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Hotel Svanen, Stays & BW Signature Collection

Property class: 4

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Photo gallery for Hotel Svanen, Stays & BW Signature Collection

A modern hotel entrance with a glass facade, illuminated signage, and a well-lit interior. - Hotel Svanen, Stays & BW Signature Collection (Billund)
A restaurant setting with tables set for dining, featuring glassware, napkins, and a potted plant. - Hotel Svanen, Stays & BW Signature Collection (Billund)
An outdoor seating area with tables and chairs under a large umbrella, a bar area with a counter, and a building in the background. - Hotel Svanen, Stays & BW Signature Collection (Billund)
A modern living room with a fireplace, comfortable seating, and a large TV screen. - Hotel Svanen, Stays & BW Signature Collection (Billund)
A bar area with a long counter, computers, and a bar stocked with bottles. - Hotel Svanen, Stays & BW Signature Collection (Billund)
Located close to Sculpturepark Billund and Lalandia Water Park, Hotel Svanen, Stays & BW Signature Collection provides a terrace, an arcade/game room, and a bar. The on-site restaurant, No 8, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard

A modern hotel room with a sofa, a round table, a bed with a headboard, and a wall-mounted TV displaying a welcome message.

Standard

8.4 out of 10
Very good
(85 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Comfort

7.8 out of 10
Good
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort PLUS

A hotel room with a bed, desk, and TV.

Comfort PLUS

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior

A modern hotel room with a large bed, a desk, a chair, and a TV displaying a restaurant menu.

Superior

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior PLUS.

A hotel room with a large bed, two bedside lamps, a headboard, and a framed picture above the bed.

Superior PLUS.

8.4 out of 10
Very good
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located in Billund, Hotel Svanen, Stays & BW Signature Collection is in the entertainment district and near the airport. Lego House and WOW PARK Billund are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Lalandia Water Park and LEGOLAND® Billund. Traveling with kids? Don't miss Givskud Zoo. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Billund travel guide
Map
Nordmarksvej 8, Billund, 7190

What's nearby

  • Three stone sculptures in a grassy field with a water body and trees in the background.
    Sculpturepark Billund
    5 min walk - 0.3 miles
  • An indoor water park with multiple pools, palm trees, and a covered area with seating.
    Lalandia Water Park
    9 min walk - 0.5 miles
  • A colorful model of a European town with a canal and boats.
    LEGOLAND® Billund
    11 min walk - 0.6 miles
  • Lego House
    2 min drive - 1.2 miles
  • WOW PARK Billund
    2 min drive - 1.4 miles

Getting around

  • Give Station
    19 min drive
  • Billund (BLL)
    6 min drive

Restaurants

  • Billund Gastropub
    2 min drive
  • Knight’s Tavern Restaurant & Bar
    10 min walk
  • Familie Buffet
    13 min walk
  • Pirates’ Coffee
    15 min walk
  • The Heart Cafe
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • No 8

Things to do

  • Air hockey
  • Arcade/game room
  • Foosball table
  • Games
  • TV in common areas
  • Wine tasting room

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heated floor
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2027 to January 2 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Business center
  • Meeting facilities
The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Meeting facilities
The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for DKK 200.00 per stay

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 200.00 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property class

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Frequently asked questions

Is Hotel Svanen, Stays & BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Svanen, Stays & BW Signature Collection?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Svanen, Stays & BW Signature Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Svanen, Stays & BW Signature Collection located?

This family-friendly Billund hotel is located near the airport, within a 10-minute walk of Sculpturepark Billund and Lalandia Water Park. LEGOLAND® Billund and Lego House are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Svanen, Stays & BW Signature Collection Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 442 out of 1006 reviews
Rating 8 - Good. 339 out of 1006 reviews
Rating 6 - Okay. 156 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for those who want to visit Legoland. It' only a 7 min walk to Legoland. Plenty of parking space, great staff, good breakfast. Rooms a a little bit dated but very clean. Excellent place to stay if you're on a Lego trip!
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with a nice location. Very small rooms. Especially for 3 people. Expensive for what you get.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Situated in a convenient spot for Billund Airport. Staff is friendly. Hotel, bathrooms and room were clean.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of my favorite hotels great staff - efficient and hard working good food and cosy atmosphere has everything we needed can’t miss
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice. Breakfast is pretty good. Close to Legoland.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located to Legoland - 15 mins walk. Very useful hotel if you don't want to stay at the resort. Paths along the road are safe and well lit. Staff excellent and friendly. Maybe the luggage storage could be done more securely rather than at the side of the hallway. Room was fine albeit with a small family, it isn't overly spacious. Bathroom and room gets very warm and windows get a lot of condensation as a result so it does get very humid quickly. If you're going to Legoland with the kids, this isn't a big issue albeitif you're child needs to nap, it isn't particularly spacious.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my 5 night stay at Ottlia. Delightful crew, happy hour wine, gym, Italian restaurant upstairs. Breakfast if you choose or free coffee and tea served each morning in the lobby with very comfortable danish designed furniture inviting you to sit and enjoy, great books, Harii art and I even purchased a tile to bring back home. Convenient to both the Meto and S trains. Highly recommend while exploring Copenhagen.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, helpful staff!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excellent staff and food,,,
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, quiet and friendly. A little dated but overall a nice hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely and clean, bed was comfortable with soft sheets and the breakfast had a great range for vegans and non-vegans. The staff were all really friendly and helpful, highly recommend
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not far from the airport and very close to Legoland. My room was very spacious and clean and had all the usual amenities like a kettle, iron and ironing board etc. The breakfast buffet was more than adequate with a varied selection of cereals, bread, coffee, juices etc. It has very limited vegetarian options.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic hotel for visting Legoland and Lego House. Both these locations within walking distance which is great. The staff are fantastic and especially Jan on front of house who made us feel so welcome and helped our daughter with her scrapbook! Highly reccomend this hotel for families and great breakfast! Well definitley be back!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location at walking distance from both Legoland, Lego House, and some restaurants. Hotel restaurant is also quite a nice dining option.
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Very family-friendly hotel. Good and free parking. Good customer service. No fridge in the room. Bad ventilation. Door to bathroom sags and was hard to close and open. The room doesn't seem to be well maintained.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, quiet, nice breakfast. Friendly helpful staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, nice People who work for the hotel. Good breakfast.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all staff brilliant
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice staff. Basic but clean rooms. Nice shower. Great parking available. “Wine Hour” is a nice touch if you’re at the hotel at that time of the day. Would stay here again.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasty food in the restaurant
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place next to attractions

Food was really good and was staff helpful. Location of the hotel is within walking distance of all main attractions. Only minor downside is the lack of A/C in rooms but windows can be opened on two sides of the room so that helps.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its quite close to everything yet not in the middle. Nice and cozy for a relaxed weekend
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
This property through the photos makes it seem much nicer than it is, the property is outdated and a motel feel more than a nice hotel. The room had an incredibly strong smell, we ended up just driving back to Copenhagen rather than staying in Billund for the night. They did not honor the VIP perks we were supposed to get. Parking was easy, the room was spacious, and the TV lets you login to your own streaming service which was nice. It’s an average motel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Very good except for ventilation in room which was not good at all. Was not very hot outside during our stay though. You had to sleep with open windows on bottom floor.
Stayed 2 nights in Jul 2025