Vacations Close To Henry Estate Winery

Stayed at this property for three nights late October, I chose it because it’s pet friendly. While the room was clean and the beds comfortable, I couldn’t use the coffee maker or the refrigerator. The coffee maker would not filter water through to make a full cup of coffee, and when I asked if there was an extra in one of the many unused rooms, I was told no, there wasn’t another available. The refrigerator froze Everything I put in it the first day and after turning it almost all the way off I decided to give up and get ice in my cooler. In addition, it took 3 to 5 minutes of fiddling with the key in the door knob every time I wanted to get back in my room. When I asked at the office why this was I was told when it gets cold the door knobs all do it and the owner did not want to replace the door knobs. Come on, probably about $20 a door knob to replace! Oh, and don’t mind the guy camping out in the parking lot!. I think there may be better places to stay in Brookings.

The shower/sink water was not hot, it was lukewarm at best. When you get out of the shower and you’re cold that’s not good. When staff was informed of the situation the reply was “we heard that was a problem, we’ll let maintenance know.” There was no “we’re sorry” or any kind of accommodation made for this inconvenience. When you pay for what should be full and regular hotel services and they are not available, one would expect that some sort of apology or “credit” be made the inconvenience.