

  • Love Field Airport (DAL)
    93 min drive

Restaurants

  • Whataburger
    3 min drive
  • McDonald's
    5 min drive
  • SONIC Drive In
    2 min drive
  • Scooter's Coffee
    2 min drive
  • Los Amigos
    2 min drive

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  • Pool
  • Breakfast included
  • Pet friendly
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Does City Express by Marriott Bonham have a pool?

Yes, this property has a seasonal outdoor pool.

Is City Express by Marriott Bonham pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Bonham?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at City Express by Marriott Bonham?

Check-out is at noon.

Where is City Express by Marriott Bonham located?

Situated in Bonham, this hotel is within a 10-minute walk of Sam Rayburn Library and Museum and Fort Inglish Village. Fannin County Museum of History and Sam Rayburn House Museum are also within 2 mi (3 km).

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Reviews

City Express by Marriott Bonham Reviews

7.0

Good

8.6

Cleanliness

6.4

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 46 reviews
Rating 8 - Good. 7 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 10 out of 46 reviews
Rating 2 - Terrible. 6 out of 46 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk staff!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Breakfast was super. Clean.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees that we encountered were pleasant, helpful and courteous. Not a single negative encounter while we were there.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight trip

I didnt get any names, but the lady at the front desk was wonderful!!! The lady that did the breakfast was so nice and helpful as well. The room was clean and comfy. We would stay here again 100%.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff was undeniably amazing. Every single one that tended to my family. They accommodated our needs to the best of their abilities. I’m super impressed. Thank you best western !
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service
No internet, TV didn't work, electricity went off several times, was told pool would be ready and it wasn't, no comp breakfast
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The good first. ALL the housekeepers were very friendly and accommodating. Room was clean!!! Then the not so good: Front desk upon check-in was unfriendly and uninformative. Not a pleasant check in. Pool was out of service (would have been nice to know ahead of time.) No iron in the room for clothing. Very limited “vending” through hotel lobby. BW has been our “go to” for years but this has me rethinking.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ice machine was not working during our stay, was told to go to the neighboring hotel to get ice if we needed any - should have purchased bags of ice to accommodate your visitors especially since the machine had been down for several days. only ONE ice machine for guests. At breakfast the toaster and microwave were not working the 1st morning and the yogurt machine was not functioning both days. As an adult children's juice boxes are not something I want to drink from, quality of juice is way below average and the straws are way too small. The shower curtain had SEVERAL faded stains and should have been replaced. No do not disturb sign in room, had to make our own. The front desk staff were professional, personable and apologetic, however for a new hotel we found these issues unacceptable.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was new. The breakfast was the only demerit I would give it. Why does Best Western always serve an "out of a box" breakfast? The eggs were probably the worst of the items on the menu.
Stayed 3 nights in Oct 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was accommodating and professional. The establishment itself was lacking. Elevators did not work, no hot water for showers, pool was closed for repairs, WiFi was out. There was hair in the shower from previous customers.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Staff & service

Just don’t

Because of some sort of error with their system, we were left stranded and not allowed to check in. We had to try and find somewhere else to stay. It was a nightmare
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Not ideal

The phone in the room did not work. There was no iron or ironing board: The internet was difficult to connect and slow. The breakfast selection was very limited. This was business travel so these things mattered. Might not be a concern for family travel.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Room comfort
The lights in the room didn’t work, the Wi-Fi didn’t work, the tv didn’t work..
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathtub in our room still had used soap and hair all in it. So it obviously wasn't cleaned very well. The pool was moldy and green so my son was disappointed, we wanted to swim for his birthday. There was vomit in the parking lot and the gravy at breakfast was brown chunky water..if anything.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New place still working out some issues but check in stall we’re so helpful. Breakfast was excellent/Judy was the nicest person. My suggestion would be for home office get some there that knows how to set up rooms. The gal that did the set up missed a lot of needs for visitors and from what I understand had the staff move furniture from the useful/workable set that was originally placed in the correct area. I still rate it a 10 - all issues can be fixed with little more time. It was so nice to have a good bed and really great towels
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mattress new but poor quality. Some items made cheap. Pool closed. Coffee machine in breakfast area not working. Pan cake maker not working. Over priced for a Plus facility not up to par.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

I was given a room that was not ready. Gym had no towels on both days I used and HVAC was not working. Staff was nice but didn’t act like they worked at hotel. I say this as I observed them sitting on couch watching TV and talking on their cell phone or Sitting with friends in the dinning room.
Stayed 2 nights in Aug 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
I booked this stay to stop and do business work on my laptop and was not able to do any work at all while there because they said the WiFi was down and “had just gone down”. They did not comp anything at all and said it was because I booked through a third party, so I will not be booking through a third party again, but will also not ever book with that line of hotel again.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service
Walked in, no one at the desk, rang the bell on the desk, no response, called twice. to the property, heard the front desk phone ringing in front of me, no one answered the phone on two different calls. Other hotel occupant was in the lobby and advised that the front desk person was cleaning in another area of the hotel.
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thete was no hot water for the whole weekend. I had family inthe same hotel,but could not call ròm to room. Now i find out when got home that they ran my card and i paid cash ehen i checkef in on friday nite Oct 13,so they are charging me twice for a weekend that i was very dissatisfied with amyway.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Shower curtains do not fit showers so water goes all over floor. No soap dish in shower have to place on floor of shower. Not all lights work in room.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
The floors in the common areas didn't look like they've been mopped in the 6 weeks they've been open. We had to find someone just so we could check in. We went through 2 sets of room keys and then was finally given a master key to use for the weekend which I was very uncomfortable with especially after she stated she had to give someone else one of those too. The room did not have the security latch, only the door lock. We didn't know the pool wasnt open until we tried to go swimming.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some Quirks But ALL GOOD!!!

This is a brand new hotel. So they still have some issues that need to be fixed. But I just went with it. First room had no tv access and door wouldn’t lock but they switched us to another room. But someone was there but it was quickly fixed. Wasn’t a bid deal he had just walked in and realized he was given wrong room. System has some quirks that need fixing. But again they were really nice about everything. The beds were awesome. Pillows were amazing. The AC worked great. You have to wait for a bit for one warm/hot water but hey it’s super hot outside so no biggie. Breakfast was a country breakfast and the pancake machine was awesome. So far beat one I have seen work that great. Judy was awesome. Very friendly and she will let you know how to work the pancake machine and where everything is located so you can eat well!!! Over all we enjoyed it. I understand how things can happen so for me this wasn’t a deal breaker. I will be back if I’m ever out this way again. Be kind to others and understanding and then things will work out for you. Very nice place. Thank you for your kindness towards us and Judy again was amazing!!!
Stayed 1 night in Jun 2023