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Casual Blue

2.0 star property
Travelers find a welcoming base at this pension where multilingual staff help craft perfect days exploring Bilbao's cultural treasures and hidden corners

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Photo gallery for Casual Blue

A building with a large wooden double door, a BM store on the right, and a small balcony with a plant. - Casual Blue (Bilbao)
A hotel room with a bed, a desk, a chair, a radiator, and a wall with a blue escalator mural. - Casual Blue (Bilbao)
A corridor with stone columns and a tiled floor, leading to a building with a sign that reads "PAD". - Casual Blue (Bilbao)
A staircase with marble steps leading to a door with a metal gate. - Casual Blue (Bilbao)
A grand entrance with a marble floor, ornate ceiling, and statues flanking the doors. - Casual Blue (Bilbao)
Located in central Bilbao, Casual Blue is steps from Plaza Nueva. Guests enjoy free WiFi, express check-out, and luggage storage. Nearby, the vibrant Ribera Market and elegant Plaza Moyua offer a taste of the city's character.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

A hotel room with a large bed, a wooden headboard, a nightstand, a lamp, a chair, and a window with curtains.

Double Room

7.4 out of 10
Good
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, Balcony

A hotel room with two beds, a desk, a chair, a TV, and a large wall mural.

Triple Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Quadruple Room, Balcony (Superior)

A hotel room with three beds, a desk, and a cityscape mural on the wall.

Superior Quadruple Room, Balcony (Superior)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Studio, 2 Bedrooms

A modern hotel room with a wooden headboard, a large bed with white and blue bedding, a bedside table, a flat-screen TV mounted on the wall, and a framed artwork above the bed.

Studio, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a window with curtains.

Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Bilbao City Centre neighborhood, Casual Blue is connected to a rail/subway station. Guggenheim Museum Bilbao and Bilbao Fine Arts Museum are cultural highlights, and some of the area's notable landmarks include Plaza Nueva and Plaza Moyua. Looking to enjoy an event or a game while in town? See what's going on at San Mames Stadium. Visit our Bilbao travel guide
View more Pensions in Bilbao
Map
Calle Banco de España N3-1, Bilbao, 48005

What's nearby

  • A bustling outdoor café with tables and chairs, surrounded by historic buildings with arches and balconies.
    Plaza Nueva
    2 min walk - 0.1 miles
  • A cathedral interior with high vaulted ceilings, stained glass windows, and rows of wooden pews.
    Santiago Cathedral
    2 min walk - 0.1 miles
  • A river with a bridge, a historic building with a clock tower, and modern architecture along the riverbank.
    Ribera Market
    3 min walk - 0.2 miles
  • A historic building with ornate architecture, surrounded by well-maintained gardens and red flowers.
    Plaza Moyua
    14 min walk - 0.8 miles
  • A modern architectural building with a unique, curved design.
    Guggenheim Museum Bilbao
    19 min walk - 1.0 mile

Getting around

  • Ribera Tram Stop
    4 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station)
    7 min walk
  • Bilbao Airport (BIO)
    23 min drive

Restaurants

  • Kapikna
    1 min walk
  • Zuga
    2 min walk
  • Gerri Taberna
    2 min walk
  • Café Bar Bilbao
    3 min walk
  • Panaderia Bizkarra
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per day); discounts available

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 18 per day (1312 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Casual Blue pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Casual Blue?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Casual Blue?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Casual Blue located?

Located in Bilbao City Centre, this pension is within a 5-minute walk of Plaza Nueva and Ribera Market. Plaza Moyua and Bilbao Fine Arts Museum are also within 1 mi (2 km). Ribera Tram Stop and Arriga Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casual Blue Reviews

8.4

Very Good

9.2

Cleanliness

9.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 53 out of 101 reviews
Rating 8 - Good. 28 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

