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Hotel Royal Palace

Property class: 3

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Photo gallery for Hotel Royal Palace

A hotel room with a bed, a desk, a chair, and a TV mounted on the wall. - Hotel Royal Palace (Bonaberi)
A restaurant with round tables covered in white tablecloths, yellow chairs, and red centerpieces. - Hotel Royal Palace (Bonaberi)
A hotel entrance with a sign reading "HOTEL ROYAL PALACE" and a blue neon light strip above. - Hotel Royal Palace (Bonaberi)
A bar area with a refrigerator stocked with beverages, a counter with stools, and shelves with bottles. - Hotel Royal Palace (Bonaberi)
A reception area with three counters, each with a crown emblem. There are multiple hanging lights and a staircase in the background. - Hotel Royal Palace (Bonaberi)
At Hotel Royal Palace, you can look forward to a free roundtrip airport shuttle, a terrace, and a playground. Treat yourself to spa services, such as a massage or a manicure/pedicure. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Chambre double standard

A single bed with a floral bedspread in a room with a patterned carpet.

Chambre double standard

8.0 out of 10
Very good
(1 review)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, and a window with curtains.

Deluxe Double Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, Terrace

A hotel room with a bed, a desk, and a window with curtains.

Standard Room, Terrace

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Junior Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Senior Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Family Suite

  • City view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Bonaberi, Hotel Royal Palace is connected to a shopping center. La Nouvelle Liberte and Cathedral of Saints Peter and Paul are local landmarks, and travelers looking to shop may want to visit Eko Market and Douala Grand Mall. Traveling with kids? Consider Douala Maritime Museum, or check out an event or a game at Stade de la Reunification. Visit our Bonaberi travel guide
Map
Rue IMP/Ancienne Route, Bonaberi, BP : 12741

What's nearby

  • La Nouvelle Liberte
    6 min drive - 3.3 miles
  • Eko Market
    8 min drive - 4.3 miles
  • Stade de la Reunification
    9 min drive - 4.4 miles
  • Cathedral of Saints Peter and Paul
    10 min drive - 4.9 miles
  • Port of Douala
    11 min drive - 6.2 miles

Getting around

  • Douala (DLA-Douala Intl.)
    30 min drive

Restaurants

  • Chepele Bonaberi
    2 min drive
  • Restaurant Sénégalais KHADIDJA
    8 min drive
  • Saga africa
    8 min drive
  • La Reine
    8 min drive
  • La Kora Restaurant
    7 min drive

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 9 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle on request
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individually furnished
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately USD 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Hotel Royal Palace have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Hotel Royal Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Royal Palace?

Check-in begins at noon.

What time is check-out at Hotel Royal Palace?

Check-out is at noon.

Does Hotel Royal Palace provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Royal Palace located?

Located in the historical district, this family-friendly hotel is within 6 mi (10 km) of La Nouvelle Liberte, Douala Maritime Museum, and Eko Market. Cathedral of Saints Peter and Paul and Stade de la Reunification are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Palace Reviews

7.0

Good

6.6

Cleanliness

5.0

Location

6.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Great comfortable hotel. Very friendly. Great food
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, good AC, super friendly staff, delicious dinners. I will come back.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, except that they dont have pressing iroin or board and charge a fee for that.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Hotel is very old and has the scars to prove it. It will needs a makeover to bring it back to normalcy. Proximity and ease of transportation to and fro and around town is nice considering the mad traffic in Bonaberi.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Property is good but they don’t accept mastercard on payment. Exchange of USD to local currency is limited. Nearby bank with ATM only works for local card. Make sure to have enough money from the airport before traveling.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay well clear of this one

This is an awful Hotel even by Cameroonian standards. Nothing worked, several things in the room fell apart, like the tap in the bathroom and shelves fell of the wall (not kidding!). WiFi didn't work, dreadful breakfast and rude and dizzy-headed staff. Didn't accept the Hotels.com booking, had to spend 2 hours fighting with the Manager not to have to pay cash. There are better hotels in Douala, stay clear if this one.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation and paid for it. On arrival I was told I cannot check in because they are fully booked! Why take more reservations if you are out of capacity? I was stranded and felt extorted at the same time. Now to get a refund will take me another week. Worst experience. Customer service too was thé worst. Very impolite, unreceptive and non empathetic. Will never go back!
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Some staff were very friendly and helpful, others not so. The room was inadequately prepared - the safe needed repair and the air conditioning control was in Chinese and had a flat battery. During the visit the air conditioning began leaking water and this was not dealt with despite the cleaners seeing it when they cleaned. Eventually we had to change rooms.
Stayed 7 nights in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal trato como huéspedes

Se molestaron por qué se reservo por HOTELES.com, pues vía el evento al que íbamos lo cobraban al doble y por esto nos dieron una habitación con varios problemas, incluso aún cuando reserva era de 2 personas, solo dejaron UNA toalla en habitación, sucio y descuidado el cuarto que nos asignaron
Stayed 14 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

Too Far from the airport

From the beginning they didn't pick me up in the airport, I called them to the Phone was in the reservation in Expedia and the numbers was wrong I had to take a taxi and pay almost 18 USD and the route was traffic jump for almost one hour because the route is under construction. They didn't gave back what I paid for the taxi, the room was not excellent for the price I paid, Really was too far from the airport I don't recommend this hotel when you have to travel because you can lost your flight.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend this hotel

Was very pleasantly surprised by the quality and how clean this hotel was. The service was good and they have an elevator and a very good restaurant that offered a good selection of food.
Verified review

6/10 Okay

OK !

Hôtel un peu loin du centre ville mais au calme et pratique pour partir à Limbé
Verified review

8/10 Good

prima hotel
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Stayed 1 night in Dec 2024
Verified review

8/10 Good

Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort