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Tru by Hilton Beckley

Property class: 2.5

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Photo gallery for Tru by Hilton Beckley

A modern lounge area with blue sofas, round tables, and hanging pendant lights. - Tru by Hilton Beckley (Beckley)
A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area. - Tru by Hilton Beckley (Beckley)
A modern gym with treadmills, exercise balls, and a weight bench. - Tru by Hilton Beckley (Beckley)
A modern bathroom with a glass shower enclosure, a white toilet, and a beige sink with a mirror above it. - Tru by Hilton Beckley (Beckley)
A hotel room with two beds, a desk, and a chair. - Tru by Hilton Beckley (Beckley)
Take advantage of a free breakfast buffet, a grocery/convenience store, and a 24-hour gym at Tru by Hilton Beckley. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wall with a geometric pattern.

Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility and Hearing)

A modern bathroom with a shower, grab bars, and a small bench.

Room, 1 King Bed, Accessible (Mobility and Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a door with a red handle.

Room, 1 King Bed, Hearing Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility and Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a window with a view of greenery.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Beckley is home to Tru by Hilton Beckley. Beckley Exhibition Coal Mine and Whiple Company Store and Museum are local landmarks, and some of the area's attractions include Tamarack Conference Center and Youth Museum of Southwestern West Virginia. Looking to enjoy an event or a game while in town? See what's happening at George D. Covey Field or Burning Rock Off-Road Park. Visit our Beckley travel guide
Map
162 NEPTUNE DRIVE, Beckley, WV, 25801

What's nearby

  • Harper Park Retail
    3 min walk - 0.2 miles
  • Beckley Travel Plaza
    1 min drive - 1.3 miles
  • Tamarack Conference Center
    1 min drive - 1.5 miles
  • Raleigh County Veteran's Inc
    2 min drive - 1.5 miles
  • Beckley-Raleigh Convention Center
    8 min drive - 5.6 miles

Getting around

  • Thurmond Station
    25 min drive
  • Beckley, WV (BKW-Raleigh County Memorial)
    17 min drive

Restaurants

  • Popeye's Louisiana Chicken
    3 min drive
  • Wendy's
    3 min drive
  • Chick-fil-A
    12 min walk
  • McDonald's
    12 min walk
  • Wasabi Fusion
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Visa

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru by Hilton Beckley pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Beckley?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Beckley?

Check-out is at noon.

Where is Tru by Hilton Beckley located?

Situated in Beckley, this hotel is within 1 mi (2 km) of Harper Park Retail, Tamarack Conference Center, and Raleigh General Hospital. Beckley Travel Plaza and Raleigh County Veteran's Inc are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Beckley Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 593 out of 931 reviews
Rating 8 - Good. 189 out of 931 reviews
Rating 6 - Okay. 87 out of 931 reviews
Rating 4 - Poor. 39 out of 931 reviews
Rating 2 - Terrible. 23 out of 931 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and accommodations were awesome!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean stop!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location, nice room, love no carpet, bathroom stocked very well!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time at Tru and I'm inpressed. Rooms really nice. Parking good & Breakfast good. They don't have a pool ;however,I would stay there again. .
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
The staff was good and the hotel is new. Big complaints were that the bed was really soft and lumpy. Ended up with a backache by morning AND the shower does not go above tepidly warm by design. So no real hot shower to loosen up muscles tightened by a bad bed.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Breakfast was standard with free buffet. Parking was ample.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy parking, friendly staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
They advertise a buffet breakfast but it was actually a very minimal continental breakfast with oatmeal, cereal, regular milk, a few juices and mini pancakes and some white bread for toast. I wouldn’t advertise that as a buffet breakfast. The room was clean which was a plus —lots of road noise from the highway though.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the hotel was very clean, the staff was excellent, breakfast was all I expected and the price was reasonable. I've stayed here multiple times and have never been disappointed.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to see floors in room and not carpet. Would stay again. Well kept
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
okay place to stay. lots of dogs. poor breakfast. rooms were not very clean. good location
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room were fine. Breakfast could have been better. Overall a good stay and would stay there again
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new hotel, very clean, a nice variety of food offered at the complementary breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. The fastest check-in I've had. Convenient location to food and gas as well as the interstate. Quiet property and very clean, welcoming lobby. Room was perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place very friendly staff. Perfect for a night rest stop . The breakfast was pretty good too !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this place very clean room the breakfast was good.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly nice and it was a great, safe place to stay while on a roadtrip.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very welcoming, pet friendly which was needed as we were traveling home from Florida with our dog. It was very clean, lobby was spacious and we were impressed with the selection of drinks and snacks.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes parking was good and it seemed to be a safe environment
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stay was cool. Parking was easy. Room was clean. There wasn't a pool which was kind of disappointing for my kids. Close by shopping and restaurants.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was very clean, the staff was excellent, breakfast was as better than I expected, parking was very convenient. The pool table was an added bonus for myself and I noticed for other guest as well. The business center area was ready for all my business needs.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
There really isn't anything unique about the place. It meets basic needs. It's clean and efficient. I find the room is noisy because it is near the interstate and you hear traffic all night long. If I stay there again, I will ask if there is a room farther from the interstate.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, and good breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel was very clean and modern.
Stayed 1 night in Dec 2025