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Western Inn Motel Billings

Property class: 2.5

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Photo gallery for Western Inn Motel Billings

A log cabin-style kitchen with wooden walls, a dining table, chairs, a refrigerator, and hanging pendant lights. - Western Inn Motel Billings (Billings)
A hotel hallway with a patterned carpet, white walls, and doors on both sides. - Western Inn Motel Billings (Billings)
A compact hotel room with a kitchenette, a flat-screen TV mounted on the wall, and a small desk with a microwave, coffee maker, and cups. - Western Inn Motel Billings (Billings)
A Western Inn building with a green awning, a fire alarm system, and a planter with plants. - Western Inn Motel Billings (Billings)
A reception desk with a stone base, a clock, and a television screen on the wall. - Western Inn Motel Billings (Billings)
Take advantage of free continental breakfast, a free roundtrip airport shuttle, and laundry facilities at Western Inn Motel Billings. Free in-room WiFi and a snack bar/deli are available to all guests.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a small table, and a chair.

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Downtown Billings, a neighborhood in Billings, Western Inn Motel Billings is near the airport. The area's natural beauty can be seen at Lake Elmo State Park and Pictograph Cave State Park, while Moss Mansion Museum and Alberta Bair Theater are cultural highlights. Wise Wonders Science & Discovery Museum and Four Dances Recreation Area are also worth visiting. Visit our Billings travel guide
Map
3311 2ND AVENUE NORTH, Billings, MT, 59101

What's nearby

  • Alberta Bair Theater
    9 min walk - 0.5 miles
  • Skypoint
    9 min walk - 0.5 miles
  • Yellowstone Art Museum
    11 min walk - 0.6 miles
  • The Pub Station
    13 min walk - 0.7 miles
  • Billings Depot
    16 min walk - 0.9 miles

Getting around

  • Billings Logan Intl. Airport (BIL)
    7 min drive

Restaurants

  • Captain Scurvy’s Black Dragon Den
    15 min walk
  • Rail Line Coffee
    13 min walk
  • Stella's Kitchen & Bakery
    12 min walk
  • Montana Brewing Company
    8 min walk
  • Billings Public Library
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle during limited hours at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 15.99 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 15.99 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Western Inn Motel Billings pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 15.99 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Western Inn Motel Billings?

Check-in start time: 3:30 PM; Check-in end time: 11 PM.

What time is check-out at Western Inn Motel Billings?

Check-out is at 11 AM.

Does Western Inn Motel Billings provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Western Inn Motel Billings located?

Located in Downtown Billings, this hotel is within a 5-minute walk of Becks Bourbon Street Casino, Moss Mansion Museum, and Wise Wonders Science & Discovery Museum. St. Patrick's Co-Cathedral and Skypoint are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Western Inn Motel Billings Reviews

6.6

7.0

Cleanliness

6.8

Location

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 157 reviews
Rating 8 - Good. 41 out of 157 reviews
Rating 6 - Okay. 48 out of 157 reviews
Rating 4 - Poor. 26 out of 157 reviews
Rating 2 - Terrible. 16 out of 157 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was on my way to Williston N. Dakota. The stay at Western Inn, Billings Mt. gave the chance to take a break from a 12 hr. drive from home (East Wenatchee,WA. If I were to make that run again, I would stay @ the Western Inn.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a coffee pot othet places didnt and quite it noisr at othet ones
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Great location near downtown Billings. The facility looks taking care of and clean. The staff is friendly and helpful
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid value not flashy.

