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Best Western Crown Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Crown Inn & Suites

A hotel room with a large bed, a desk with a chair, a sofa, and a nightstand with a lamp. - Best Western Crown Inn & Suites (Batavia)
A reception area with a wooden reception desk, a small table with a vase of flowers, and a tiled floor. - Best Western Crown Inn & Suites (Batavia)
An indoor swimming pool with clear lane markings, a lifeguard chair, and a no diving sign. - Best Western Crown Inn & Suites (Batavia)
A modern room with a central table, two chairs, a ceiling fan, and a large window with blinds. - Best Western Crown Inn & Suites (Batavia)
A restaurant with dark wooden tables and chairs, a counter with various food items and a coffee machine, and a wall with a picture of food. - Best Western Crown Inn & Suites (Batavia)
Free full breakfast, a gym, and a 24-hour business center are just a few of the amenities provided at Best Western Crown Inn & Suites. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Accessible - 1 King

A hotel room with a bed, a desk with a computer, a television, and a window with curtains.

Accessible - 1 King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

A hotel room with two beds, a desk, a chair, a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, desk, iron/ironing board, WiFi (free)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.4 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

A hotel room with two beds, a desk, and a large mirror.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

A hotel room with a gray sofa, a small table, a bed with a green mattress, a desk with a lamp, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside lamps, a desk, and a mirror.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Batavia is home to Best Western Crown Inn & Suites. Holland Land Office Museum and Le Roy House are local landmarks, and the area's natural beauty can be seen at Darien Lakes State Park and Centennial Park. Looking to enjoy an event or a game while in town? See what's going on at Dwyer Stadium, or consider a night out at Batavia Downs. Take in the nearby slopes with cross-country skiing, or check out other outdoor activities such as snow tubing. Visit our Batavia travel guide
Map
8210 Park Rd, Batavia, NY, 14020

What's nearby

  • A theme park at sunset with a Ferris wheel, a tall tower, and a carousel.
    Six Flags Darien Lake
    22 min drive - 18.3 miles
  • Palm Island Indoor Waterpark
    3 min walk - 0.2 miles
  • Batavia Downs Casino
    16 min walk - 0.9 miles
  • Batavia Downs
    20 min walk - 1.1 miles
  • Centennial Park
    2 min drive - 1.4 miles

Getting around

  • Buffalo Niagara Intl. Airport (BUF)
    36 min drive

Restaurants

  • Starbucks
    8 min walk
  • Batavia Downs Gaming & Hotel
    15 min walk
  • Jersey Mike's Subs
    18 min walk
  • McDonald's
    2 min drive
  • Dunkin'
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 25

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day

Service animals are welcome, and are exempt from fees

2 total (up to 80 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Crown Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Crown Inn & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Crown Inn & Suites?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Best Western Crown Inn & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Crown Inn & Suites located?

Situated in Batavia, this hotel is within a 15-minute walk of Palm Island Indoor Waterpark and Batavia Downs Casino. Batavia Downs and Centennial Park are also within 2 mi (3 km).

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Reviews

Best Western Crown Inn & Suites Reviews

8.0

Very Good

8.0

Cleanliness

8.4

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly clean room would stay here again
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking..decent breakfast
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff throughout the stay was very friendly and helpful. The place was clean and had a nice pool and a great breakfast.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
The afternoon check-in staff was excellent. Efficient and quick check-in, and She engaged in general conversations with us every time we passed the front counter.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable beds nice place to stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
My room was simple but clean, comfortable, and quiet. The in room refrigerator was a nice touch. Amenities were basic but adequate. Parking was convenient and I felt safe even though traveling alone. The staff at check-in was friendly and helpful- the check-in process was quick and smooth. Breakfast was available in the morning. The price was somewhat high for the room and amenities but I guess some of that was due to it being peak vacation season.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large with a king bed and sofa. The staff was friendly and helpful. The location was easy for getting on and off the highway. We would stay there again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, beds were adequate at best. Clean rooms. Shower had no body soap. Still would stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly m, free breakfast was good, room was spacious and clean, ample parking. Great value!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
yes, very nice Good staff Parking ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were both very clean, great towels and plenty of them. Room was large and nicely decorated. Also very quiet. Breakfast buffet was very nice with plenty of fresh foods. Very happy with our stay and highly recommend this hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking feel safe and easy
Stayed 1 night in May 2026
Verified review

8/10 Good

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
The room and staff were amazing. The breakfast options could have been a little better but even the staff assisting and bringing food out was so super nice and went above and beyond for my little guy.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was not familiar with One Key Cash as well as your advertised price online. For the cost of a $200+ room, housekeeping missed the dirty towel hanging behind the bathroom door. The breakfast bar was mediocre to say the least. On the plus side, the beds were comfy and the window darkening shades were a plus. Not sure I’d stay again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here passing through for a night a couple times and would stay again. Beds were cozy, shower was surprisingly pleasant and spacious (no weirdly high or low pressure or getting pelted by a few streams of water!) and check-in was quick and efficient. The room seemed clean for the most part, but some things (like sections of caulk in the bathroom that were black) need a little TLC. It seemed like some aspects of the hotel were updated but others were more worn out. Breakfast was pretty mediocre on quality but there were several standard options. I swear Best Western breakfasts used to stand out in a good way, but haven’t encountered that in a while.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing at check in and out decent gym and nice pool
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, affordable, and didn't smell of smoke. Breakfast was available and the hotel property was conveniently located off the freeway without feeling like it was in an unsafe area.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. There were no pool towels when we got to pool went to lobby and asked for some it took over 40 mins to get them. Pool area however was clean and nice.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so cute! It was clean and the bed was comfortable. It was on the firm side which we love. We didn't sink in. The breakfast had a lot of options for everyone. And if it wasn't good enough for the complainers, they can go somewhere else! The hubs and I thought this place was great!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Lisa

Disliked: Amenities
We stayed here for 1 night, as we were attending an activity nearby. When we checked in, the woman behind the desk never made eye contact with us. She looked directly at the computer screen, pointed to the credit card reader...never once looked at me. She did inform us that the ice machine was broken and that there were vending machines to get cold drinks. We went to our room, and were greeted by warm air and a strong musty smell. We turned down the AC and went to dinner. Came back later and the room was a cooler musty. The hotel was very quiet at night. We got up early, and headed down to breakfast...the area for breakfast was small, and the line was wrapped all around the lobby. We chose to leave and get breakfast somewhere else, so I can't comment on any of the food offerings.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great location lots of restaurant around.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Michael

Room was good staff was helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

SHAWN

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice Place, good breakfast!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Carole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed's are rock hard. Bought a foam topper at Walmart otherwise we would have had to find a different motel. The building looks pretty beaten up and everything is sort of grimy. Some of the towels were grey even though laundered. The staff is helpful and nice though.
Stayed 4 nights in Jun 2026