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Hotel Excelsior San Marco

Property class: 4

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Photo gallery for Hotel Excelsior San Marco

The Hotel Excelsior San Marco with multiple flags, a view of historic buildings in the background, and a clear sky. - Hotel Excelsior San Marco (Bergamo)
A hotel with multiple balconies and flags, including the flag of San Marino. - Hotel Excelsior San Marco (Bergamo)
A table set with wine glasses and a view of historic buildings in the background. - Hotel Excelsior San Marco (Bergamo)
A modern hotel lobby with a reception desk, large columns, a central chandelier, and a seating area. - Hotel Excelsior San Marco (Bergamo)
A table set with wine glasses and a candle, overlooking a historic cityscape with varied architecture and a stone wall. - Hotel Excelsior San Marco (Bergamo)
You can look forward to an adjacent golf course, a bar, and a gym at Hotel Excelsior San Marco. The on-site international cuisine restaurant, Roof Garden Restaurant, offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Single Room

A hotel room with a flat-screen TV, a coffee maker, a lamp, and a window with curtains.

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

A hotel room with two beds, a lamp, and a painting on the wall.

Standard Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

A hotel room with a sofa, armchair, and a small table with a vase. There is a television on a cabinet, and a bed is visible in the background.

Suite

  • City view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

A hotel room with a bed, a desk with a telephone, a chair, and a nightstand.

Deluxe Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, a desk with a lamp, and two framed pictures on the wall.

Standard Double Room

9.2 out of 10
Wonderful
(91 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of the outdoors through curtains.

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two single beds, a desk with a chair, a television, and a small table with a lamp.

Deluxe Twin Room

  • City view
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Single Room

A hotel room with a bed, curtains, a painting on the wall, and a lamp on the nightstand.

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk with a lamp, a mirror, and a wall-mounted light fixture.

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a sitting area with a chair, a small table, and a nightstand with a lamp and phone.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Double Room

A hotel room with a bed, a desk, a chair, and a large mirror on the wall.

Business Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Citta Bassa, a neighborhood in Bergamo, Hotel Excelsior San Marco is next to a golf course and near a train station. Largo Porta Nuova and Via XX Settembre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Caprotti Park and Parco Marenzi. Looking to enjoy an event or a game while in town? See what's happening at Gewiss Stadium or Brusaporto Sport Centre. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Visit our Bergamo travel guide
Map
Piazzale della Repubblica 6, Bergamo, BG, 24122

What's nearby

  • A historic square with a prominent tower, a fountain, and surrounding buildings with balconies and outdoor seating.
    Piazza Vecchia
    14 min walk - 0.8 miles
  • Largo Porta Nuova
    6 min walk - 0.4 miles
  • Piazza Matteotti
    6 min walk - 0.4 miles
  • Via XX Settembre
    8 min walk - 0.4 miles
  • Piazza Pontida
    9 min walk - 0.5 miles

Getting around

  • Bergamo Alta Funicular
    5 min walk
  • Bergamo Orio al Serio Airport (BGY)
    9 min drive

Restaurants

  • T-Bakery
    4 min walk
  • Balzer
    6 min walk
  • Bella Napoli
    7 min walk
  • Caffè del Viale
    1 min walk
  • Miscusi
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Excelsior San Marco pet-friendly?

Yes, Hotel Excelsior San Marco allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 30 per night.

What time is check-in at Hotel Excelsior San Marco?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior San Marco?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Excelsior San Marco located?

Located in Citta Bassa, this golf hotel is within a 10-minute walk of Matris Domini Monastery, La Chiesa di S. S. Alessandro e Vincenzo, and Chiesa di San Bartolomeo. Piazza Matteotti and Largo Porta Nuova are also within 10 minutes. Bergamo Alta Funicular is 5 minutes by foot and Bergamo Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Excelsior San Marco Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 668 out of 1007 reviews
Rating 8 - Good. 271 out of 1007 reviews
Rating 6 - Okay. 49 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 5 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and friendly staff!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great breakfast😊
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean room. Excellent view from the windows too. Good selection of food for breakfast
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed - excellent rooms and very helpful staff. We would certainly recommend.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and very supportive
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good choice for forte dei Marmi - an easy 15 minute walk along the promenade with very nice beach clubs opposite as well as a small but very well maintained pool and beautiful grounds and lounge areas inside and out All staff really welcoming and helpful with recommendations and all aspects of our stay - excellent service all round A high quality plentiful breakfast is offered with eggs and coffee made to order Room services and cleaning were spot on
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but well looked after hotel, clean hotel and lobby and great breakfast included each morning. Very good location for Bergamo station and airport
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent hotel, great staff, location and breakfast. Small shower though.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location in between the new and old town. Convenient for the airport bus. Breakfast was ok, not amazing.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Città Alta. Staff were very friendly and assisted with taxi and restaurant bookings. Bar in the lobby was good. Great view from our balcony on the 7th floor. Shower was very small. Hot food on the breakfast needed to be varied as it was the same for each of the 4 days we were there.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay - very good breakfast included. Good location for lower and upper city
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed to access the room early. Accommodating staff. Nice breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds & very good breakfast
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy to get to from the train station - a 6 - 8 minute walk straight up the main street. The hotel is very close to the Funicular about a 2 minute walk. For those interested in shopping you're not more than 2 to 3 minutes from it. Although the bedroom decor is a bit dated it is clean,bright and very comfortable. The breakfast has a good selection for every taste. The City Alta has much to see and do and you will easily need a full day to explore it.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to go into Citta Alta, and also close to restaurants and shops, highly recommend
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a very good location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Bergamot. Excellent location for sightseeing and wandering around. Staff are very pleasant and professional. Great breakfast and well-appointed rooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel staff excellent
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We arrived late at night from Milan airport and really appreciated the late check in, since the front desk is open 24 hours. Its a nice but pretty basic hotel. Good breakfast in a lovely outdoor setting with a nice view of the Citta Alta. The tram to the Citta Alta was literally a 3 min walk away which was nice. It was a perfect one night stop before heading to the lakes region.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, close to all areas. Very clean room and helpful staff. Breakfast was fabulous
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, good location. Lovely breakfast and friendly staff. The room was clean, a little small but the balcony was an added bonus
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, breakfast excellent
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, clean room, nice breakfast. Dinner at the roof on 8th floor dissapointing with main dishes fish and meat without any taste
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our room was of the newly renovated rooms so was lovely. Breakfast is excellent as was the roof terrace restaurant. Would have hesitation recommending this hotel.
Stayed 4 nights in May 2026