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Occidental Bilbao

4.0 star property
Travelers savor Mediterranean cuisine at The Kitchen restaurant, then unwind by the fireplace or cool off with a refreshing dip in the inviting pool

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Photo gallery for Occidental Bilbao

A modern lounge area with a fireplace, comfortable seating, and a large window offering a view of the outdoors. - Occidental Bilbao (Bilbao)
A modern indoor swimming pool with multiple lanes, a seating area, and a 'Metropolitan' sign on the wall. - Occidental Bilbao (Bilbao)
A modern lobby with a black sofa, yellow and green cushions, a fireplace, and a wooden ceiling. - Occidental Bilbao (Bilbao)
A modern lobby with seating areas, a fireplace, and a large window offering a view of greenery. - Occidental Bilbao (Bilbao)
A modern hotel with a swimming pool, multiple floors, and a well-lit exterior. - Occidental Bilbao (Bilbao)
Located in the heart of Bilbao, Occidental Bilbao offers an upscale retreat with a Mediterranean vibe. Enjoy meals at The Kitchen, relax on the terrace or in the garden, and rejuvenate with spa treatments. Free in-room WiFi and attentive staff enhance the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Family Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (2x2 Family Plan)

A hotel room with two beds, a desk, and a chair.

Family Room (2x2 Family Plan)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room (with extra bed)

A modern hotel room with a large bed, a desk with a chair, and a view of the outdoors.

Superior Room (with extra bed)

7.6 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a TV mounted on the wall.

Superior Room

9.2 out of 10
Wonderful
(40 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Begoña, a neighborhood in Bilbao, Occidental Bilbao is near a metro station. Guggenheim Museum Bilbao and Diocesan Museum of Sacred Art are cultural highlights, and some of the area's activities can be experienced at Port of Bilbao and Funicular de Artxanda. Azkuna Zentroa and Culture House Barrainkua are also worth visiting. Visit our Bilbao travel guide
Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006

What's nearby

  • A river with a bridge, a historic building with a clock tower, and modern architecture along the riverbank.
    Ribera Market
    12 min walk - 0.7 miles
  • A bustling outdoor café with tables and chairs, surrounded by historic buildings with arches and balconies.
    Plaza Nueva
    13 min walk - 0.7 miles
  • A cathedral interior with high vaulted ceilings, stained glass windows, and rows of wooden pews.
    Santiago Cathedral
    14 min walk - 0.8 miles
  • A historic building with ornate architecture, a bridge, and a river.
    Arriaga Theater
    14 min walk - 0.8 miles
  • Museum of Archaeology Bizkaya
    9 min walk - 0.5 miles

Getting around

  • Bilbao Miribilla Station
    5 min drive
  • Santutxu Station
    6 min walk
  • Bilbao Airport (BIO)
    15 min drive

Restaurants

  • Restaurante Karlos
    9 min walk
  • Pub Imola
    7 min walk
  • Cafeteria Errondaberri
    5 min walk
  • Etxadi
    5 min walk
  • El Refugio
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
  • Spa
The property will be renovating from August 24 2026 to August 30 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Access to the spa and gym facilities is limited to once per day per person.
Property Registration Number B07548696

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Occidental Bilbao have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM. The property will be renovating the pool from August 24 2026 to August 30 2026 (completion date subject to change).

Is Occidental Bilbao pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 22 per day.

What time is check-in at Occidental Bilbao?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Occidental Bilbao?

Check-out is at noon.

Where is Occidental Bilbao located?

Located in Begoña, this spa hotel is steps from Begoña BasIlica and Basilica of Begona. Etxebarria Park and Museum of Passages of Bilbao are also within 15 minutes. Santutxu Station is 6 minutes by foot and Basarrate Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Occidental Bilbao Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 372 out of 763 reviews
Rating 8 - Good. 270 out of 763 reviews
Rating 6 - Okay. 81 out of 763 reviews
Rating 4 - Poor. 23 out of 763 reviews
Rating 2 - Terrible. 17 out of 763 reviews

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. Excellent breakfast and the bar is very good and good value
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff and great restaurant!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Nice staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Great location within 15 min walking distance to old town to enjoy pintxos and bars. Helpful staff. Great breakfast buffet from classic eggs and bacon to local Jamon and pastries. Good access to the airport and local highways.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The hotel was clean, very comfortable and plenty of space to relax. The location is about a 15 minute walk to the old town centre. An uphill trek back but if you are not fully abled , a taxi is only 5 or 6 Euros.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff really helpful for everything. Very nice hotel with good spacious rooms. Location is good, especially for an easy airport transfer, however for tourist things given the up / down of Bilbao levels, its very hilly, its best to use the metro, which is 2 min walk from the hotel. Lovely city, very friendly and has easy access to beaches via metro line. Recommend Sopela beach for Atlantic.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Nick

Great breakfast, comfortable beds, clean rooms.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception and lounge area . Lovely pool and solarium area. Close to Metro to downtown . Good breakfast. Rooms had great modern bathrooms but were a little bijou for two adults and one child . Lack of storage space was an issue too .
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Keren

Liked: Cleanliness, staff & service
Great breakfast. Location is not great androoms on lowe floors are a little depressing.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost the staff are this hotels best asset. Arriving after a very early flight we did not expect to be allocated a room especially with our experience’s at home in the U.K. However, much to our surprise , we were found a room and checked in. The reception staff were very friendly and helpful. Bar and restaurant staff were excellent. My only criticism would be that on occasions the room had still not been cleaned late in the afternoon.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Rukhsar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great proximity to the city centre
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy & very friendly staff, Bar staff we very friendly, rooms were clean but a little small & not enough hangers & no cupboard / draw space. Reception lounge area was fabulous & great 2 sit & relax & have a drink. Bit out of it but Metro just around the corner & only 1 stop to old town, get a metro card as it is so cheap & easy to use.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Pui Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to metro (3 minutes walk) located in city center. Supermarkets just around the corner. 20 minutes walk to old town. Clean and spacious room, comfy bed. Nice friendly staff (housekeep, front desk and bar). Very helpful receptionists. Especially Arrate, try hard to help us to find a way to Santander. Two thumbs up!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Good location, nice hotel
Stayed 2 nights in May 2024
Verified review

8/10 Good

Enza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of setvices offered by the hotel, supportive staff, well linked with the city center
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Bilbao

Nice hotel in Bilbao , not too far from city sightseeing and close to the airport
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable hotel. We.will be staying there again after we visit other stops in Spain, before we fly home from the airport in Bilbao.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underground car park. We stayed while passing through on motorbikes. Hotel is a nice distance from city centre and is definitely motorbike friendly. But i recomend you enter the carpark from the rear entrance if on 2 wheels, the ramp on front of the hotel is very slippy when wet!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Good hotel, good location, nice views of city. Unfortunately we chose to stay here because it had a pool but it was closed for our entire stay.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Night Stay

Excellent hotel, with very friendly staff - especially the lady who served me dinner my first night. I forget her name. The hotel was a bit hard to find at first, but once I got there I realised there's a metro stop just a 2 min walk away. It's only one stop from the old town then. Highly recommend this place.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good time and a good diner our last evening. Breakfast excellent. Rooms proper.
Stayed 4 nights in May 2024