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Holiday Inn Resort Batam by IHG

Property class: 4

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Photo gallery for Holiday Inn Resort Batam by IHG

A spacious lobby with a central staircase, multiple floors, and a large decorative floor design. - Holiday Inn Resort Batam by IHG (Batam)
Property video
A traditional gate with intricate carvings, a paved courtyard, and lush greenery. - Holiday Inn Resort Batam by IHG (Batam)
A hotel with a symmetrical facade, large glass windows, and a central entrance with a canopy. - Holiday Inn Resort Batam by IHG (Batam)
A couple standing on a glass walkway with floral decorations and chandeliers. - Holiday Inn Resort Batam by IHG (Batam)
At Holiday Inn Resort Batam by IHG, you can look forward to a terrace, mini golf, and a coffee shop/cafe. Treat yourself to a body treatment, a detox wrap, or aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Thai cuisine. Enjoy the 24-hour gym, as well as activities like basketball, beach volleyball, and horseback riding. In addition to a garden and a playground, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a TV, a desk, and a view of the outdoors.

Deluxe Room, 1 King Bed

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Bedroom

A hotel room with a sofa, a TV, a table with a vase, and curtains.

Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Bedroom, Smoking

A hotel room with a sofa, a TV, a table with a vase, and curtains.

Room, 1 Bedroom, Smoking

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Bedrooms, Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Room, 2 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Bedroom, Smoking

A hotel room with a bed, desk, chair, television, and a window with curtains.

Room, 1 Bedroom, Smoking

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 3 Bedrooms

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, a chair, and a window with curtains.

Room, 3 Bedrooms

  • 83 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Bedroom

A hotel room with a sofa, a TV, a table with a vase, and curtains.

Room, 1 Bedroom

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Bedroom, Smoking

A hotel room with a sofa, a TV, a table with a vase, and curtains.

Room, 1 Bedroom, Smoking

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a sofa, a bed, a desk with a lamp, and a painting on the wall.

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Suite, 2 Bedrooms, Smoking

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 4 Bedrooms

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Room, 4 Bedrooms

  • 243 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a sofa, a bed, a desk with a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Smoking

A hotel room with a sofa, a bed, a desk with a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Smoking

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Bedrooms (Kids Theme)

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Room, 2 Bedrooms (Kids Theme)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located near a boardwalk/promenade, Holiday Inn Resort Batam by IHG is in Waterfront City (Teluk Senimba) neighborhood and is connected to the convention center. Nagoya Hill Mall and BCS Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Panbil Nature Reserve and Habibie 1000 Stairs Tourism Park. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our Batam travel guide
View more Resorts in Batam
Map
Waterfront City, Batam, Batam Island, 29422

What's nearby

  • Masjid Sultan Mahmud Riayat Syah
    6 min drive - 2.1 miles
  • Grand Batam Mall
    26 min drive - 11.8 miles
  • BCS Mall
    26 min drive - 11.8 miles
  • Nagoya Hill Mall
    29 min drive - 12.5 miles
  • Batam Centre
    34 min drive - 17.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    46 min drive

Restaurants

  • Asam Pedas Tanjung Riau
    5 min drive
  • Arirang Korean & Japanese Restaurant
    15 min walk
  • BakMie Jakartaa
    2 min walk
  • Harris Bar
    12 min walk
  • Resep Untung
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 210,000 for adults and IDR 105,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Akantonbo Japanese Teppan
  • Dragon Inn Chinese Resto
  • Terrace Cafe
  • Thai Orchid

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (13,652 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritized
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 210000 for adults and IDR 105000 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 10-device limit
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Holiday Inn Resort Batam by IHG have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Holiday Inn Resort Batam by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Resort Batam by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Resort Batam by IHG?

Check-out is at noon.

Does Holiday Inn Resort Batam by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Holiday Inn Resort Batam by IHG located?

This family-friendly Batam resort is located near the airport, 2.3 mi (3.7 km) from Masjid Sultan Mahmud Riayat Syah, and within 9 mi (15 km) of Habibie 1000 Stairs Tourism Park and South Links Country Club. Nagoya Hill Mall and BCS Mall are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Resort Batam by IHG Reviews

8.2

Very Good

8.0

Cleanliness

6.4

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 148 out of 452 reviews
Rating 8 - Good. 211 out of 452 reviews
Rating 6 - Okay. 64 out of 452 reviews
Rating 4 - Poor. 16 out of 452 reviews
Rating 2 - Terrible. 13 out of 452 reviews

Reviews

Verified review

8/10 Good

Luzviminda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, nice swimming pool
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended for staycation

Very good option for staycation in Batam. The family room is very clean with direct access to swimming pools.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Anupam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Mohamed ZAki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Kurseth

Liked: Cleanliness, staff & service, amenities
Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Bala Murugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and awesome customer service

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always our choice for our family getaway

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Gavryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Fattimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free pick-up from Sekupang Ferry Terminal

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Nitin

Liked: Staff & service

Old property.. decent setup.. not going back..

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Michael

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Stayed 5 nights in May 2024
Verified review

8/10 Good

Kym

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Gurth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only thing was my room was facing the back and all I saw was construction, reception should have advised a pool facing room as they were available
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Batam ferry terminal but an overall great place to stay and relax
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Subrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was very good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nur

Liked: Cleanliness, amenities, property conditions & facilities
Resort was above expectations. I brought my 7, 5 , 2 yr old kids. And the resort had ample activities for kids.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable couple stay

Overall excellent stay and great resort with nice breakfast and pool !
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort at Batam

Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big room, clean and great service.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Kok Kok Wai Andy

Liked: Cleanliness, staff & service, property conditions & facilities
We are delighted during the stay in this property. Will come back again..
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

murali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024
Verified review

8/10 Good

KUANXIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was fun and kids enjoyed the water slide! It was a bit far from the shopping malls but the hotel shuttle was nice.
Stayed 3 nights in Aug 2022