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Thuong Hai Hotel

Property class: 3

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Photo gallery for Thuong Hai Hotel

A swimming pool with clear water, surrounded by buildings with balconies and a mural of a landscape. - Thuong Hai Hotel (Phong Nha)
A hotel room with two beds, a painting on the wall, and a window with curtains. - Thuong Hai Hotel (Phong Nha)
A balcony with a view of a street and mountains. - Thuong Hai Hotel (Phong Nha)
A multi-story building with illuminated signage, including a hotel and a shop. - Thuong Hai Hotel (Phong Nha)
A restaurant with checkered flooring, wooden tables with glass tops, and a mural of a cave on the wall. - Thuong Hai Hotel (Phong Nha)
Consider a stay at Thuong Hai Hotel and take advantage of free breakfast, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

A modern bedroom with a wooden bed, a desk, a mirror, and a cabinet.

Deluxe Double Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Mountain View

A hotel room with two beds, a nightstand, a lamp, and a decorative wall panel.

Superior Twin Room, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Family Triple Room, River View

A multi-story building with illuminated signage, including a hotel and a shop.

Family Triple Room, River View

  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Twin Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a nightstand, a lamp, and a decorative wall panel.

Classic Twin Room, 2 Queen Beds, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room

A hotel room with two beds, a nightstand, a lamp, and a decorative wall panel.

Basic Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

A hotel with a prominent neon sign, multiple balconies, and a visible entrance.

Superior Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Twin Mountain View

Room

Deluxe Twin Mountain View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

A hotel room with a bed, bedside table, and a TV.

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

Room

  • Sleeps 2

View all photos for Deluxe Double Room

A hotel room with two beds, a nightstand, a lamp, and a decorative wall panel.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Phong Nha, a neighborhood in Son Trach, is home to Thuong Hai Hotel. The Duck Stop is a local attraction and the area's natural beauty can be seen at Phong Nha-Ke Bang National Park and Phong Nha Botanic Garden. Visit our Son Trach travel guide
Map
Phong Nha Ke Bang Tourism Center, Son Trach, Phong Nha, Quang Tri

What's nearby

  • A cave interior with stalactites and stalagmites, illuminated by natural light.
    Phong Nha-Ke Bang National Park
    6 min drive - 2.6 miles
  • Phong Nha Visitor Center and Square
    7 min walk - 0.4 miles
  • Phong Nha Cave
    12 min drive - 3.7 miles
  • Suoi Nuoc Mooc
    31 min drive - 16.8 miles
  • Paradise Cave
    33 min drive - 16.8 miles

Getting around

  • Ga Tho Loc Station
    26 min drive
  • Dong Hoi (VDH)
    51 min drive

Restaurants

  • Thiên Thanh
    2 min walk
  • Quán Sáng Vững Huế - Bún Bò Huế
    7 min walk
  • paradise pizza and more
    2 min walk
  • The Villas Restaurant
    16 min walk
  • Cafe Du Am
    7 min walk

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  • Pool
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  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 22 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 1 building
  • 6 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Thuong Hai Hotel have a pool?

Yes, this property has an outdoor pool.

Is Thuong Hai Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Thuong Hai Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Thuong Hai Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Thuong Hai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per vehicle applies.

Where is Thuong Hai Hotel located?

Located in Phong Nha, this hotel is 0.4 mi (0.6 km) from Phong Nha Visitor Center and Square and 2.1 mi (3.4 km) from Phong Nha-Ke Bang National Park. Phong Nha Cave and The Duck Stop are also within 6 mi (10 km).

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Reviews

Thuong Hai Hotel Reviews

8.6

Excellent

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 57 reviews
Rating 8 - Good. 18 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The whole Thuong Hai team was very welcoming and attentive and made our stay very pleasant. The room rate was wallet friendly and breakfast (different egg variations, pan cakes, bread, fresh fruit and coffee/tea) was included. The room was clean and spacious. Would book again 😊
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and accommodating. Can book tours directly from the front desk and rent scooters. In the centre of town with lots of restaurant options around and close to the caves. Definitely would recommend if you're visiting Phong Nha!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great service

The hotel is located nicely in the center of Phong Nha close to restaurants and a few shops. The owner, Mr. Giang, is a very friendly and nice person, and he showed us great flexibility and helped us a lot during our stay there. The rooms are spacious and light. The bathrooms are a bit worn down, but have the necessary facilities. Breakfast is simple but made fresh for you. We had a nice stay here thanks to the incredible hospitality of Mr. Giang and his team.
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Uncomfortable stay!

