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Mercure Benidorm

Property class: 4

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Photo gallery for Mercure Benidorm

An outdoor dining area with wicker furniture, a pool, and umbrellas. - Mercure Benidorm (Benidorm)
A poolside area with lounge chairs, umbrellas, and a table with a drink and fruit. - Mercure Benidorm (Benidorm)
A beach with palm trees and colorful beach huts. - Mercure Benidorm (Benidorm)
A modern lobby with a seating area, a coffee table, and a sofa. - Mercure Benidorm (Benidorm)
A bakery display with various baked goods and a coffee machine. - Mercure Benidorm (Benidorm)
Consider a stay at Mercure Benidorm and take advantage of a poolside bar, a terrace, and a garden. The on-site Mediterranean cuisine restaurant, Malaspina, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Privilege, Double Room, 1 King Bed, Terrace

A hotel room with a bed, a bedside table with a lamp, a vanity with a mirror, a towel rack, and a window with curtains.

Privilege, Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

A hotel room with a bed, a desk, a chair, a small trash bin, and a balcony with a pool.

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Terrace

A modern interior with a sofa, dining table, chairs, a wicker chair, and a staircase.

Duplex, 1 King Bed, Terrace

  • 71 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Terrace (XL)

A sunlit outdoor seating area with a wooden table and chairs, a small round table, and a view of the street and greenery.

Standard Room, 1 Queen Bed, Terrace (XL)

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace, Sea View

A bathroom with a freestanding bathtub, a showerhead, and a window with a view of buildings.

Suite, Terrace, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Terrace

A hotel room with a bed, a nightstand, a lamp, a ceiling fan, and a balcony with outdoor furniture.

Privilege, Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

A hotel room with a bed, a ceiling fan, a nightstand with a lamp, a mirror, and a door.

Standard Room, Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Benidorm, Mercure Benidorm is near a metro station and near the beach. Travelers eager for a bit of culture can stop by Benidorm Palace, while those wishing to experience the area's natural beauty can explore Llevant Beach and Poniente Beach. Benidorm Airsoft and Festilandia are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Benidorm travel guide
Map
Avenida de Panama, 5, Benidorm, Alicante, 03500

What's nearby

  • A beach with blue umbrellas and people sunbathing, a city skyline in the background, and waves crashing onto the shore.
    Poniente Beach
    6 min walk - 0.4 miles
  • A beach with people sunbathing and walking, surrounded by tall buildings and palm trees.
    Llevant Beach
    12 min walk - 0.7 miles
  • Parc d'Elx
    6 min walk - 0.4 miles
  • Benidorm City Hall
    11 min walk - 0.6 miles
  • Balcony of the Mediterranean
    14 min walk - 0.8 miles

Getting around

  • Benidorm Tram Station
    14 min walk
  • La Vila Joiosa Tram Station
    27 min drive
  • Alicante Intl. Airport (ALC)
    45 min drive

Restaurants

  • Saltoki Experience
    6 min walk
  • Hotel Camposol
    6 min walk
  • Angelillo
    5 min walk
  • Mario STAMCAFE
    2 min walk
  • Las Olas De Poniente
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Benidorm have a pool?

Yes, this property has an outdoor pool.

Is Mercure Benidorm pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Mercure Benidorm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Benidorm?

Check-out is at noon.

Where is Mercure Benidorm located?

Situated near the beach, this hotel is within a 15-minute walk of Parc d'Elx, Llevant Beach, and Poniente Beach. Mercat Municipal de Benidorm and L'Aiguera Park are also within 15 minutes. Benidorm Tram Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Benidorm Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 261 out of 380 reviews
Rating 8 - Good. 86 out of 380 reviews
Rating 6 - Okay. 25 out of 380 reviews
Rating 4 - Poor. 5 out of 380 reviews
Rating 2 - Terrible. 3 out of 380 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel nice staff very friendly
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, room clean and very comfortable, staff were great. Everything close by. Couldn’t have asked for anymore. Great stay would come again and definitely recommend
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, fab staff - would defo return!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly happy staff. Clean and comfortable room. Excellent breakfast with great choices. Bar was great.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, near the beach, near amenities, lovely pool area, staff very friendly & helpful, good breakfast & evening meal selection
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, lovely staff. Breakfast was amazing. Perfect.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, friendly staff plus the hotel is in a good location. First time we have used this hotel, but we were very happy with the hotel.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice room with good terrace, close to the beach. Staff were great and really friendly and helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, we had a room with an XL terrace, room was spacious with everything we needed. Great breakfast in the morning with everything you need. Pool area was very pretty, plenty of shared ahd sunny spots to keep everyone happy. Bar service direct to lounger with great cocktails and the pizza is perfect. Short walk to the beach amd old town.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception staff making check in quick and easy Room extremely clean with a spacious balcony overlooking the hotel pool. Breakfast menu caters for all tastes with different cuisines catered for every day. Staff very helpful and polite throughout the hotel. Perfect location for a walk to the beach literally 2 minutes down the road. Amazing places to eat on the doorstep highly recommend Mr Pintos (Steakhouse) opposite the hotel
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, nice and quiet. Breakfast had lots of options and Cava which was a nice touch. Loved sitting outside eating breakfast on a morning. Wouldn’t recommend the hotel restaurant for an evening meal but the lunch was really good! Nice big rooms too.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my 3rd or 4th time now at the Mercure in Benidorm. It is great, friendly staff, comfortable rooms, great pool and pool area.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I found the hotel room set up not very private at all with the bathroom integrated within the room. And the toilet door was clouded glass. However on a plus side to our stay there we opted for half board and the evening meal was every night was excellent with a great choice of all courses. Chefs where constantly checking on the courses and how they was presented.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff, always happy to help. Very good buffet breakfast with something for everyone. Only point would be the bathroom needs a redecoration as a bit tired.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and knowledgeable. Breakfast was very tasty every day. Room was very clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely pool area. Staff excellent they really are the best selling point of the hotel very professional and friendly. Finally food quality better than some 5 star hotels I have stayed in.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and staff.
Stayed 14 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chilled out luxury. This is our third stay here. All of the staff are friendly and helpful. Good food. I will return!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel. Really clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff were friendly hotel If you want to relax and unwind this is definitely the place to stay
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

My go-to hotel when staying in Benidorm. I had made a mistake with making a reservation, but they were very helpful in finding a solution. Great pool with ‘towel-police’. Rooms comfortable, new, and a very breezy/Caribbean style. Staff friendly from reception to waiting staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel

A great Hotel where the staff were all excellent
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff were friendly and helpful. Would definitely stay again.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely lovely, the staff were very king and thoughtful, I messaged ahead of our arrival as it was my partners birthday and they organised the room with a nice card and prepaid beverages for our arrival. Breakfast was nice not much variety but for a small hotel it’s understandable. Very happy with our stay, thank you so much.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with excellent service from all of the staff, the best hotel I have stayed in for a great holiday. The pool area and rooms are exceptional with a relaxing vibe. The Old Town location and 5 minute walk to the beach and bars was perfect.
Stayed 3 nights in Sep 2025