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Crowne Plaza Belfast by IHG

Property class: 4

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Photo gallery for Crowne Plaza Belfast by IHG

A modern interior with two armchairs, a small table, and a fireplace. - Crowne Plaza Belfast by IHG (Belfast)
A brick building with a glass entrance and a sign reading "CROWNE PLAZA". - Crowne Plaza Belfast by IHG (Belfast)
A modern, well-lit lounge area with comfortable seating, a marble table, and a ceiling with hanging crystal-like lights. - Crowne Plaza Belfast by IHG (Belfast)
A gym with exercise equipment and a person using a stationary bike. - Crowne Plaza Belfast by IHG (Belfast)
Two individuals walking outdoors, one holding a drink and the other a phone. - Crowne Plaza Belfast by IHG (Belfast)
Located close to Boucher Road Playing Fields and Belfast Botanic Gardens, Crowne Plaza Belfast by IHG provides a terrace, a garden, and a hair salon. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure. The on-site restaurant, The Green Room, offers breakfast, lunch, dinner, and kids' meals. Fitness classes are offered at the health club; the property also has an arcade/game room, dry cleaning/laundry services, and a bar. Free in-room WiFi and a business center are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a desk, a chair, a lamp, a mirror, and curtains.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a bedside table with a phone and remote control, a wall-mounted light, and a fire alarm panel.

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Club Lounge Access

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a wall-mounted artwork.

Standard Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a desk lamp, a trash can, and two framed pictures on the wall.

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a bedside table with a phone and remote control, and a wall-mounted light fixture.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a nightstand with a lamp, a phone, and a chair.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa set, a coffee table, and a lamp.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Additional Living Area)

A hotel room with a bed, a chair, a nightstand, a lamp, and a colorful abstract painting on the wall.

Junior Suite, 1 King Bed (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Belfast, Crowne Plaza Belfast by IHG is in a regional park. The area's natural beauty can be seen at Boucher Road Playing Fields and Belfast Botanic Gardens, while Grand Opera House and Waterfront Hall are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at SSE Arena. Visit our Belfast travel guide
Map
117 Milltown Road, Shaw's Bridge, Belfast, Northern Ireland, BT8 7XP

What's nearby

  • A brick archway surrounded by lush greenery and a tree trunk.
    Lagan Valley
    1 min walk - 0.0 miles
  • A modern building with geometric patterns and illuminated signage.
    Titanic Belfast
    13 min drive - 7.8 miles
  • Malone House
    17 min walk - 0.9 miles
  • Barnett's Demesne
    2 min drive - 1.1 miles
  • Castle Ward
    3 min drive - 1.5 miles

Getting around

  • Adelaide Station
    5 min drive
  • Belfast (BHD-George Best Belfast City)
    27 min drive

Restaurants

  • The Botanic Inn
    5 min drive
  • Terrace
    5 min drive
  • Bob & Berts
    6 min drive
  • White Field Coffee
    5 min drive
  • The New Washington
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18.50 for adults and GBP 9.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Green Room

Things to do

  • Arcade/game room
  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 9.25 for children
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from Tourism NI.

Frequently asked questions

Does Crowne Plaza Belfast by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Belfast by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Belfast by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Belfast by IHG?

Check-out is at 11 AM. Late check-out is available for GBP 15.00 (subject to availability).

Where is Crowne Plaza Belfast by IHG located?

Situated in a regional park, this hotel is within 3 mi (5 km) of Boucher Road Playing Fields, Belfast Botanic Gardens, and Queen's University of Belfast. Ormeau Park and Grand Opera House are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Belfast by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 621 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely food
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful! First class gym, wonderful breakfast, and a VERY comfortable bed! Highly recommend!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Balazs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was value for money, everything is good but not exceptional
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable rooms lovely food in the restaurant
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very friendly and the whole hotel was lovely. The food was delicious.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in , Room spotless , food delicious
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Enda

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, fair price just outside Belfast. Clean rooms and has a swimming pool.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room with comfortable bed, nice shower and a sitting area (although the couch was not very comfortable). The mini fridge was actually a wine cooler so not cold. Very nice pool and fitness area. The location is beautiful although a bit far from the city center yet is walking distance to a lovely regional national park - good for hiking.
Stayed 3 nights in May 2026
Verified review

8/10 Good

BRIDGET

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean. It was located more in the suburbs rather than downtown. We liked the complementary bikes. Breakfast was nothing special. Staff were not overly helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emma

Room was perfect and staff were all
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was faultless we had a brilliant stay. Room was clean. Food excellent staff attentive would stay again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Welcoming staff, the restaurant offers good food at a reasonable price. Would definitely stay there again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Joanne Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Warm and welcoming staff, very comfortable and clean room, excellent swimming and fitness facilities.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room ! Super friendly Staff ! & the FOOD well outstanding choice & quality ! Always look forward to the Breakfast here !
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities
Staff amazing. Great experience.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I would really recommend staying here the staff are excellent and the hotel is clean and well located.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and excellent comfortable stay
Stayed 1 night in May 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room | helpful Staff | good Breakfast. Only downside no signal, rubbish WiFi
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for work, rooms spacious. Restaurants very good, breakfast a good selection also.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Modern, warm, aircon. Wifi was poor in room 110 but I was moved straight away into 156 and that was good. Gym was huge. Lots of equipment. Pool, Sauna Steam. Nice but smelly, could use a clean.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Bailey

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel! Great staff, very clean, and great location! Nice to be close to downtown but not too close.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, beautiful clean facilities and the staff couldn't be more accommodating
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel! Helpfull staff very serviceminded. Nice rooms, good bed, very good breakfast. Easy to park if you arrive by car
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and all the staff were amazing
Stayed 2 nights in Aug 2024