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Twin City Inn & Suites Benton Harbor - St. Joseph

Property class: 2

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Photo gallery for Twin City Inn & Suites Benton Harbor - St. Joseph

A small, furnished room with a desk, two chairs, a television, and a refrigerator. - Twin City Inn & Suites Benton Harbor - St. Joseph (Benton Harbor)
A reception desk with a marble counter, a flat-screen TV above it, and a sign with pet stay rules. - Twin City Inn & Suites Benton Harbor - St. Joseph (Benton Harbor)
A pool area with a checkered floor, lounge chairs, and a view of the pool through a glass barrier. - Twin City Inn & Suites Benton Harbor - St. Joseph (Benton Harbor)
Room - Twin City Inn & Suites Benton Harbor - St. Joseph (Benton Harbor)
A multi-story hotel with a parking lot in front. - Twin City Inn & Suites Benton Harbor - St. Joseph (Benton Harbor)
Twin City Inn & Suites Benton Harbor - St. Joseph provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

4.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a mirror, and a nightstand.

Apartment, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi Tub)

A hotel room with a bed, two bedside tables, a nightstand, a lamp, and a wall-mounted air conditioning unit.

Suite, 1 King Bed, Non Smoking (Jacuzzi Tub)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room

Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a lamp, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

A bedroom with a bed, two bedside tables, a nightstand, a lamp, and a wardrobe.

Room, 1 King Bed, Non Smoking, Pool View

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Room

Room, 2 Queen Beds, Non Smoking, Pool View

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bed Budget Non-Smoking

A hotel room with a large bed, a nightstand, a lamp, a view of the outdoors through a sliding door, and a desk with a chair.

King Bed Budget Non-Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Beds Budget Non-Smoking

A hotel room with two beds, a balcony, and a view of greenery.

Double Beds Budget Non-Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Benton Harbor, Twin City Inn & Suites Benton Harbor - St. Joseph is in the city center and near the beach. The area's natural beauty can be seen at Lake Michigan and Silver Beach. Box Factory for the Arts and FuzzyButz Pet Bakery are also worth visiting. Visit our Benton Harbor travel guide
Map
798 Ferguson Dr, Benton Harbor, MI, 49022

What's nearby

  • A frozen river with ice formations, a city skyline with illuminated buildings, and a bridge in the background.
    Lake Michigan College
    4 min drive - 4.4 miles
  • A person walking on a sandy beach with dunes and sparse vegetation.
    Grand Mere State Park
    7 min drive - 8.6 miles
  • A sunset over a beach with the sun reflecting on the water.
    Lions Park Beach
    8 min drive - 5.9 miles
  • A lighthouse and pier at sunset.
    Silver Beach
    9 min drive - 6.6 miles
  • 12 Corners Vineyards
    7 min drive - 7.9 miles

Getting around

  • St. Joseph-Benton Harbor Station
    17 min drive
  • South Bend Intl. Airport (SBN)
    38 min drive

Restaurants

  • Chick-Fil-A
    3 min drive
  • Good Fortune Restaurant
    3 min drive
  • McDonald's
    3 min drive
  • Moe's Southwest Grill
    3 min drive
  • Atrium Cafe
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Is Twin City Inn & Suites Benton Harbor - St. Joseph pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Twin City Inn & Suites Benton Harbor - St. Joseph?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Twin City Inn & Suites Benton Harbor - St. Joseph?

Check-out is at 11 AM.

Where is Twin City Inn & Suites Benton Harbor - St. Joseph located?

Located in the heart of Benton Harbor, this hotel is 2.7 mi (4.3 km) from Intercare Community Health Network and within 6 mi (10 km) of Lake Michigan and Corewell Health Lakeland Hospitals St. Joseph Hospital. Lake Michigan College and Harbor Shores Golf Club are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Twin City Inn & Suites Benton Harbor - St. Joseph Reviews

