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Hotel Servigroup Castilla

Property class: 4

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Photo gallery for Hotel Servigroup Castilla

A rooftop pool area with palm trees, lounge chairs, and a view of surrounding high-rise buildings. - Hotel Servigroup Castilla (Benidorm)
A tall, modern hotel with a purple and white facade, multiple balconies, and a central entrance with a staircase. - Hotel Servigroup Castilla (Benidorm)
A restaurant setting with a green wall, a neon sign, and people seated at tables. - Hotel Servigroup Castilla (Benidorm)
A hotel room with a balcony, a bed with two pillows, a wooden desk, and a TV on the wall. - Hotel Servigroup Castilla (Benidorm)
A hotel room with a bed, a TV, and a view of a pool and buildings. - Hotel Servigroup Castilla (Benidorm)
Located close to Llevant Beach and Benidorm Palace, Hotel Servigroup Castilla provides a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Parking available
  • Bar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room Single Use, Terrace

A hotel room with a balcony, a bed with two pillows, a wooden desk, and a TV on the wall.

Double Room Single Use, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Terrace

A hotel room with a balcony, a bed with two pillows, a wooden desk, and a TV on the wall.

Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Terrace (3 Adults)

A hotel room with a balcony, a bed with two pillows, a wooden desk, and a TV on the wall.

Double Room, Terrace (3 Adults)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

DOUBLE TWO BEDS

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

DOUBLE WITH TERRACE

  • Sleeps 4

About the neighborhood

Located in Levante Beach, a neighborhood in Benidorm, Hotel Servigroup Castilla is in the entertainment district and near the beach. Travelers eager for a bit of culture can stop by Benidorm Palace, while those wishing to experience the area's natural beauty can explore Llevant Beach and Poniente Beach. Festilandia and Benidorm Airsoft are also worth visiting. Visit our Benidorm travel guide
Map
C/ Jaén, 3, Benidorm, Alicante, 03503

What's nearby

  • A beach with people sunbathing and walking, surrounded by tall buildings and palm trees.
    Llevant Beach
    9 min walk - 0.5 miles
  • A beach with blue umbrellas and people sunbathing, a city skyline in the background, and waves crashing onto the shore.
    Poniente Beach
    17 min walk - 0.9 miles
  • Benidorm Airsoft
    9 min walk - 0.5 miles
  • Benidorm City Hall
    12 min walk - 0.7 miles
  • Avenida Martinez Alejos
    12 min walk - 0.7 miles

Getting around

  • Benidorm Tram Station
    11 min drive
  • La Vila Joiosa Tram Station
    21 min drive
  • Alicante Intl. Airport (ALC)
    38 min drive

Restaurants

  • Easy Coffee & Bakery
    4 min walk
  • Jumping Jacks
    5 min walk
  • Shooters
    4 min walk
  • The Wooky Hollow II
    2 min walk
  • Moby Dick
    2 min walk

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  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 291 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Frequently asked questions

Is Hotel Servigroup Castilla pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per day. There is free parking nearby.

What time is check-in at Hotel Servigroup Castilla?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Servigroup Castilla?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Servigroup Castilla located?

Located in Levante Beach, this hotel is within a 10-minute walk of Plaça del Castell and Llevant Beach. Poniente Beach and Benidorm Palace are also within 1 mi (2 km). Benidorm Tram Station is 23 minutes by foot.

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Reviews

Hotel Servigroup Castilla Reviews

9.2

Wonderful

9.6

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 92 out of 149 reviews
Rating 8 - Good. 45 out of 149 reviews
Rating 6 - Okay. 9 out of 149 reviews
Rating 4 - Poor. 2 out of 149 reviews
Rating 2 - Terrible. 1 out of 149 reviews

Reviews

Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room, hotel staff polite and friendly
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,close to everything, friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception lady was so lovely & Helpful & the breakfast was nice 👍
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Friendly staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the hotel staff are very friendly and the food is great. Local to clubs and pubs but not in the middle of it all a really good stay. Till the next time.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice adult only hotel!

Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing too far away. Shops, bars and places to eat. All within a 5 min walk.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and in a good location
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a great value hotel situated between old town and new town (both within walking distance). The rooms were cleaned everyday with fresh towels and breakfast choices were varied. There is a supermarket approx. 2min walk down the street.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a short walk to virtually anywhere you want to be. Bars are not too close which is great for a good night's sleep. Plenty of options for bars nearby. And the old town is approximately a 20 minute none strenuous walk away. Plenty of sun loungers to top up your tan top.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Stayed 10 nights in Jul 2024
Verified review

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Derek James

Liked: Cleanliness, staff & service, amenities
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 11 saying while on a hen do. The receptionist Jackie was so helpful and welcoming! The rooms were as described and advertised, cleaned well every morning. The pool was great as there was lots of choice of sunbeds throughout the day there was no rush in the morning. The bar was great for drinks however the food service was mixed- on some occasions it was made and brought out quickly however on multiple times there was a mix up of the orders and who the food was given to when made. The breakfast was reasonable and the staff friendly. Only let downs were we requested rooms together but wasn’t able to arrange this and the rooms walls were very thin so throughout the night when people were coming past or talking in the corridor then it would all be heard in the room. Would recommend for groups of hens or birthdays.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities

Average

Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very convenient street which makes it really easy to load and unload luggage.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent accomodation. Well run hotel.
Stayed 7 nights in Sep 2022
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group holiday

Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff better air on needed in rooms would make it bettrt
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Apr 2026