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Quality Inn

Property class: 2.5

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Photo gallery for Quality Inn

An indoor swimming pool with wooden beams, lounge chairs, and tables. - Quality Inn (Billings)
A two-story house with a patio area featuring outdoor furniture and a small garden. - Quality Inn (Billings)
A lobby with a reception desk, two leather armchairs, a sofa, and decorative wall art. - Quality Inn (Billings)
A hotel room with a brown leather sofa, a grey armchair, a wooden coffee table, and a bedside table. There is a large window with a view of a building outside. - Quality Inn (Billings)
A hotel room with a wooden floor, a desk with a chair, a large mirror, a television, and a bathroom with a sink and towel rack. - Quality Inn (Billings)
You can look forward to free cooked-to-order breakfast, a terrace, and laundry facilities at Quality Inn. For some rest and relaxation, visit the sauna or the hot tub. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV, a lamp, a window with curtains, and an air conditioning unit.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A living room with a black leather chair, a brown leather sofa, a small table with a lamp, and a microwave on a shelf.

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a computer, a mirror, a dresser, a bathroom with a sink and toilet, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a chair, a desk lamp, a TV, and a mirror.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a chair, a desk lamp, a TV, and a mirror.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a computer, a mirror, a dresser, a bathroom with a sink and toilet, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Room, 1 King Bed, Accessible, Non Smoking

A living room with a dark blue armchair, a brown leather sofa, a small table with a telephone, and a trash bin.

Business Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a desk with a mirror, a television, a dresser, an air conditioning unit, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Business Room, Nonsmoking

A hotel room with two beds, a desk, a lamp, and a painting on the wall.

2 Queen Beds, Business Room, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a mirror, a dresser, a bathroom with a sink and toilet, and a window with curtains.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a chair. There are framed pictures on the walls and a lamp on the desk.

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(64 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

West End, a neighborhood in Billings, is home to Quality Inn. Moss Mansion Museum and Skypoint are local landmarks, and some of the area's attractions include Geyser Park and Reef Indoor Water Park. Looking to enjoy an event or a game while in town? See what's going on at First Interstate Arena at MetraPark, or consider a night out at The Pub Station. Spend some time exploring the area's activities, including golfing. Visit our Billings travel guide
Map
2036 Overland Ave, Billings, MT, 59102

What's nearby

  • Copper Creek Casino
    12 min walk - 0.7 miles
  • Amend Park
    3 min drive - 1.8 miles
  • Rimrock Mall
    3 min drive - 1.3 miles
  • Lucky Lil's Casino
    3 min drive - 1.3 miles
  • Jackpot Casino
    3 min drive - 1.3 miles

Getting around

  • Billings Logan Intl. Airport (BIL)
    15 min drive

Restaurants

  • Applebee's Grill + Bar
    14 min walk
  • Cracker Barrel
    19 min walk
  • Texas Roadhouse
    7 min walk
  • Starbucks
    4 min walk
  • Olive Garden
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Frequently asked questions

Does Quality Inn have a pool?

Yes, this property has an indoor pool.

Is Quality Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Quality Inn?

Check-out is at noon.

Where is Quality Inn located?

Located in West End, this hotel is within a 15-minute walk of Lucky Lil's Casino and Copper Creek Casino. Magic City Casino and Onyx Casino are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Reviews

8.4

Very Good

8.4

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 528 out of 1020 reviews
Rating 8 - Good. 267 out of 1020 reviews
Rating 6 - Okay. 124 out of 1020 reviews
Rating 4 - Poor. 50 out of 1020 reviews
Rating 2 - Terrible. 51 out of 1020 reviews

Reviews

Verified review

6/10 Okay

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised at how popular this location was. Decent hotel for the price.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Bunnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suite room.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted at the desk by delightful staff. Their cook-to-order breakfast was fantastic and a nice change from the usual.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, staff, and an outstanding free breakfast prepared on the spot by a grill cook.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was very spacious and clean. The breakfast was amazing! They had someone cooking breakfast for you (you fill out a card selecting your options) addition to cold food options. Hot tub was huge!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great breakfast, pool was decent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hot tub, friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, comfortable bed, great hot tub & pool and made to order hot breakfast is wonderful!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and professional
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, comfortable bed, staff very nice, helpful. Made to order breakfast was great! Places to eat supper close by.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Lisa

Made to order breakfast was amazing! Our room was clean & pretty comfortable. It was noisy but not bad. Lots of kids running & the hotel was next to a busy train track.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast of the 11 day trip. Internet and TV wasn't working when we arrived, Door closest to our room would not work with keycard. No elevator to second floor. Internet and TV was working after dinner. Room was good for one night stay.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Anna

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff was pretty bleak and didn’t seem to care or want to be there. My room had a smell like someone had smoked in it at one point. Room size was huge and bed comfy. Breakfast was great especially the free custom grill orders.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Required transfer to another room shortly after arrival due to large guest argument in adjacent room. Our 2nd Room was very clean and quiet. Convenient location to restaurants in the area. Would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. The room was a little out dated and the parking lot needs the lines redone, and the handicap spaces need to be clearly marked. The fresh breakfast was the best!!
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Helen

Liked: Staff & service
Hotel is dated and can use a good deep clean. Internet was not working while we were there and several of us were outside to get our phones to work (spotty connection). Make sure to leave a tip for Mary, who is the star of the hotel. She cooks the made to order breakfast, definitely preferable to the continental option. It's like going to grandma's for a simple breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with separate sitting area. Good hot tub. Wonderful breakfast. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and located in an area with plenty of restaurants and shopping. Only complaint is that the water pressure and shower controls were outdated and terrible.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a wonderful surprise. Breakfast was made to order. Mary did a fantastic job.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough nice things about the breakfast, we got a plate of made to order pancakes, eggs,hash browns, toast and bacon. They had a kitchen they were making them in fresh for us, in addition to a waffle iron, fruit, muffins, and other breakfast things. The pool was very nice as well and the room was great. If we ever come back through Billings again, I know we will stay here again, can't recommend strongly enough
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, nice comfy sheets and yummy breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Nice pool and hot tub, great breakfast, nice room and staff
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Gregory

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Convenient location to restaurants and business on west side. Property had cigarette butts and trash at all entrances. Side door entrance did not open with card. Other guests allowed their dog to crap in the hallway and did not clean up. Notified front desk and it was picked up but still left smear and smell.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff, location was nice.
Stayed 1 night in Feb 2026