4.4

4.6

Cleanliness

5.6

Location

5.6

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 63 out of 1001 reviews
Rating 8 - Good. 111 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 209 out of 1001 reviews
Rating 2 - Terrible. 420 out of 1001 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique about this property is that is not clean. They offer breakfast but it is not available when you arrive 😕. Bed box spring was disgusting. Bath tub super dirty. Very smelly not a welcoming environment drinking people by the main doors hoy water super hot I burn my feet and hand
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is clean the staff was polite the parking was convenient and it is family-friendly but they did not have no coffees in the room and they did not have the restaurant open so you could get coffee and they did not offer any coffee to their guest
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
This property was convenient, close to freeway. It was easy to get to the places i was going to. The staff was pleasant.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Disliked: Amenities
The hotel is being renovated when we were there, so hopefully the owners continue with this to bring it back to its former appeal. The beds were quite comfortable and the TV was excellent and huge, with Roku service.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was dump. Smelled like pee everywhere, elevator broken, they false advertise the stay accomodations...and the Manager on duty was rude and dishonest. Steer clear of this one. It isn't even in a good location.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Take in mind POOL & BREAKFAST isn’t available. Clean bed and rooms. Can’t complain for the price. Just disappointed about the pool. It looks like it used to be a beautiful hotel.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room itself was very nice and clean. The pool has been closed from the health department. Which was a huge bummer because it rained and we were unable to do our scheduled plans which is why I chose this hotel as a back up plan.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
It appears to be being remodeled? Clean but kind of disorderly. Beds new and comfy. Pool out of service.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't book this location. The property is currently under construction. Pool and hot tub were closed. There was no breakfast. The first room we were assigned had no functioning light in bathroom or the vanity area. In the next room that they assigned us, the toilet was not properly attached to the floor and rocked forward when you sat down. In the night I noticed leakage around the toilet. It was half way across the floor in front of toilet and reached the tub. Don't know if it was sewage of fresh water, but didn't want to step on that coming out of the bath. When I reported it, the voice on the front desk ring doorbell couldn't be bothered to show up in person. He did assure me that he would look into it, in a condescending way that made me think that he believed that I forgot to close the shower curtain and the water was my fault. No apology was given.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
I can’t complain much for the price paid. It was cheap enough and the room was clean. However, it is a very old hotel. The indoor pool is currently not operational. There was no cart be available to transport luggage from your vehicle to your room. we asked for a rollaway bed and was told it was not available. The television does not have local channels. Just Roku. I had to go downstairs to go get a remote for the television. There is no phone, coffee, maker, or microwave in the room. There is no continental breakfast or coffee in the lobby. It served its purpose. I just needed a place to stay after the game.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
It’s OK Pool area is very nice.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service
I was told that my reservation was cancelled at the front desk.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good thing that the room was clean. Besides that you had roaches everywhere and you couldn’t even use the bathroom without seeing one every time.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room was musty smelling and the toilet paper still in the wrap had been wet before so it was wrinkled, and yellow ish when out of the paper. The photos are very misleading. We didn’t feel safe coming back late at night from a wedding we attended
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should not be in business. The place smelled of urine and had roaches. The bathroom was dirty and we couldn't even get another room. Another family we bumped into were grossed out like we were. Don't stay here, it should be torn down. Even if they did offer breakfast, I would definitely not eat there.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don't.. this place needs to be demolished
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool and hot tub was Amazing!! We throughly enjoyed our stay and recommend it the money I saved by staying there went long way to enjoy our vacation. It said there was an arcade and gym which there was not. But other than that highly recommend especially if on a budget vacation. Very nice staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Nice time good service 😎
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, pool shut down almost maliciously 20 minutes after I called and asked for time which was for an hour later
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have no breakfast like they said they was going to have they didn’t have cups to drink out of the room didn’t have a trashcan in the room. It was horrible no coffee pot no nothing. If I could get a refund, I would be going for it.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Bad start when it's raining on my toilet from roomabove. Pool area lights on all night, so my room was never fully dark. AC just couldn't keep humidity down & was noisy & smelled stale.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel hallway was dirty & smells
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water, both rooms smelled like weed, not clean, mold and water damage in bathroom. I won’t go back there, ever.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 days canceled that when i pulled in the parking lot looked very trashy garbage bags and junk on balcony
Stayed 2 nights in Mar 2026