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Casabella Art/Boutique Hotel

Property class: 3

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Photo gallery for Casabella Art/Boutique Hotel

A balcony with a view of the sea, a round table, and two chairs. - Casabella Art/Boutique Hotel (Boca del Río)
A hotel named CASARILLA ART/BOUTIQUE HOTEL with a modern design, multiple balconies, and a clear sky in the background. - Casabella Art/Boutique Hotel (Boca del Río)
A swimming pool with blue walls and three arched windows. - Casabella Art/Boutique Hotel (Boca del Río)
A hotel room with a bed, two chairs, a small table, a ceiling fan, and a view of the ocean. - Casabella Art/Boutique Hotel (Boca del Río)
A coastal promenade with a concrete walkway, rocky shoreline, and buildings in the background. - Casabella Art/Boutique Hotel (Boca del Río)
Located close to Veracruz Wax Museum and Plaza Las Americas Shopping Mall, Casabella Art/Boutique Hotel provides a terrace and a shopping mall on site. Guests can connect to free in-room WiFi.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

A hotel room with a bed, a blue sofa, a wooden chair, a desk, and a staircase leading to a balcony.

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

Room

  • Sleeps 4

View all photos for Premium Double Room, Ocean View

A hotel room with a bed, a desk with a lamp, a television, a sofa, and a painting on the wall.

Premium Double Room, Ocean View

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Studio Suite, City View

A hotel room with a large bed, a desk with a television, a chair, and a dining area with a table and chairs.

Premium Studio Suite, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Double Room, Ocean View

A hotel room with a bed, a desk with a TV, a dining table, and chairs.

Premium Double Room, Ocean View

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room

A hotel room with two beds, a TV mounted on the wall, and a view of the hallway.

Deluxe Double Room

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

View all photos for Standard Triple Room, Multiple Beds

Room

Standard Triple Room, Multiple Beds

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

About the neighborhood

Located near the beach, Casabella Art/Boutique Hotel is in Costa Verde, a neighborhood in Boca del Río. Zócalo and San Juan de Ulua Castle are notable landmarks, and the area's natural beauty can be seen at Mocambo Beach. Veracruz Wax Museum and Plaza Las Americas Shopping Mall are two other places to visit that come recommended. Visit our Boca del Río travel guide
Map
Blvd. Avila Camacho #630, Col. Costa Verde, Boca del Río, VER, 94294

What's nearby

  • Playa Marti
    7 min walk - 0.4 miles
  • University of Veracruz
    10 min walk - 0.6 miles
  • Estadio Universitario Beto Avila
    13 min walk - 0.7 miles
  • Villa del Mar Beach
    17 min walk - 0.9 miles
  • Plaza Mocambo Veracruz
    18 min walk - 1.0 mile

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Hotel Lois
    2 min walk
  • Mr. Pampas Veracruz
    5 min walk
  • El Cacharrito
    3 min walk
  • La Parrilla Veracruzana
    3 min walk
  • Corazón De Amaranto
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 9 2026 to October 13 2026 (dates subject to change).
The property will be renovating from October 8 2026 to October 10 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 400 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Casabella Art/Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Casabella Art/Boutique Hotel pet-friendly?

Yes, Casabella Art/Boutique Hotel allows pets (limit 1 total). There's a fee of MXN 400 per pet, per day. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Casabella Art/Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Casabella Art/Boutique Hotel?

Check-out is at noon.

Where is Casabella Art/Boutique Hotel located?

Located in Costa Verde, this hotel is within 3 mi (5 km) of Veracruz Wax Museum, Plaza Las Americas Shopping Mall, and Malecón de Veracruz. World Trade Center Veracruz and Zócalo are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casabella Art/Boutique Hotel Reviews

5.2

6.0

Cleanliness

7.6

Location

6.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 42 reviews
Rating 8 - Good. 7 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 5 out of 42 reviews
Rating 2 - Terrible. 17 out of 42 reviews

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Very old hotel needs rénovations asap
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

