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BYPILLOW Bilbo

Property class: 1

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Photo gallery for BYPILLOW Bilbo

A modern bedroom with a large bed, a chair, a desk, and a view of the city through the window. - BYPILLOW Bilbo (Bilbao)
A hallway with a blue carpet, white walls, and doors on both sides. - BYPILLOW Bilbo (Bilbao)
A person with a suitcase entering a building labeled "BYPillow" at the entrance. - BYPILLOW Bilbo (Bilbao)
A reception area with a wooden reception desk, a wall-mounted sign indicating room numbers and reception, and a large window offering a view of the outside. - BYPILLOW Bilbo (Bilbao)
A modern architectural building with a unique curved design, situated beside a river with a bridge in the background. - BYPILLOW Bilbo (Bilbao)
Located close to Plaza Nueva and Ribera Market, BYPILLOW Bilbo has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Economy Room

A modern bedroom with a bed, a framed abstract artwork, a television, and a bathroom with a sink and towel rack.

Economy Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

A person lying on a bed with a framed abstract artwork, holding it up.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A modern bedroom with a large bed, a mirror, and a wall-mounted light fixture.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

A modern bedroom with a bed, a desk, a chair, a hanging light fixture, and a wall-mounted shelf.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

A modern bedroom with a bed, a desk, a chair, a hanging light fixture, and a wall-mounted shelf.

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

DOUBLE ECONOMY

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

About the neighborhood

Located in Bilbao, BYPILLOW Bilbo is in the city center. Guggenheim Museum Bilbao and Bilbao Exhibition Centre are cultural highlights, and some of the area's notable landmarks include Plaza Nueva and Plaza Moyua. Looking to enjoy an event or a game while in town? See what's going on at San Mames Stadium. Visit our Bilbao travel guide
Map
Quintana Kalea 5 PB, Bilbao, 48007

What's nearby

  • A historic building with a clock tower, a large sculpture, and a bridge over a river.
    Bilbao City Hall
    2 min walk - 0.1 miles
  • A historic building with arched windows and a clock, surrounded by outdoor seating and palm trees.
    Plaza Nueva
    8 min walk - 0.5 miles
  • A river with a modern bridge and historic buildings.
    Ribera Market
    13 min walk - 0.7 miles
  • A historic building with ornate architecture, surrounded by well-maintained gardens and red flowers.
    Plaza Moyua
    14 min walk - 0.8 miles
  • A modern architectural building with a unique, curved design.
    Guggenheim Museum Bilbao
    16 min walk - 0.9 miles

Getting around

  • Pio Baroja Tram Stop
    6 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station)
    8 min walk
  • Bilbao Airport (BIO)
    18 min drive

Restaurants

  • Dupla Specialty Coffee
    4 min walk
  • Mumbo Jumbo | Fresh beer
    5 min walk
  • New Joisa
    6 min walk
  • Cocktail bar Wayna
    4 min walk
  • El Gato Volador
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 2:00 PM - 6:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is BYPILLOW Bilbo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at BYPILLOW Bilbo?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at BYPILLOW Bilbo?

Check-out is at noon.

Where is BYPILLOW Bilbo located?

Located in Casco Viejo, this hotel is within a 10-minute walk of Bay of Biscay and Plaza Nueva. Ribera Market and Plaza Moyua are also within 15 minutes. Pio Baroja Tram Stop is 6 minutes by foot and Abando Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

BYPILLOW Bilbo Reviews

9.0

Wonderful

9.8

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 30 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is rated 1 star, I would personally rate my experience closer to 3 stars based on the cleanliness, easy check-in and check-out, and convenient location at the edge of the Old Town. Compared with the other hotels I stayed at during this trip, it definitely stood out. I would happily stay here again!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a comfortable bed, long pillows and a great bathroom. Good location close to both the old town and the more modern shops, bars etc. Likewise, right next door to the beautiful park!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and functional hotel in a great location right next to the old town.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, central but quiet, clean nice room, friendly staff
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Convenient to shop eat easy transport to attractions.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are new, fresh and extremely well designed. The beds are super comfortable and there is enough room to hang clothes, work at a desk and still have a mini fridge. Location is superb.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Nice, clean, in the centre, very comfortable bed.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very helpful and without a doubt great service on going beyond their job.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly and helpful staff. Very convenient with the lockers where you can store the bags after check out. The room was nice and clean. However, our room was facing the plaza and the windows let in a lot of noise from the restaurants outside, it was as if the window would have been open. Also a disturbing green and red light from above the door inside the room that was annoying at night. So not ideal place for a light sleeper like me, part from that a good hotel all in all.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small but well equipped. The bed was comfortable. It was very hot during our stay, and the AC worked well. No on-site parking. Staff was friendly and helped with restaurant recommendations.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this location. We had one of the larger units with a beautiful large soaker tub, which we didn’t have time to use unfortunately but the bathroom was amazing. The rest of the unit is quite small. The staff was very nice and the free lockers for use for your bags after you check out it was very helpful to us so that we could go explore the city. It had everything that we needed for our one night and I would recommend it. I just wish we had stayed two nights in that city. It was beautiful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Over all a great stay with an amazing attention.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay near the old town.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness
Great deal at $85 for a basic room in a central location.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

clean and close to the center
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, well located

There is a bar at the ground floor... For going out: perfect. For sleeping: not suitable. 🙂
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The code for the door was an issue as the receptionist did not explain that the door code was not the same for the front door as the room. We couldn't get our bags and there was no one at reception. The code for the door was different and it would have been great if this has been explained to us. The receptionist said the door codes were the same so we were locked out.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aunque las habitaciones y el servicio fueron excelentes, sería conveniente revisar la programación del aire acondicionado, ya que se apaga durante la noche, obligando a los huéspedes a despertarse para volver a encenderlo.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Justo lo necesario para una estancia corta. Limpio, bien ubicado. Personal atento. En una pequeña plaza moderna cerca de transporte y a distancia caminando de lo más importante.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Gerne wieder
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ett mycket bra hotell med hög standard och bra läge till allt i Bilbao. Rummen var fina och moderna i ett lugnt och skönt område. Kort avstånd till shopping och restauranger i Gamla stan och ca 10 minuters promenad till Guggenheim. Dock fanns ingen frukost på hotellet men det fanns flera fina konditorier i närheten.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Impecable todo . Calidad precio 10
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war absolut ruhig,
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación es excelente, al igual que la habitación, pequeña pero con todo lo necesario y de buena calidad
Stayed 2 nights in Nov 2025