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GAIA Hotel Basel - the sustainable hotel

Property class: 4

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Photo gallery for GAIA Hotel Basel - the sustainable hotel

A multi-story hotel with a classic European architectural style, featuring a prominent corner entrance and multiple balconies. - GAIA Hotel Basel - the sustainable hotel (Basel)
A modern bathroom with a shower, a bathtub, and a unique water feature. - GAIA Hotel Basel - the sustainable hotel (Basel)
A spacious restaurant with wooden furniture, hexagonal patterned flooring, and large windows allowing natural light. - GAIA Hotel Basel - the sustainable hotel (Basel)
A street view with a building labeled "GAIA" and a construction crane in the distance. - GAIA Hotel Basel - the sustainable hotel (Basel)
A modern living room with a glass coffee table, leather sofas, and a large window with curtains. - GAIA Hotel Basel - the sustainable hotel (Basel)
At GAIA Hotel Basel - the sustainable hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. Treat yourself to a deep-tissue massage or reflexology at the onsite spa. In addition to a business center and a sauna, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Single Room, 1 Twin Bed

A hotel room with a bed, a desk with a chair, a TV, a framed picture on the wall, and a lamp.

Economy Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Twin Room, 1 Bedroom

A hotel room with a bed, a chair, a small table, and a desk with a lamp and flowers.

Comfort Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(59 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with a bed, bedside table, lamp, and a painting on the wall.

Superior Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

A modern hotel room with a bed, a red accent wall, a seating area with a red chair, and a view into the adjacent room.

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Sankt Alban, a neighborhood in Basel, is home to GAIA Hotel Basel - the sustainable hotel. Via Gottardo and Petite Camargue Alsacienne Nature Reserve are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Marktplatz and Rosentalanlage. Basel Zoo and Basel Historical Museum of Music are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Basel travel guide
Map
Centralbahnstrasse 13-15, Basel, 4002

What's nearby

  • A group of penguins in a snowy landscape.
    Basel Zoo
    8 min walk - 0.4 miles
  • A modern building with a sign reading "museum basel" at dusk.
    Basel Art Museum
    12 min walk - 0.7 miles
  • A historic cityscape with a prominent cathedral, a river, and lush greenery along the riverbank.
    Basler Muenster
    14 min walk - 0.8 miles
  • BIS Tower
    3 min walk - 0.2 miles
  • Basel University
    9 min walk - 0.5 miles

Getting around

  • Basel SBB Station
    1 min walk
  • Bhfeingang Gundeldingen Tram Stop
    5 min walk
  • EuroAirport Airport (BSL)
    24 min drive

Restaurants

  • Caffè Spettacolo
    2 min walk
  • Starbucks
    2 min walk
  • Kaffeemacher
    4 min walk
  • McDonald's
    2 min walk
  • tibits Gundeli
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is GAIA Hotel Basel - the sustainable hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CHF 23 per day.

What time is check-in at GAIA Hotel Basel - the sustainable hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at GAIA Hotel Basel - the sustainable hotel?

Check-out is at noon.

Where is GAIA Hotel Basel - the sustainable hotel located?

Located in Sankt Alban, this spa hotel is steps from Via Gottardo and BIS Tower. Offene Kirche Elisabethen and Basel University are also within 10 minutes. Basel SBB Station is only a 2-minute walk and Bhfeingang Gundeldingen Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

GAIA Hotel Basel - the sustainable hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 633 out of 757 reviews
Rating 8 - Good. 93 out of 757 reviews
Rating 6 - Okay. 18 out of 757 reviews
Rating 4 - Poor. 5 out of 757 reviews
Rating 2 - Terrible. 8 out of 757 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and breakfast
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, conveniently located by the train station, delicious breakfast and lovely staff!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel that has been beautifully renovated and maintained inside. The bathrooms are fabulous! Great location if you want to be close to the train station.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't fault the hotel. Location, staff, accommodation and facilities were all exceptional. Complimentary mini bar was a great feature. Pre check in info was also fabulous. We enjoyed the breakfast.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly received at reception and our room was excellent. Breakfast was included and food was plentiful and of an exceptionally high standard. As we departed we were gifted with bottled water and a chocolate bar, a nice gesture. Sometimes you don’t want to share the secret of a great hotel with too many others but this was a top notch hotel, reasonably priced too. Thank you
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right across the street from Basel SBB train station. Shower wasn't draining but the staff responded quickly and rectified the situation. Would stay here again if I ever come back to Basel, Switzerland.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good experience overall!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is what makes the difference at the Gaia. Centrally located adjacent to the train station. Would happily stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent in all aspects. Super clean super comfortable and easy to get to the town using the public transport, “trams are just across the street. Very convenient shops next to the hotel . Perfect place to stay when visiting Basel .
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location for our family of three. The staff was helpful and communicative. The breakfast was excellent. We also had air conditioning - a plus in July!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location right across from the train station. Staff was lovely upon our arrival. Checked us into rooms right away. Rooms were great and very comfortable with lots of amenities - slippers, housecoats, prosecco! Breakfast was fantastic. A beautiful hotel and incredibly lovely staff! Would stay again for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Excellent staff support! The included breakfast was superb! Excellent location across the street from the train station and a short walk to their excellent zoo. I rarely write reviews of where we stay but the GAIA deserves proper recognition!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location to the train station. It was the perfect base for exploring and the staff and hotel was lovely too. And an amazing free breakfast in a beautiful room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. Very friendly and helpful. They went out of their way to help us. The breakfast was wonderful. Close to transport
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent 9 days traveling through The Netherlands, France and Switzerland and stayed in 4 hotels. The Gaia was the best by far and if we ever return to Basel we would absolutely choose The Gaia again. I am sorry that I cannot remember the name of the man who seemed to always be at the front desk when we needed something. He was so kind, professional and helpful. He provided excellent recommendations for restaurants, offered suggestions for what to do in the city, checked for our train platform when we left, and just went above and beyond without being intrusive. The property was outstanding. We had a room with a king bed and sitting area which was spotless, beautiful, comfortable, cool and quiet. Breakfast was delicious and staff delivered coffee orders to the table. The location is right across from the train station which we preferred for easy access to trains and turned out to be very convenient for walking the old city as well. Well done!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were excellent. They were very friendly and helpful. The room was small, but clean. The breakfast was very good and served in a very nice atmosphere. The train station was across the road and a small grocery store was next to the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful. The beverages and snacks in the room were complimentary. We were offered bottled water and snacks upon checkout which was a nice surprise. Buffet breakfast had a variety of food/drinks to choose, Location is excellent, right across the Basel SBB train station.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Hotel was great location and staff very helpful and friendly! The continental breakfast was also very good ! Would come again !
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was so lovely, kind and welcoming. The rooms were good and the breakfast was nice too.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, excellent breakfast
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy, clean and staff very accommodating.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff.. upgrafed me took a double room.. which was very spacious... but they didn't tell me about the special block out blinds... so my room was like day light in the night... breakfast room was very elegant with a wonderful selection of food... close to train and trams.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was about a 5 min walk to the train station. The room was very clean and we appreciated that the refrigerator was stocked with free items. The included breakfast was the best we have ever seen. The A/C was excellent which we noticed was not true everywhere. I would rate this hotel 5/5 and we will definitely stay here if we get the opportunity to come back to Basel.
Stayed 2 nights in May 2026