horrible
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Todas las instalaciones muy deterioradas sobre todos los cuartos, huelen excesivamente humedad, de hecho hay mu en las paredes, la presión de la regadera es malísima en el elevador hasta da miedo que se va a caer. Le falta Mantenimiento. The boutique no tiene nada muy mala experiencia, no ofrecieron nada, no dijeron nada si estaba apagado. Si no estaba apagado, no ofrecieron ascenso no dijeron nada, ni que había servicios al cuarto, ni que el cafetera estaba ahí nada nada nada
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención, limpieza, ubicación fue excelente , solo el detalle del elevador
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Communication
Disliked: Amenities, property conditions & facilities
La chica de recepción, muy atenta y amable. Pero al hotel le falta mucho mantenimiento, dicen que el agua caliente sale solo en las mañanas y la tienes que pedir, pero a pesar de qué la pedimos, y después alguno se bañaron en la mañana, nunca salió caliente. El elevador truena mucho al usarse. El piso del elevador y de otras áreas está despegando, el agua de la alberca está helada y el clima y la tele no funcionan muy bien.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación es una porquería las instalaciones están en estado deplorable que con las fotos promocionales son un verdadero fraude, ni en los peores hoteles en los que me había hospedado me había hecho falta agua y ya ni digamos que cuando tuvimos agua pues la caliente para bañarnos simplemente nunca la tuvimos. Todos los muebles más que viejos la taza de baño (inodoro) roto además con problemas de moho por humedad que después de terminar mi estancia salí con problemas respiratorios, pues mi esposa y yo salimos con una tos leve pero al final con el problema de estar respirando esa humedad y muy probablemente son una infección por el moho de la habitación. Por este medio solicito la devolución de mi dinero por el fraude e incumplimiento del servicio. Ahora entiendo por qué le llaman el hotel del terror la recepción se ve muy agradable pero por dentro es una porquería y subir por el elevador genera un miedo verdadero por que parece que se va a desplomar. Engañan a los clientes Expedia debería de no anunciar este tipo de hoteles porqué considero que se vuelven cómplices al anunciar estos servicio que con respecto al precio de verdad es un Robo por que la estancia no me costos nada barata. Cuando realice mi checkin me tuve que esperara casi una hora pique en recepción me dijeron que tenían pagos pendientes Porqué Expedia no les quería pagar y ahora lo entiendo, el motivo es claro. Tengan cuidado con el tipo de hotel y siempre duden de las imágenes que se presentan
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
El hotel es horribles
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Mi peor experiencia en hoteles, a continuación razones: Sábanas rotas, wifi inestable, toallas de baño sucias (amarillas) y deshilachadas, regadera (no salía agua caliente y no cerraba puerta del baño), puerta de habitación complicada de abrir (aplicar fuerza para abrirla), elevador no abre completo, aunado a esto, no hubo preocupación por parte del servicio. Por último, las fotos publicadas no coinciden en nada con las habitaciones (instalaciones viejas y descuidadas, sillones muy viejos al igual que la cama y accesorios), no se dejen engañar, ni la recepción se parece a la foto del portal
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente servicio
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Liked: Communication
Disliked: Cleanliness, room comfort

Lugar asqueroso

Hotel asqueroso. Había hasta cucarachas
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, communication
El personal muy amable y atento, habitaciones amplias… sin embargo no había agua caliente ni servía el aire acondicionado
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Cambiarle las estrellas al lugar

Pésimo lugar, se encuentra muy deteriorado en sus habitaciones puertas , baños humedad malas condiciones , no es hotel de 3 estrellas parece de 1 muy caro para lo que es.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Amenities, communication
Tiene partes en mal estado o descuidadas
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
Muy sucia y me cobraron doble
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Toda la noche se escuchaban ruidos de moto y no pude dormir, el hotel esta muy mal mantenido. Lo ùnico positivo fue la amabilidad del staff. Querüian hacer un cargo de 400 pesos extras por la mascota aunque no estipularon esos cargos en la pagina de expedia
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, communication
Sin telefono sin ascensor etc etc solo agua caliente hirviendo bye
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Las instalaciones no son como de ve en las imágenes
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
No hay elevador y asi te hecen subir al 5°pizo, se termina el agua para bañar, no tienen para planchar, no tienen telefono para servicio, no sirven los televisores, etc.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities, communication
Que está frente a la playa
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

caso de robo

llegamos al hotel , nos enviaron a unas cuadras al estacionamiento y ahi trataron de robarnos y ya no pudimos presentanos al hotel por seguridad
Stayed 2 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No respetaron mi reservación. No servía el clima en la habitación. En general todo el inmueble está en deplorables condiciones. El ascensor se descompuso. Los empleados cordiales, pero apenados por la situación. No depende de ellos.
Stayed 1 night in Nov 2021
Verified review

4/10 Poor

Disliked: Room comfort, communication

Instalaciones malas

No servia el elevador, no servía el agua caliente del hotel había que estar regulando, cuando llegue no había agua, no tienen teléfono para llamar a recepción, me dieron una habitación que no era l reservada, no había servicio de comedor para desayuno, trataron que la estancia fuera agradable pero creo el hotel no está en condiciones de acuerdo al precio
Stayed 2 nights in Jan 2021
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

pesimo no tuvimos ni lo básico

no nos gusto para nada, no es hotel boutique , no tiene ni agua caliente y la dirección si la buscas desde el Google maps te lleva a un destino que no tiene nada que ver!
Verified review

6/10 Okay

COMENTARIOS

FUE AGRADABLE, SIN EMBARGO NO ME GUSTO QUE HAY QUE BAJAR DEL CARRO A LA RECEPCION PARA QUE ABRAN EL ESTACIONAMIENTO, FUI CON MIS DOS HIJOS Y LA CAMARSITA TODOS LOS DIAS SOLO DEJO DOS TOALLAS, TUVE QUE LLAMAR DIARIO PARA QUE SUBIERAN LA FALTANTE, Y EL AGUA CASI DIARIO ESTABA FRIA, HABIA QUE LLAMAR A RECEPCION Y ESPERAR 10 MIN. PARA TENER AGUA CALIENTE
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Casabella

Buen hotel, solo que no tiene restaurante...La pasamos muy bien mis amigos y yo. El servicio es excelente y los cuartos limpios. Muy recomendable.