A solid hotel.Not flashy, but serviceable.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish room with king size bed. Small lobby limited seating breakfast. Great staff, very friendly and helpful.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very nice and personable, however the cleanliness of the place was undesirable. The carpet had large stains. The shower door looked as though it was not cleaned in some time. I had to ask the housekeeper twice to clean my bathroom and she did not provide cups, sugar or stirrers for coffee. The picture attached was not what my room looked like
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
When I first got there I ordered a room with two queens and they gave us a room with 2 full beds. At three in the morning we all woke up because the room was very very hot the central air was not working. And on top of that I went to go ask for a fan and the front doors to the motel were closed so we suffered with the heat. Towels were stained with brown. Terrible motel would never stay there again
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Everyone is very friendly. We had a small special request, and they did their best to accommodate.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Staff & service
Somewhat old with old bed that creeked. Good staff that was helpful.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
They advertise airport shuttle service but it's not always available. The room was not even remotely clean. I could see that the surfaces had been washed but there was deep filth on the baseboards and in corners. The bed was old and uncomfortable and the room temperature couldn't be adjusted.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may not be the most updated motel, but they make up for it in customer service. The owner is so nice, friendly, and helpful. They have continental breakfast, and sell snacks and drinks in the front office. The owner would throw in a free candy bar most times. There is a washer and dryer for guests' use, and it was nice to not have to do laundry when I got home.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
It is an older motel run by a small staff of friendly and competent people. The rooms were adequate with all of the things you'd expect in a 2 star motel. Only a couple issues we didn't expect. 1) There were ants on the floor of the shower however they were quickly taken care of when we notified the desk attendant. 2) The queen beds were noisy whenever you move in the bed. I've never seen or heard of that before.
Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't waste the money!!!

The hotel was dirty. Air conditioning worked when it wanted to and the beds were awful. Lumpy, and they squeaked bad every time you moved. If this was a recently remodeled hotel I would hate to see what it was like before. Would not waste the money to stay again.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, but overpriced for the conditions and amenities.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great staff!

The room was a little run down, and they do charge for pets. The free breakfast was cereal and there's no tub.i wound up paying about $115.00 for a two star hotel. BUT the family running the place were absolutely the sweetest! I really enjoyed their friendliness and energy.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miserable Dump

It was filthy. They surprised me with a $50.00 “deposit” requirement when I checked in. It still has not been refunded. The breakfast is a bowl of cereal. Avoid this place.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service

A motel to stay away from.

It took a long time to get checked it. Breakfast wasn’t served until 7:30. We had to take the cover of the toilet so it could flush it because the handle was on the side to close to the sink. Also breakfast was not some thing to write home about.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty towels, carpet in room dirty, no locks on the door to the hallway, uncomfortable bed and the pillows were bad too. Staff was super nice and friendly, efficient.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Motel is very old and outdated . It is very clean and the staff are friendly
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this motel in Billings Montana for the duration of my stay which was a week. The staff there was incredibly kind and helpful. I enjoyed my stay very much. The only problem that I had, was that the room had no AC, and until i figured out to open the door to the porch it was little on the warm side, after that the problem was solved and no real issue. I would recommend that they put some kind of screen door on there or something because while opening the door did solve my problem for the heat it also allowed bugs to come in or more the point..bees. While not detrimental to my health I do have a phobia of bees and also there are some people who are deathly allergic to them. so just a thought, nothing more. other than that my stay was wonderful and i would recomend them to just about anyone.
Stayed 5 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, shower had good water pressure. Location sort of enh.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Very friendly, very clean

The people are great, the rooms are clean, the walls are thin and the water pressure in my shower was so low that it was hard to bathe. I don't want to dissuade anyone from staying there and I'm sure other rooms have showers that work better but being able to get clean can be kind of a big thing.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Comfortable place for an overnight stay with family. We had the 3 queen room and it was clean and comfortable. Breakfast was standard donuts, cereal, and fruit. It was plentiful and regularly replenished. Didn't see much of the neighborhood, but heard there was a neat farmer's market down the street. Only real issue was the shower was hard to adjust and had little pressure when the neighbors were using theirs. I would be happy to stay here again!
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is badly in need of a good cleaning, with new towels, sheets etc. It is a difficult hotel in which to stay, particularly for someone with a handicap as one must travel up stairs and down stairs, and across to another building. The risers on the stairs date so narrow they would not meet Code in Canada. The parking lot is in terrible disrepair. Housekeeping missed our room totally one night. Amenities were not replaced on a daily basis. We would never stay there again .
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Easy to reach. Easy to find. Good location. Clean room, lovely big shower. Could use new mattresses.
Stayed 1 night in Sep 2018