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Batam 1 Hotel

3.0 star property
Travelers find a peaceful oasis in bustling Batam, where aromatherapy treatments refresh the senses just minutes from the popular Nagoya Hill Mall

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Photo gallery for Batam 1 Hotel

A modern restaurant with a central buffet area, large windows, and a polished tile floor. - Batam 1 Hotel (Batam)
A hotel room with a bed, a desk with a computer, a chair, and a window. - Batam 1 Hotel (Batam)
An outdoor cafe with a tiled floor, wicker chairs, and a bar area. - Batam 1 Hotel (Batam)
A reception area with a marble counter, a chandelier, and a sign that reads "BATAM I". - Batam 1 Hotel (Batam)
A hotel with a sign for Lebens Spa, Otta Cafe & Bar, and Carbone Restaurant. - Batam 1 Hotel (Batam)
Batam 1 Hotel offers a genuine retreat in the heart of the city. Guests can book aromatherapy or reflexology treatments at the spa, then settle into the practical coworking space or relax at the coffee shop/cafe when they need a change of scenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

View all photos for Superior Double Room

A hotel room with a bed, a nightstand, a desk, and a window.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Bathroom | Combined shower/tub, slippers, towels

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Batam, Batam 1 Hotel is in the city center. Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Grand Batam Mall. Ocarina Park and East Coast Park are also worth visiting. Visit our Batam travel guide
Map
Komp. Sarana Wisata Batamia, Blk. A-B, Nagoya Hill, Batam, Batam, 29432

What's nearby

  • Nagoya Hill Mall
    5 min walk - 0.3 miles
  • Grand Batam Mall
    15 min walk - 0.8 miles
  • BCS Mall
    18 min walk - 1.0 mile
  • Batam Centre
    16 min drive - 9.0 miles
  • Batam Center Shopping Area
    16 min drive - 9.0 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    26 min drive

Restaurants

  • Warung Guling Pak Made
    3 min walk
  • Sop Ikan Dju Dju Baru
    3 min walk
  • The Link Dine & Wine
    4 min walk
  • Yong Kee Istimewa Soup Seafood
    3 min walk
  • Sunway Juice
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Shopping mall

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Business services

  • 4 meeting rooms
  • Coworking space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 19 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 250000 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Batam 1 Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Batam 1 Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Batam 1 Hotel?

Check-out is at noon.

Where is Batam 1 Hotel located?

Located in the heart of Batam, this spa hotel is within 1 mi (2 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 mi (3 km).

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Reviews

Batam 1 Hotel Reviews

9.0

Wonderful

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

Reviews

Verified review

8/10 Good

test

Liked: Cleanliness, staff & service, property conditions & facilities
No hair drying (you need to pay additional fee if you want) A bit noisy, but acceptable Location is good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Chia Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are thoughtful.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Naoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pressure for hot shower, facilities are enough with the reasonable rate. Walking distance from the major touristic places in Nagoya.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in is smooth. Staff are fluent in English which makes the whole communication very clear. The room is clean and tidy. Toilet is clean too. The only problem is the basin is a bit too small.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Wan Cheng

Liked: Staff & service, amenities, property conditions & facilities
Room without Safe; Fridge; Wardrobe But for such $, we can’t expect much. At least hotel room are clean, the staff are helpful, walking distance to shopping, eateries, massage, karaoke. What more to expect?!?!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Kum Chee

Liked: Cleanliness, staff & service, amenities
Decent room at the price point.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Verified review

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff excellent customer service. The restaurant good food and service. The location nearby to everywhere.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

TSAN SHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Near to Nagoya Food Centre but not too near to malls
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and it’s value for money.There is no breakfast buffet as the occupancy rate is not of desired standard, which is understandable.It’s only a 5 min short to nagoya hill shopping so it’s still considered accessible
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Wiriyanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for budget travellers

Hotel staff were really great and went out of their way to provide good service. Overall for the price, i would stay here again if i want to shop at Nagoya. Went for massage and also restaurant/bar at hotel and both were very satisfactory. However, bed is a little hard and can feel the spring. The window overlooks a small river/drain which smelled like the sewer but luckily we didn't smell anything in the room, only at the rooftop bar.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service

Overall okay lah!

Overall it's comfortable, nice staying, and the front desk is friendly too. But the breakfast has not many choices, only A, B, and C 3 types for choosing, besides maybe due to cost saving, the air-con is not turned on in full at the lunching area, feeling quite hot these days.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far no comment. Every things is fine
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Devi

Disliked: Staff & service
the place is ok
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semuanya sesuai dgn rating nya
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Razvan Andrei

Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Garrett

Stayed 1 night in Feb 2025
Verified review

4/10 Poor

ryoji

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Kok Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023