Reviews

Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. The location was perfect and close to everything. There were busses and subways nearby if you don't want to walk The staff, which helped us out with a few things, were very friendly & helpful. They were located off premise, but only a couple of minutes away.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! But if you booked last minute like me be aware that cars cannot drive up to the entrance. Our Uber passed the most convenient drop location and dropped us further away, so that was hard having to pull a lot of luggage pretty far. The tap water tastes great and very strong pressure. Gorgeous building that this is located inside. You’ll find so much good food nearby and a smaller supermarket next door. Also, I did use the locker storage rental after checkout and the location is nearby.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice room in a great location in Casco Viejo!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, very clean, easy entry system and perfect for my short break. The soundproofing isn't very good but earplugs sorted that!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt excellent help from staff when needed
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and comfortable. There us no front desk and we got access code via WhatsApp There is a mini mart next to it where we can buy water and fruits. Lots of tapas bars, bakery, shops around this area. 23 minutes walk to Guggenheim museum. It is a fun walk along the river. We got up as early as 7:00am so that we can arrive at Gatztelugatxe without reservation before the staff starts work. It worked well.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful space, the room had everything we need it. and it was clean nice balcony to the street.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in the old part of Bilbao and near shops, cafes and restaurants. Transport was good as it was near bus stops and a metro station.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the Old Town of Bilbao. Great value with a friendly and very helpful staff.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Kosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay with a clean room, easy access, great location, and friendly and helpful staff, who even helped me a lot for taking care of my delayed luggage. I would highly recommend this place.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort

Good spot

Great location in Bilbao old town. Very clean, pleasant, functional and a bit funky.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Anne

Small but all we needed, smart and stylish accommodation in lovely part of the old town. lots of bars and restaurants close by (we tried Gerrin - excellent modern twist on Basque trad. food). Great sleep on comfy bed - no traffic noise at all. And reasonable price. Planning to go back for a longer stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything worked including automation. A bit warm in summer but thanks for the fan!
Stayed 1 night in Jul 2023
Verified review

8/10 Good

kelby

Liked: Cleanliness, amenities, property conditions & facilities
this hotel is a bit off the main thoroughfare but still convenient for walking. the rooms are in a historic house that appears to also house other residences. i felt very safe in this area. there is a bar/coffee place at the end of the block - 2 minutes walk. entry is thru a code provided via email so once you are in, you make your way up the tiny lift (at least there is one) to the rooms. my room was comfortable, clean & bed was great. my only complaint was the shower. in the early morning i discovered the shower didn't drain; so there i am ready to use it and i had to whatsapp someone to come fix it. good thing there was a night manager who came quickly and made note of it so someone could come while i was out to fix it. meanwhile i had to turn the water on & off so it didn't overflow into the room. also the battery on the safe was dead so i wasn't able to lock up my valuables, although there was no issue. the person on the other side of whatapp was very responsive to my requests and it was a lovely place to stay.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

James kenneth

Liked: Cleanliness, property conditions & facilities

Fantastic location

Situated right in the centre of the old town and a short walk to the Casco Veijo Metro station. The room was not air conditioned but provided a fan and the bed was very comfortable. The bathroom was ok but I dislike hotels with macerator type toilets as they make way too much noise and the hotel will fine you 200 Euro if you block it by putting toilet paper in the toilet (Sign beside toilet) so be aware of this.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Euro Finals Bilbao 2025

Practical and great location. Walls are very thin so you hear everything going on around and people going in out of other rooms. Price was extreme at this time as it was the Euro Finals, but assume otherwise probably good value for money. Easy check in/out process. Would have loved a proper window with a view but it was fine. Large shower was a positive! I would have added a photo but my phone was stolen on the street by a pickpocket theif.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Casco Viejo (Old Town). Nice amenities.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy online check in. Everything was great. I would definitely stay again. The noise proofing from the street is fantastic, couldn’t hear anything from outside. There is a shared kitchen and the sound from the other guests was noticeable. Another guest was sick and hacking and coughing in the kitchen for a while, which was unfortunate but not a big deal. Overall, it was a great stay.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Timo

Liked: Staff & service, property conditions & facilities
Good, basic accommodation in the heart of the Old Town. The location is great, but it can be quite noisy as a result. Also, the walls are quite thin, so you can hear sounds from the neighboring rooms. Ultimately, it comes down to what you prefer: a central location or peace and quiet.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Great!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual hot weather. Fans available. Helped but ceiling fan off and on. Stuffy. Kitchen nice. Bed and shower nice.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

YOSHIHIRO

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The floor is peeling
Stayed 7 nights in Aug 2025
Verified review

4/10 Poor

Beth

Disappointing

Difficult to find. Dreadful small lift. No instructions provided as to which floor to go. Extremely basic room. Parking a long walk away. When I had a problem connecting to wifi and rung the number given, I had a quick response but it was abrupt and not very helpful. I would not stay again.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift was very noisy whole vuilding shook when used.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, property conditions & facilities
La camera familiare ha fatto il suo dovere per un paio di giorni in città in quattro. La posizione è ideale, la stanza è comoda, l'area comune (frigorifero, tavoli, etc) all'ingresso può tornare utile.
Stayed 2 nights in Jul 2026