Hotel Review I had a very disappointing stay at this hotel. Our first room was in terrible condition—there was mold on the ceiling, and the entire room felt damp, even the bedsheets were moist. The air had a musty, earthy smell, which was quite unpleasant. Additionally, the room was dirty, with dust and cobwebs in the corners. In the bathroom, there was a hole in the wall and no hand soap provided. After complaining, we were given a new room the next day, but unfortunately, it was only slightly better. While still not ideal, at least it was an improvement. On the positive side, the staff was helpful in arranging a driver for us, which made it easier to explore the area. Their assistance in this regard was appreciated, but overall, the poor room conditions made our stay far from enjoyable. I would not recommend this hotel.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time but definitely not last

Perfect stay! The owner is so kind and helpful. Would stay here again!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where extremely helpful and welcoming. The asisted me in organizing my travel and transportation plans. The room was spacious and beautiful. The view was also beautiful.
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Dont go

Mold, hard beds and no soap
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We booked 1 room but were given 2 rooms on arrival. We asked if it is a mistake or an upgrade without cost. They said there will be extra cost so we demand to give us the room we book and they switch us back to the original room we booked. The property is clean and in walkable distance (about 1000 ft) to the Phong Nha boat tour.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bright spacious room in ideal location

We stayed three nights in a bright, spacious and comfortable room. We had a balcony with views over the village at the back. Very quiet. Linh, who works on reception went out of his way to make us very welcome and also gave us a 30% off voucher for entrance to the Phong Nna cave. We had breakfast on their 5th floor terrace which has fantastic views. It is just a shame that they didn't serve breakfast every morning there. They didn't have a kettle in the room although Linh was happy to give us a thermos flask of boiling water so we could make a cup of tea in the room every evening. We booked a tour through the hotel to the Paradise Cave and Dark (Mud) cave which was very enjoyable and good fun. The hotel also arranged a drop-off to the airport at Dong Hoi. Would recommend a stay here.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is very friendly and helpful. She made sure that every guest was happy and did not have to worry about nothing. I would definitely recommend this place.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms, clean and close to good restaurants of Phong Nha. Staff are helpful in booking transfer etc.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비굿, 깔끔

가성비가 좋음. 조식도 여러가지 메뉴가 있는데 매우 훌륭하진 않지만 호텔비대비 괜찮음. 기본적으로 깨끗함
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, helped to book activities and buses, also we arrived at 4am and they let us check in in the middle of the night without extra charge!
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ggod locztion for access to local shops and eateries. Reception can organise excellent full day tours. Good complimentary breakfast cooked fresh for you. Lovely people.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location, clean new hotel.

We stayed at Thuong Hai a couple of times. The hotel was clean and modern. Wifi is good. There are lots of restaurants around and a lovely bakery. The boats to Phong Nha cave are a short walk away. Breakfast was cooked to order and when we had a 6:50am pickup they started the breakfast service half an hour early. The staff were keen to offer us tours but not pushy when we declined. The only negative was finding our room key left unattended on top of the counter at reception.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff. Room has nice view.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable Great Location.

Went to Phong Nha Ke Bang to see caves. Had a wonderful time. Hotel was very hospitable. More than I expected for $20/ night.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Staff & service, room comfort

Great hotel

We arrived Phong Nha 4 am in the morning and was a bit nervous if the reception was open. It was and we got to check in early for the nice price of 100000 VND. Ended up staying here for 3 nights. The service was amazing!
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff very friendly and a great help organising taxi and tours etc. Great stay overall.
Stayed 3 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Really helpful staff

Relatively cheap hotel in the center of Phong Nha. We had an open shower leaving the whole bathroom wet after each shower. We had a nice view of Phone Nha at our balcony. The breakfast only includes 1 dish and 1 beverage, which is okay if you consider the price per night. The owner of the hotel is really helpful and is the highlight of this hotel. He wants to help and does not wanna rip you off. We booked our trip to Paradise Cave 7km through him and got a very good price. The motorbike rental was also very cheap (70k Dong for a day).
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value

I highly recommend this place for caving excursions nearby. I had a balcony room which was a great value for the money. Much better than a hostel for about the same price.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

I was upgraded to a balcony room. I was very happy with the room and service. The price was excellent for the quality of the accommodation. I highly recommend.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Great location. Great room.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbares Hotel mit sehr freundlichen Gastgebern

Sehr sauberes und schönes Hotel. Die Besitzer sind SEHR freundlich und zuvorkommend. Kann ich jedem empfehlen, der in dieser Gegend ein Hotel sucht. Das Frühstück war sehr lecker. Ein zusätzliches Plus ist die kleine aber charmante Bar auf dem Dach.
Stayed 5 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of space and friendly staff. Had a pleasant stay for one night.
Stayed 1 night in Mar 2018