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Best Western Plus Kelly Inn & Suites

2.5 star property
Travelers gather around the welcoming lobby fireplace or relax in the spa tub before enjoying a hearty breakfast and spending time at the indoor pool

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Photo gallery for Best Western Plus Kelly Inn & Suites

An indoor swimming pool with a slide, a wooden ceiling, and a stone wall. - Best Western Plus Kelly Inn & Suites (Billings)
A spacious kitchen with a central island, a stone fireplace, and a dining area with wooden furniture. - Best Western Plus Kelly Inn & Suites (Billings)
A hotel room with two beds, a stone fireplace, a TV, and a desk with a lamp. - Best Western Plus Kelly Inn & Suites (Billings)
Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room) | Pillowtop beds, desk, laptop workspace, blackout drapes - Best Western Plus Kelly Inn & Suites (Billings)
A lodge with a stone facade, a covered entrance, and a green roof. - Best Western Plus Kelly Inn & Suites (Billings)
Best Western Plus Kelly Inn & Suites welcomes guests with a warm fireplace lobby and relaxing spa tub. Start your day with a full breakfast, enjoy the indoor pool or sun loungers. Free WiFi, express check-out, and impressive staff complete the experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for 2 Queen Beds, Non-Smoking, Cabin Fever Family, Jetted Tub, Fireplace

Pillowtop beds, desk, laptop workspace, blackout drapes

2 Queen Beds, Non-Smoking, Cabin Fever Family, Jetted Tub, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite-1 King Bed, Non-Smoking, Moon Over Montana, Jetted Tub, Two Fireplaces

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite-1 King Bed, Non-Smoking, Moon Over Montana, Jetted Tub, Two Fireplaces

  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite)

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub (Cabin Fever Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite)

A compact kitchen with a microwave, cabinets, and a dining area with a wooden table and chairs.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Moon Over Montana Suite)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Heartland Loft)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Mustang Canyon)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A living room with a stone fireplace, leather sofas, a coffee table, and a television mounted on the wall.

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 queen beds, nonsmoking

A hotel room with two beds, a desk, and a chair.

2 queen beds, nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a chair, two bedside tables with lamps, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Southwest Corridor, a neighborhood in Billings, is home to Best Western Plus Kelly Inn & Suites. Moss Mansion Museum and Western Heritage Center are cultural highlights, and some of the area's landmarks include Skypoint and Billings Depot. Wise Wonders Science & Discovery Museum and Geyser Park are also worth visiting. Explore all the area has to offer with hunting and hiking/biking trails. Visit our Billings travel guide
Map
4915 Southgate Drive, Billings, MT, 59101

What's nearby

  • Amend Park
    5 min walk - 0.3 miles
  • Norm Schoenthal Island
    2 min drive - 1.3 miles
  • Reef Indoor Water Park
    5 min drive - 4.2 miles
  • The Pub Station
    6 min drive - 3.5 miles
  • First Interstate Arena at MetraPark
    10 min drive - 5.2 miles

Getting around

  • Billings Logan Intl. Airport (BIL)
    16 min drive

Restaurants

  • Wendy's
    10 min walk
  • Starbucks
    3 min drive
  • McDonald's
    3 min walk
  • Taco Bell
    5 min walk
  • Starbucks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,495 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.8 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Rollaway bed fee: USD 10.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Does Best Western Plus Kelly Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Best Western Plus Kelly Inn & Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Kelly Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Kelly Inn & Suites?

Check-out is at noon.

Where is Best Western Plus Kelly Inn & Suites located?

Located in Southwest Corridor, this hotel is within 2 mi (3 km) of Amend Park, Norm Schoenthal Island, and Yellowstone River. Riverfront Park and Copper Creek Casino are also within 3 mi (5 km).

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Reviews

Best Western Plus Kelly Inn & Suites Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 680 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel at a great price. The kids loved the pool and the breakfast was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking facility. Breakfast was the best we have had in four hotels so far. Room was very nice! Definitely a family fun hotel with themed pool!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked decor, staff very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice rooms. The pool is great for kids. Will stay again
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast. A unique property but an enjoyable place to stay.i would return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 + a pet had a great stay here on our summer roadtrip. The staff was so friendly, the hotel was clean, unique, and had the best pool for kids! We loved the complimentary warm cookies in the evening and the little carved bears around the property. Strongly recommend!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable bears on the balcony are a family favorite!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel. Clean and quiet. Wouldn't hesitate to stay here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so beautiful. My bed was a little lumpy, but my husbands was great. The free breakfast was a nice treat. Scrambled eggs, sausage, yogurt, waffle, muffins, fruit, juice, etc. Well worth it. I would stay here again. Very nice staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would gladly pay more to stay here versus a cheaper hotel because of the extras they offer - checkout at noon is so nice, breakfast till 10am, gluten free offers and dairy free milk is above and beyond. The pool is great (when there aren’t a zillion rowdy kids running around) kidding but, am I? The staff is so kind and helpful. This was the first time I asked for a rollaway bed and it was actually in my room when I got in there and it wasn’t a piece of crap either. We love this hotel!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and very clean. No carpet!!! Great pool/hot tub. Friendly staff. Highly recommended.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and the rooms are always clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose this place every time! Our number one pick. Great Staff and Super Clean!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great family hotel!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and excellent staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean, comfortable and pet friendly!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Breakfast was amazing. Will stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jean Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for three nights and chose it because of the pool area. It was perfect for kids, and ours had so much fun. The room was spacious and included a fridge and oven, which made it ideal for families with young children. The location was excellent, with easy access to everything. It was also just a block away from a large indoor park for kids, which was a great bonus. The breakfast was good, although it would have been nice to have more hot food options. The front desk staff member who helped us was truly amazing. I wish I had asked for his name so I could recognize him. Billings is an amazing and very welcoming city. We will definitely be back!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Jessika

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was fun, breakfast had good choices
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Tiare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a one-day stay. Breakfast was warm and pool area was nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice pool and hot tub, great breakfast hours, and love the later check out time
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean, cozy, great breakfast, kind and helpful staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness
The hotel and pool area were very clean. The staff was very helpful and kind. We all had an amazing stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
Stayed there because of pool. It is perfect for young children.
Stayed 1 night in Mar 2026