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EMS Hotels Boca del Río

Property class: 3

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Photo gallery for EMS Hotels Boca del Río

A rooftop pool with a clear blue sky, a white building, and a small patio area with chairs. - EMS Hotels Boca del Río (Boca del Río)
A corridor with large windows overlooking a coastal area, a tiled floor, and a railing along the balcony. - EMS Hotels Boca del Río (Boca del Río)
A hotel reception area with a glass door entrance, a flat-screen TV mounted on the wall, and a reception desk with a sign for EMS HOTELES Real de Boca. - EMS Hotels Boca del Río (Boca del Río)
A hotel room with two beds, a desk with a chair, a television, and a window with curtains. - EMS Hotels Boca del Río (Boca del Río)
A compact living space with a kitchenette, a flat-screen TV mounted on the wall, a dining table with two chairs, and a sofa. - EMS Hotels Boca del Río (Boca del Río)
Consider a stay at EMS Hotels Boca del Río and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room, 2 Double Beds

A hotel room with two beds, a television, and a curtain.

Basic Double Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

A bedroom with a bed, a nightstand, a TV, and a door.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with two beds, teal walls, a TV, and a window with curtains.

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Costa Verde, a neighborhood in Boca del Río, is home to EMS Hotels Boca del Río. Museo Agustín Lara and Bastion of Santiago Museum are local landmarks, and some of the area's attractions include Veracruzano Coral Reef System National Park and Veracruz Wax Museum. Naval Historical Museum and Centro Cultural Atarazanas are also worth visiting. Visit our Boca del Río travel guide
Map
Calle Doce No. 22, Boca del Río, VER, 94294

What's nearby

  • University of Veracruz
    8 min walk - 0.5 miles
  • Playa Marti
    10 min walk - 0.6 miles
  • Estadio Universitario Beto Avila
    15 min walk - 0.8 miles
  • Plaza Mocambo Veracruz
    17 min walk - 0.9 miles
  • Villa del Mar Beach
    3 min drive - 1.0 mile

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Starbucks
    3 min walk
  • La Parrilla Veracruzana
    3 min walk
  • La Cevichería Culichi
    4 min walk
  • Salón Baalbeck Club Libanés
    2 min walk
  • Pollo feliz
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per accommodation, per stay
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 350 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Does EMS Hotels Boca del Río have a pool?

Yes, this property has an outdoor pool.

Is EMS Hotels Boca del Río pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of MXN 350 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at EMS Hotels Boca del Río?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at EMS Hotels Boca del Río?

Check-out is at 12:30 PM.

Where is EMS Hotels Boca del Río located?

Located in Costa Verde, this hotel is steps from Veracruzano Coral Reef System National Park and 3 mi (4.8 km) from Veracruz Harbour. Museo Agustín Lara and University of Veracruz are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

EMS Hotels Boca del Río Reviews

7.0

Good

7.4

Cleanliness

7.4

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 73 out of 250 reviews
Rating 8 - Good. 62 out of 250 reviews
Rating 6 - Okay. 55 out of 250 reviews
Rating 4 - Poor. 28 out of 250 reviews
Rating 2 - Terrible. 32 out of 250 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice room. The pool was small but nice. The food was amazing.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great, really ckose to many restaurants and close to the beach, thanks
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Old fashion property
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Solo la falta del elevador, después de eso todo muy bien.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities
Está en remodelación
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que incluye una cafetera, refri y microondas
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, ya me había hospedado anteriormente y todo bien
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En definitiva lo recomiendo, está muy cerca de una playa y de costco, a pesar d que lo están remodelando, el personal con su excelente atención y servicio hacen q esos detallitos no se noten. Las camas cómodas limpias al igual q la habitación. Un gran plus la alberca. Una gran felicitación por su trabajo a Jeraldin y Zelene . Su atención , amabilidad y consejos fueron excelentes .
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Muchos pisos, sin elevador
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima limpieza , cucarachas en la habitación se reportó a recepción y se bajo la evidencia y sólo decían que tenía un desayuno gratis Es una burla !!! Es un asco no deberían promoverla
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La piscina estaba sucia los escalones se sentían babosos y el piso también. Mi habitación tenía manchas en el piso. ⭐️⭐️
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por el precio que pagué, la limpieza y bien cuidado que estaba la habitacion. El estacionamiento techado y la unicacion, una opcion inmejorable. Si vas solo o de trabajo es de lo mejor, con niños o.familia las habitaciones son pequeñas pero el precio muy bueno.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y buen personal
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas ubicación, excelente servicio
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
El baño muy sucio,la tapa del escusado en pésimas condiciones,los colchones muy dañados.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la atención y la limpieza de las anotaciones es muy buena en general muy bien
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cómo se encuentra en mantenimiento había paredes sucias, solicite otra almohada y no tenían, la televisión solo tenía tres cales locales y nada de Cablevisión, no pude usar la alberca ya que se encontraba en cuarto piso y el elevador no funcionaba o nunca existió y para los huéspedes de la tercera edad se dificulta su traslado
Stayed 13 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cucarachas y sucias las paredes
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El hotel según está en remodelación, pero mucho del trabajo se ve que lleva tiempo sin aplicarse. El elevador no funciona y según en recepción no queda en este año. Las escaleras son reducidas, lo bueno es que llevabamos 1 maleta de mano. El estacionamiento es pequeño, creo que para 10 autos. La habitación que reservé es amplia, contaba con micro y frigorífico; pero encontramos dos cucarachas tipo alemana; además la puerta corrediza de la regadera se trababa. Subimos al 4to piso a conocer la piscina, es pequeña y ahí mismo está el área de lavandería y otros servicios, no hay área techada como para mitigar el sol. La zona del hotel es buena, a 1 cuadra del malecón (boulevard para los jarochos), cerca de muchos servicios y restaurantes.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Descente solo para dormir
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Está un poco elevado el precio, el hotel está en remodelación, así que considera que si llevas equipaje pesado, no será fácil llegar al último piso
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Habitación con olor a humedad, regadera tapada muy pequeña, atención de la Recepcionista pésima, salimos a correr mi Esposo y yo por la mañana al regresar le pregunté si tenía una botella de agua o Existía algún garrafón en el hotel me dijo que no, mi esposo vio un refrigerador que es propiedad de el hotel y tomó una botella de agua y le preguntó que cuánto era nos dijo que 20 y él le dijo que si podría pagarlo cuando dejáramos la habitación y nos dijo que no, eso nos molestó porque éramos huéspedes así que él tuvo que subir por el dinero para que pudiera subir el Agua a la habitación; yo le dije que me quejaría de su mala educación y solamente me contestó que no le importaba, la ubicación excelente pero Sin duda no me volvería a quedar en ese hotel además no sirve el Elevador y la habitaciones son distintas a la que me dieron.
Stayed 1 night in Apr 2026