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Arenal Suites Bilbao

2.0 star property
Pension in Bilbao

Choose dates to view prices

Arenal Suites Bilbao welcomes visitors to the heart of Bilbao City Centre with practical amenities. Guests enjoy WiFi, safe luggage storage, and personalized tour recommendations from the helpful concierge staff - a combination that consistently earns enthusiastic reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Business Room

Individually decorated, individually furnished, laptop workspace

Business Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Individually decorated, individually furnished, laptop workspace

Junior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room

Individually decorated, individually furnished, laptop workspace

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Individually decorated, individually furnished, laptop workspace

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room | Bathroom | Shower, rainfall showerhead

Romantic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Studio

Exclusive Studio | Living area | TV

Exclusive Studio

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle Maria Muñoz nº6, Bilbao, Vizcaya, 48005

What's nearby

  • Museum of Archaeology Bizkaya - 2 min walk - 0.1 miles
  • Plaza Miguel de Unamuno - 2 min walk - 0.1 miles
  • Plaza Nueva - 2 min walk - 0.1 miles
  • Ribera Market - 3 min walk - 0.2 miles
  • Arriaga Theater - 3 min walk - 0.2 miles

Getting around

  • Casco Viejo Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
  • Bilbao Airport (BIO) - 22 min drive

Restaurants

  • ‪Café Bar Bilbao - ‬2 min walk
  • ‪Zuga - ‬3 min walk
  • ‪Bacaicoa bar - ‬3 min walk
  • ‪Gerri Taberna - ‬2 min walk
  • ‪Panaderia Bizkarra - ‬2 min walk

About this property

Arenal Suites Bilbao

Pension near Guggenheim Museum Bilbao
Close to San Mames Stadium, Arenal Suites Bilbao has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises, concierge services, and luggage storage
  • Tour/ticket assistance
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Heating and ceiling fans
  • Bathrooms with rainfall showers
  • TVs with digital channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV with digital channels

More

  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao

Frequently asked questions

Is Arenal Suites Bilbao pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Arenal Suites Bilbao doesn't offer parking.

What time is check-in at Arenal Suites Bilbao?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Arenal Suites Bilbao?

Check-out is at 11:00 AM.

Where is Arenal Suites Bilbao located?

Located in Bilbao City Centre, this pension is steps from Basque Museum of Bilbao, Studio Arte Marquesteria, and Church of Santos Juanes. Plaza Miguel de Unamuno and Museum of Archaeology Bizkaya are just steps away. Casco Viejo Station and Ribera Tram Stop are within a 5-minute walk.

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Reviews

Arenal Suites Bilbao Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 110 out of 278 reviews
Rating 8 - Good. 113 out of 278 reviews
Rating 6 - Okay. 33 out of 278 reviews
Rating 4 - Poor. 16 out of 278 reviews
Rating 2 - Terrible. 6 out of 278 reviews

Reviews

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the old center. Modern rooms with a good bed.
Stayed 2 nights in Sep 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights at Arenal Suites

Arenal Suites is a great place to stay, super clean and very comfortable. The staff were very helpful and professional.
Stayed 3 nights in Jul 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Good value room in the old city close to everything including the metro. Super quiet despite location. Basic room, but had what you needed and great shower. Very clean. Little natural light in room, but spent most time outside so not a big issue. Easy to walk to train station, Guggenheim etc. Would stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Niurka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! It's centrally located and within walking distance to everything like restaurants, shops, and main attractions. Clean, comfortable, and convenient. Highly recommended for anyone looking for value and location!
Stayed 5 nights in Jul 2025

10/10 Excellent

Alys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem, close to everything

Fantastic stay. Clean comfy and quiet.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location of hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gek

Liked: Cleanliness, staff & service, property conditions & facilities
Would return to the same hotel because it was so walkable, close to the old center and relatively quiet even in the middle of the center. Didn't open the windows and balcony doors, so it must be the good sound proofing of the doors. Reception was very friendly and helpful. Room was spacious and airy. Furnished quite sparsely but the price was reasonable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in great location

Great location in old town with a metro station just around the corner (but you can also easily walk everywhere). Room was spacious, clean and comfortable. Staff was really nice and helpful. Could be nice with a sign in the reception with opening hours/be right back if staff are away helping somebody ☺️
Stayed 4 nights in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area near everything. Great room. The only downside is that it didn’t have air conditioning but at least it had a fan.
Stayed 2 nights in Jun 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Appartments, lively neighbourhood - just wonderful, thank you!!! :-)
Stayed 4 nights in Apr 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for short stays

Great location room very clean comfortable but room we were in bit clostathobic,and stairs to walk up to first floor.
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and organized.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Hot August Nights

Location is fantastic. An easy 3-5 minute walk from the metro station and you’re right in the middle of Casco Viejo. Front desk staff was amazing. Cleaning supplies used have an over-powering odour. Those sensitive to scents might want to avoid. And the room was sweltering. Ceiling fan helped a lot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel in the perfect location

Absolutely fabulous location. Couple of minutes walk to the piazza. The underground is less than a minute walk. Lots of bars and food places. The hotel is spotless. Staff are lovely. And that bed. Oh my word, I wanted to take it with me to the next hotel! Most comfortable hotel bed I’ve slept in for a long time. Thoroughly enjoyed our stay. The stairs are not for the faint hearted though!
Stayed 3 nights in Jun 2025

8/10 Good

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in the heart of Old Town. The room was modern but small. We were hardly there so no issue. Very friendly staff. If you're a walker its perfect. Taxis are close by, 5 min. Walk. All in all a lovely stay.
Stayed 4 nights in May 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value really. Considering it's the heart of the city couldn't have asked for more. Clean and in general looking good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Unit was modern and clean. Windows were very soundproof. Very centrally located. Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old property with no lift, which did not bother us personally, but it may be an issue for the less mobile. Bedroom and bathroom were excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.
Stayed 2 nights in Aug 2022

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay; perfect for the solo traveller

Good bed, amazing shower, balcony overlooking the road and peace of mind for the duration of my stay --- could not ask for more. Everything in the city is in reasonable walking distance. Likely will return in a few days before heading back home.
Stayed 3 nights in Jul 2024

8/10 Good

verner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet. Recommended

Nice clean and quiet. Good beds
Stayed 1 night in Jul 2022

8/10 Good

Thi Dieu Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of eateries around, 2 minutes walk to the metro and walkable to most attractions in central Bilbao. Very clean and spacious room. However, no kettle or any tea/coffee facility in the room which was a bit disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the room practical and the check-in efficient. I like the fact that there is codes on doors (no key to carry). The hotel location is very central. I spend a night there for 66€ so I definitely recommend this place for a short stay in Bilbao!
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real little gem behind an inconspicuous door of the street, an old wooden staircase like going back in time. Helpful friendly staff. Having a bit is Spanish was helpful when booking in. Rooms were basic but spotlessly clean. Great area in the old part of town.
Stayed 2 nights in Apr 2023
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Policies

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